Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: RangerBob on January 27, 2000, 10:48:00 PM

Title: Can't Get Past Tower?
Post by: RangerBob on January 27, 2000, 10:48:00 PM

Although I have been able to connect right along, lately I can't get past the initial tower when connecting to Aces High. I can't get the roster, map, fly, or hangar areas. It eventually just times out to host disconnect.

Any ideas. I'm using the same equipement and same internet provider.

Ranger Bob

Title: Can't Get Past Tower?
Post by: Pyro on January 28, 2000, 03:35:00 AM

I'm going to need you to run a traceroute or ping to us so we can troubleshoot where the problem is occuring.



------------------
Doug "Pyro" Balmos
HiTech Creations

"The side with the fanciest uniforms loses."

Title: Can't Get Past Tower?
Post by: wilcox on January 31, 2000, 06:28:00 PM

Pyro

I am having the same problems.

Get to tower stuck there.

sw

Title: Can't Get Past Tower?
Post by: RangerBob on February 01, 2000, 09:11:00 AM

I changed my Receive buffer to 1 notch lower and it started working fine again. This change had been made when I purchased a new computer.

You go to Dial Up Network, right click the phone connection you use to log on with, choose to "configure" jsut under the modem info, hit the "connection" tab, hit " advanced" tab, and then slide the "receive buffer" down one notch.

See if it works for you, otherwise you will need to do a ping routine like Pyro is suggesting and he can then tell you what's going on with the hops and connects.

Hope it helps.

Ranger Bob

Title: Can't Get Past Tower?
Post by: wilcox on February 01, 2000, 06:15:00 PM

 

Quote

Originally posted by Pyro:
I'm going to need you to run a traceroute or ping to us so we can troubleshoot where the problem is occuring.

Pyro

How do I send a ping.
I done it in unix, but I do not have that os on this machine.
I;ve used commands like ping a ip address, traceroute -r, etc.

sw

Title: Can't Get Past Tower?
Post by: Pyro on February 01, 2000, 07:03:00 PM

Thanks for the feedback RangerBob.

Wilcox, I would recommend trying the same thing first.  You can download some good freeware from www.tucows.com. (http://www.tucows.com.)   Just do a search on "trace" or "ping" and you should get a good selection of different apps.  They rate them to make selection easier.  I highly recommend every that everybody have a trace utility.



------------------
Doug "Pyro" Balmos
HiTech Creations

"If it's stupid but works, it's not stupid."

Title: Can't Get Past Tower?
Post by: wilcox on February 02, 2000, 01:24:00 PM

Thx for your help Pyro

I dl pingplotter.  It looks like a cool app, I can't get past our firewall here at work. I'll run this when i get home. What product do you want from me.  Copy as text or copy as image.

sw

Title: Can't Get Past Tower?
Post by: Pyro on February 02, 2000, 04:54:00 PM

Wilcox, it really doesn't matter.  Text is easier.  Did you get a chance to try RangerBob's suggestion?



------------------
Doug "Pyro" Balmos
HiTech Creations

"If it's stupid but works, it's not stupid."

Title: Can't Get Past Tower?
Post by: wilcox on February 03, 2000, 12:34:00 PM

Yes Pyro

I tried RangerBob's suggestion 1st. No luck.

I'll send you the text file this evening.

Again thx for the help.

sw

Title: Can't Get Past Tower?
Post by: wilcox on February 03, 2000, 09:35:00 PM

Thx RangerBob and Pyro

I got online and died several times.

I'm not sure what fixed it, dl new 100.2, worked 1st time, checked my recieve buffer is still down a notch, one or other did the job.

You can close this log.

thx again

sw

Title: Can't Get Past Tower?
Post by: wilcox on February 04, 2000, 08:36:00 PM

Well Pyro

Premature jubilation, I cannot get on to-night.

Wil try later.

Did you receive my email.

wilcox

Title: Can't Get Past Tower?
Post by: Pyro on February 05, 2000, 04:38:00 PM

I didn't see anything obvious.  I would try to reduce your buffers further and see if that fixes it.  



------------------
Doug "Pyro" Balmos
HiTech Creations

"If it's stupid but works, it's not stupid."