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Help and Support Forums => Technical Support => Topic started by: airhog99 on May 11, 2007, 05:24:56 PM

Title: Dropped radiolan kills AH instantly
Post by: airhog99 on May 11, 2007, 05:24:56 PM
Is it normal behaviour for AH to die as soon as a radio link (wifi) drops?
It would be nice with more graceful behaviour from AH.
Title: Dropped radiolan kills AH instantly
Post by: rogerdee on May 13, 2007, 06:08:38 AM
if you lose connection then the game shuts down its that simple
Title: Dropped radiolan kills AH instantly
Post by: Skuzzy on May 13, 2007, 06:21:13 AM
Game shutdown is a graceful way to handle unexpected behavior.  The game is an online game and when the online component dies there is no point for the game to continue.

It is properly assumed if the network connection dies, something really bad has happened that should not have happened.
Title: Dropped radiolan kills AH instantly
Post by: airhog99 on May 13, 2007, 06:36:00 AM
Quote
Originally posted by Skuzzy
Game shutdown is a graceful way to handle unexpected behavior.  The game is an online game and when the online component dies there is no point for the game to continue.

It is properly assumed if the network connection dies, something really bad has happened that should not have happened.


Are you kidding?
The entire application dies without explanation!
It doesn't go back to the inital screen or anything like that.
Title: Dropped radiolan kills AH instantly
Post by: Serenity on May 13, 2007, 07:19:06 AM
Quote
Originally posted by airhog99
Are you kidding?
The entire application dies without explanation!
It doesn't go back to the inital screen or anything like that.


Why should it? If you lose your signal it is to be assumed you have shut down your computer, or a signal no longer exists.
Title: Dropped radiolan kills AH instantly
Post by: airhog99 on May 13, 2007, 08:33:27 AM
Quote
Originally posted by Serenity
Why should it? If you lose your signal it is to be assumed you have shut down your computer, or a signal no longer exists.


Signal?

By the way, a reasonable behaviour would be to let the user stay logged in and place him in one of the towers.

There is nothing magical about re-establishing an internet connection. If a long time elapses, then it is reasonable to be dumped back to the initial screen. It is never reasonable to kill the program outright.
Title: Dropped radiolan kills AH instantly
Post by: NHawk on May 13, 2007, 10:20:21 AM
Quote
Originally posted by airhog99
By the way, a reasonable behaviour would be to let the user stay logged in and place him in one of the towers.

There is nothing magical about re-establishing an internet connection. If a long time elapses, then it is reasonable to be dumped back to the initial screen. It is never reasonable to kill the program outright.
I'll agree to a point. If the connection is dropped you should dump to the main logon screen.

I would only go that far because if you lose your connection the game has no idea why it was lost. There could be a multitude of reasons for losing a connection. Many of which could cause a new IP address to be assigned, which changes your connection to HTC hence why you couldn't stay logged in.

However I tend to remember something being involved where a complete program shutdown/restart is required when a connection is lost. It just eludes me right now.
Title: Dropped radiolan kills AH instantly
Post by: Skuzzy on May 13, 2007, 10:22:23 AM
I could site many reasons why it needs to close down, but I it would be infringing on our intellectual property.

You asked the question, I gave you the best answer possible.  In the light of unexpected behavior it is best to close down the application.  The game is not responsible for the Internet connection and never will be.  It is a game, not an operating system.

Now, if you do not like the answer, that is fine.  But that is the way it works and it will not change for the foreseeable future.

EDIT:  You cannot stay logged in, if you do not have an Internet connection or the connection to the server is down.
Title: Dropped radiolan kills AH instantly
Post by: airhog99 on May 13, 2007, 10:56:36 AM
Quote
Originally posted by Skuzzy
I could site many reasons why it needs to close down, but I it would be infringing on our intellectual property.

You asked the question, I gave you the best answer possible.  In the light of unexpected behavior it is best to close down the application.  The game is not responsible for the Internet connection and never will be.  It is a game, not an operating system.

Now, if you do not like the answer, that is fine.  But that is the way it works and it will not change for the foreseeable future.

EDIT:  You cannot stay logged in, if you do not have an Internet connection or the connection to the server is down.


Maybe I wasn't clear, but the dropout was in the range of a few seconds.
Title: Dropped radiolan kills AH instantly
Post by: The Fugitive on May 13, 2007, 11:23:42 AM
a drop out is a drop out. When dealing in milliseconds, " a few seconds " is for ever !

I would much rather re load the game after a loss of connection. In most cases, I reboot as well.  I don't want bits a pieces of software hanging in my ram and stuff when and if my connection was to restart. I think they handle it well, and the clue I ran into a problem is when I get dropped to my desktop.

Like Skuzzy says, "its the way it is", I'd say, learn to live with it.
Title: Dropped radiolan kills AH instantly
Post by: Skuzzy on May 13, 2007, 11:25:05 AM
Does not matter.  A hard loss of the Internet service is an immediate hard failure of a write to the socket.  The OS does not event try to timeout on it.

It passes an immediate failure and cleans up the socket connection itself.
Title: Dropped radiolan kills AH instantly
Post by: Spikes on May 13, 2007, 11:53:33 AM
Quote
Originally posted by airhog99

The entire application dies without explanation!
 


Explanation: You have bad internet connection
Title: Dropped radiolan kills AH instantly
Post by: airhog99 on May 13, 2007, 12:15:04 PM
Quote
Originally posted by Skuzzy
Does not matter.  A hard loss of the Internet service is an immediate hard failure of a write to the socket.  The OS does not event try to timeout on it.

It passes an immediate failure and cleans up the socket connection itself.


The program could do something reasonable instead of quicking without informing the user what has happened. I'm reporting this as it might confuse people who do not know that they have intermittent droppouts.

I don't think I have ever seen a program just quitting like that (unless admittedly buggy). Remember that AH has an off-line mode as well which you can go into after quitting online play. This is where you should, at the very worst, end up (i.e the menu that allows off-line play.)
Title: Dropped radiolan kills AH instantly
Post by: airhog99 on May 13, 2007, 12:18:49 PM
Quote
Originally posted by The Fugitive
a drop out is a drop out. When dealing in milliseconds, " a few seconds " is for ever !

I would much rather re load the game after a loss of connection. In most cases, I reboot as well.  I don't want bits a pieces of software hanging in my ram and stuff when and if my connection was to restart. I think they handle it well, and the clue I ran into a problem is when I get dropped to my desktop.

Like Skuzzy says, "its the way it is", I'd say, learn to live with it.


Yeah, some "clue"..
As to "bits and pieces", etc, we now live in the 21st century, and the nightmare of Win95 and children is a faint memory for most people. We should demand a lot more than that. I expect my system to run for months on end without rebooting. But I have been running proper operating systems a long time (since NT4, and before that Unix).
Title: Dropped radiolan kills AH instantly
Post by: The Fugitive on May 13, 2007, 02:15:28 PM
Quote
Originally posted by airhog99
Yeah, some "clue"..
As to "bits and pieces", etc, we now live in the 21st century, and the nightmare of Win95 and children is a faint memory for most people. We should demand a lot more than that. I expect my system to run for months on end without rebooting. But I have been running proper operating systems a long time (since NT4, and before that Unix).


Well as you are so much more informed than the rest of us, I would love to try your flight simulation game. Yours must be much better graphically and have much better technology than AH2. Just post a link here and we can all give it a try.

There are reasons why its done the way it is, and Skuzzy told you it has to do with internal game information. I have no problem with HTC trying to protect their product.

But as anyone else looking through the post, it seems your not happy unless your complaining about something, so by all means have at it.
Title: Dropped radiolan kills AH instantly
Post by: Skuzzy on May 13, 2007, 03:17:35 PM
Quote
Originally posted by airhog99
The program could do something reasonable instead of quicking without informing the user what has happened. I'm reporting this as it might confuse people who do not know that they have intermittent droppouts.

I don't think I have ever seen a program just quitting like that (unless admittedly buggy). Remember that AH has an off-line mode as well which you can go into after quitting online play. This is where you should, at the very worst, end up (i.e the menu that allows off-line play.)
I just do not know how many ways I can say this.  The game does what it is supposed to do when you lose your Internet connection.  The game is acting completely within design parameters.  No bugs about it.
Title: Dropped radiolan kills AH instantly
Post by: hubsonfire on May 13, 2007, 06:06:13 PM
Quote
Originally posted by airhog99
The program could do something reasonable instead of quicking without informing the user what has happened. I'm reporting this as it might confuse people who do not know that they have intermittent droppouts.



BTW, it's worth mentioning that the game does tell the user what it's doing. Does a popup message within the game with "Host connection lost" in it sound familiar?
Title: Dropped radiolan kills AH instantly
Post by: airhog99 on May 13, 2007, 06:34:08 PM
Quote
Originally posted by The Fugitive
Well as you are so much more informed than the rest of us, I would love to try your flight simulation game. Yours must be much better graphically and have much better technology than AH2. Just post a link here and we can all give it a try.

There are reasons why its done the way it is, and Skuzzy told you it has to do with internal game information. I have no problem with HTC trying to protect their product.

But as anyone else looking through the post, it seems your not happy unless your complaining about something, so by all means have at it.


It's the nature of technical support problems.
Does the word "fanboy" ring a bell for you?
Get off my back.
Title: Dropped radiolan kills AH instantly
Post by: Skuzzy on May 13, 2007, 06:50:15 PM
It is really not a technical support issue, as there is no issue.  It is more of a "wishlist" item than anything else.