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Help and Support Forums => Technical Support => Topic started by: wetrat on May 09, 2007, 12:36:27 AM

Title: nearly 50% PL to AH servers
Post by: wetrat on May 09, 2007, 12:36:27 AM: The last week or so, I've been having a LOT of connection problems with AH. Until recently, mostly lost UDP, discos, and warpiness. The last few days, however, I've had about 50% packet loss to the servers. Obviously, this makes it impossible to play, or even maintain a connection. I started up a few other online games to see if my connection is just FUBAR, but everything else runs smooth; normal pings, 0% PL.

What gives? I'm in Ontario (Toronto).. routing issue? Some kind of obscure setting I'm missing here? Never had connection issues with AH on this isp.
Title: nearly 50% PL to AH servers
Post by: RTR on May 09, 2007, 08:26:38 AM: Have you run ping plotter? It should tell you where the drop is happening. I suspect somewhere between you and HTC there is a bad hop.

cheers,
RTR
Title: nearly 50% PL to AH servers
Post by: Scca on May 09, 2007, 09:40:03 AM: Quote
Originally posted by RTR
Have you run ping plotter? It should tell you where the drop is happening. I suspect somewhere between you and HTC there is a bad hop.

cheers,
RTR

I second that. I had issues with UDP, ran ping plotter and found the issue, wasn't HTC's servers in my case.

Since the fix, I haven't had a single disco..
Title: nearly 50% PL to AH servers
Post by: 38ruk on May 09, 2007, 03:39:15 PM: Time warner took over my old adelphia connection in the Buffalo NY area , this happened last weekend and ever since TW has had a bunch of issue's . I know they had (or are still having ) routing issues . FWIW 38
Title: nearly 50% PL to AH servers
Post by: jhookt on May 10, 2007, 01:36:05 PM: Target Name: forums.hitechcreations.com
IP: 12.193.161.233
Date/Time: 5/10/2007 1:32:36 PM to 5/10/2007 1:34:06 PM

1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.0.1]
2 8 ms 6 ms 8 ms 16 ms 5 ms 5 ms 7 ms [10.197.128.1]
3 7 ms 7 ms 8 ms 8 ms 7 ms 6 ms 7 ms 66-169-221-253.static.dntn.tx.charter.com [66.169.221.253]
4 8 ms 7 ms 17 ms 8 ms 8 ms 8 ms 9 ms dllstx2wcx1-gige1-0-0.wcg.net [64.200.104.93]
5 10 ms 176 ms 9 ms 7 ms 9 ms 9 ms 93 ms dllstx1wcx2-pos11-2-oc48.wcg.net [64.200.105.45]
6 7 ms 8 ms 8 ms 7 ms 9 ms 9 ms 7 ms [64.200.249.126]
7 11 ms 10 ms 9 ms 10 ms 7 ms 11 ms 8 ms te-4-1-71.car2.Dallas1.Level3.net [4.68.110.9]
8 11 ms 9 ms 8 ms 9 ms 8 ms 9 ms 7 ms ae-1-55.bbr1.Dallas1.Level3.net [4.68.122.129]
9 39 ms N/A N/A 48 ms 39 ms N/A 41 ms ae-0-0.bbr2.Atlanta1.Level3.net [64.159.1.46]
10 N/A N/A N/A 41 ms N/A N/A 69 ms ae-12-51.car2.Atlanta1.Level3.net [4.68.103.3]
11 40 ms 59 ms 41 ms 41 ms 41 ms 41 ms 42 ms [192.205.34.61]
12 33 ms 33 ms 32 ms 32 ms 35 ms 34 ms 32 ms [12.122.96.66]
13 33 ms 33 ms 33 ms 47 ms 32 ms 33 ms 33 ms tbr1.dlstx.ip.att.net [12.122.2.89]
14 70 ms 31 ms 31 ms 37 ms * 31 ms 34 ms gbr6.dlstx.ip.att.net [12.122.12.70]
15 31 ms 32 ms 32 ms 32 ms 34 ms 32 ms 35 ms ar13.dlstx.ip.att.net [12.123.17.13]
16 34 ms 35 ms 35 ms 39 ms 36 ms 36 ms 40 ms [12.116.144.38]
17 35 ms 36 ms 48 ms 51 ms 36 ms 38 ms 40 ms bbs.hitechcreations.com [12.193.161.233]

Ping statistics for forums.hitechcreations.com
Packets: Sent = 7, Received = 7, Lost = 0 (0.0%)
Round Trip Times: Minimum = 35ms, Maximum = 51ms, Average = 40ms

i ran pingplotter and this is the results in text form. can someone translate this please? i have discoed 8 times this month alone. and its getting annoying
Title: nearly 50% PL to AH servers
Post by: KrazyIvn on May 10, 2007, 07:35:29 PM: I believe....

You have to run Ping Plotter right after a disco, and use the GAME server IP.

I lost the info on the game servers ip
Title: nearly 50% PL to AH servers
Post by: froger on May 13, 2007, 05:32:57 PM: cant say what it is for me but ever since the new patch i get constant disco
droped flat or udp switched to tcp and than two or three mins later its good bye.
arggg....cant play like this.

HELP:huh
Title: nearly 50% PL to AH servers
Post by: MajWoody on May 15, 2007, 03:00:12 AM: MA IP 206.16.60.39
Title: nearly 50% PL to AH servers
Post by: fuzeman on May 15, 2007, 11:03:47 AM: Quote
Originally posted by jhookt
Target Name: forums.hitechcreations.com
IP: 12.193.161.233
Date/Time: 5/10/2007 1:32:36 PM to 5/10/2007 1:34:06 PM

i ran pingplotter and this is the results in text form. can someone translate this please? i have discoed 8 times this month alone. and its getting annoying

MajWoody is correct and you have the wrong IP to ping to.
From Skuzzy's post in Tech support forum, which by the way will have the most current IPs to ping:
Early, Mid, Late War Orange Main Arena Server Address: 206.16.60.39
Axis vs Allies, Training, Dueling, Late War Blue: 206.16.60.38
Special Events: 206.16.60.37
Title: nearly 50% PL to AH servers
Post by: froger on May 15, 2007, 11:26:04 PM: skuzy says packit loss is on my end and TWarner cable says nothin wrong.
lmmfao ....guess its back to disco land for me till i dump the game come the end of the month.

Just cant help but notice since after the last patch the trouble started and not just for me.
I see alot of guys posting udp to tcp drops now.
lol
Title: nearly 50% PL to AH servers
Post by: 38ruk on May 16, 2007, 05:35:45 AM: Quote
Originally posted by froger
skuzy says packit loss is on my end and TWarner cable says nothin wrong.
lmmfao ....guess its back to disco land for me till i dump the game come the end of the month.

Just cant help but notice since after the last patch the trouble started and not just for me.
I see alot of guys posting udp to tcp drops now.
lol

Timewarner is having a ton of issues right now , i'm in ny and the migration from adelphia to TW has been terrible . I read about a lawsuit comming out of California against TW due to poor /non functioning service . Were you an adelphia customer at one time?
Title: nearly 50% PL to AH servers
Post by: froger on May 16, 2007, 08:43:15 PM: I believe it was comcast befor time warner.
Hate to beat the dead horse some more but my connection was great up till the last patch...im just sayin...

thinking i might have pc issues as well.
dang this sucks bad.
Title: nearly 50% PL to AH servers
Post by: froger on May 16, 2007, 08:44:02 PM: thx for the reply 38
>S<
Title: nearly 50% PL to AH servers
Post by: jhookt on May 16, 2007, 11:16:34 PM: (http://i68.photobucket.com/albums/i37/tiffany1317/ping3.jpg)

this is with the IP MajWoody posted i now get huge variance spikes when i spawn on runways and disco shortly there after. i made charter cable come change out all their wiring.

can someone help me understand what is going on? i live in Denton which is about 30 min away from HTC.
Title: nearly 50% PL to AH servers
Post by: fuzeman on May 16, 2007, 11:22:24 PM: From another post in which Skuzzy replied:
Quote
Originally posted by Skuzzy
And hope your ISP is not using Level3 for their transport.

from: http://forums.hitechcreations.com/forums/showthread.php?threadid=205645

I see Level3 in that pingplot jhookt.
Title: nearly 50% PL to AH servers
Post by: jhookt on May 16, 2007, 11:26:49 PM: level3 = screwed?
Title: nearly 50% PL to AH servers
Post by: fuzeman on May 16, 2007, 11:33:11 PM: Not sure exactly what it means besides not good.
I know I used to have sprintlink in my pingplots and they used some bandwidth for voice stuff opposed to data. I never liked seeing sprintlink in my pings since then.
Not sure if this is a similar situation where data sometimes gets bumped for voice stuff or maybe Level3 just doesnt put effort into fixing a problem.
Sir Skuzzy would have to fill in the details.
Title: nearly 50% PL to AH servers
Post by: jhookt on May 16, 2007, 11:35:47 PM: rgr guess i'm done flying till tomorrow thanks for the help Fuze