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Help and Support Forums => Technical Support => Topic started by: EsX_Raptor on April 30, 2007, 04:31:36 PM

Title: The information at 0x0000000...
Post by: EsX_Raptor on April 30, 2007, 04:31:36 PM
...located at 0x0000000 could not be "read"
Click Ok to close the program or click Cancel to debug.

I tried installing AH in one of my friends' house and after doing it, that window poped right up. Any help on this?
Title: The information at 0x0000000...
Post by: EsX_Raptor on April 30, 2007, 05:16:56 PM
nobody knows... why this is being... created? :(
Title: The information at 0x0000000...
Post by: Denholm on April 30, 2007, 05:40:42 PM
Does your friend have a supported processor and does he have a Video card with a 3D chip?
Title: The information at 0x0000000...
Post by: EsX_Raptor on April 30, 2007, 06:36:37 PM
He has a supported processor but not a 3D chip, is that the problem?
Title: The information at 0x0000000...
Post by: airhog99 on May 01, 2007, 06:07:03 AM
Quote
Originally posted by EsX_Raptor
He has a supported processor but not a 3D chip, is that the problem?


No 3D-chip?? (Sounds unlikely)
Could you specify what system your friend has?
I.e processor, RAM, graphics card.
Title: The information at 0x0000000...
Post by: Skuzzy on May 01, 2007, 06:12:56 AM
It sounds like some type of initialization failure as the memory location you are referencing is a NULL pointer.

The DXDIAG output should help find the issue.
Title: The information at 0x0000000...
Post by: EsX_Raptor on May 01, 2007, 07:59:27 AM
Yea man, his video card was the problem. He had a pretty old one and he changed it right away after I told him that the problem was related to his video. It now works! :D:D

Thank you for your help guys!
Title: The information at 0x0000000...
Post by: Denholm on May 01, 2007, 09:14:06 AM
Happy gaming.:aok