Aces High Bulletin Board

General Forums => The O' Club => Topic started by: rabbidrabbit on April 23, 2007, 05:39:56 PM

Title: Project Management and ticketing software
Post by: rabbidrabbit on April 23, 2007, 05:39:56 PM

Is there anything out there that can be used for project management that also allows me to assign tasks?

What I'm looking for is some that allows me to put together a project roadmap and the ability to assign task to individuals via a ticketing system.  Any ideas?

Whats being used out there?

Title: Project Management and ticketing software
Post by: gweibe on April 23, 2007, 06:22:56 PM

Yes there are products with this functionality. What size is the organization and what is the budget?

Title: Project Management and ticketing software
Post by: rabbidrabbit on April 23, 2007, 07:08:36 PM

15

no real budget..

Was thinking Trac but no experience with it.

Title: Project Management and ticketing software
Post by: gweibe on April 23, 2007, 09:40:41 PM

Sorry, a little below my level on the ITSM food chain. Trac is probably the closest of the open-source offerings to meeting your requirements.  There are vendor offerings in the ITSM space that definitely have what you're looking for but at a fairly steep cost (both software and services).

Title: Project Management and ticketing software
Post by: rabbidrabbit on April 23, 2007, 09:42:21 PM

What would I be thinking if I had a budget?

Title: Project Management and ticketing software
Post by: gweibe on April 23, 2007, 10:09:13 PM

Hard to estimate when using either open-source or lower end products.  I do enterprise level implementations using very high end vendor products that typically range from 80K-250K. On the lower end you may be able to implement something useful from 10K-20K. Check out Autotask or JobTraQ.

Title: Re: Project Management and ticketing software
Post by: Krusher on April 23, 2007, 10:58:12 PM

Quote

Originally posted by rabbidrabbit
Is there anything out there that can be used for project management that also allows me to assign tasks?

What I'm looking for is some that allows me to put together a project roadmap and the ability to assign task to individuals via a ticketing system.  Any ideas?

Whats being used out there?

try asking here (http://forums.pmforum.org/) you might have decent luck.