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Help and Support Forums => Technical Support => Topic started by: Yeager on May 14, 2007, 02:12:16 AM

Title: Lost Udp Session Switch To Tcp
Post by: Yeager on May 14, 2007, 02:12:16 AM
ok, this used to happen once in a while and since nothing seemed changed I didnt worry about it, but the past few weeks, especially after about 10pm pacific, I cant play for ten minutes before this message comes up, and the past few days it is almost always followed by a disconnect.

Two questions:

Is it the fault of my ISP or what?

Why is this only happening later in the evening, usually past 10 pm pacific, when I enjoy my playing the most?

HTC, this will be a game stopper if it continues much longer.  Please offer some sort of idea or suggestion to help me address this.
Title: Lost Udp Session Switch To Tcp
Post by: Yeager on May 14, 2007, 04:21:17 AM
12:19am Logon
12:22am Lost UDP
12:37am Host connection Lost

12:28am Logon
12:50am Lost UDP
01:05am Host connection Lost

01:06am Logon
01:10am Lost UDP
01:21am Host connection Lost

01:25am Logon
01:32am Lost UDP
01:55am Host connection Lost
======================
Whats the deal here?
Title: Lost Udp Session Switch To Tcp
Post by: The Fugitive on May 14, 2007, 06:11:00 AM
google search for ping plotter. Its a free software program used to test ping to servers. Install it, then type in the address for the HTC servers 206.16.60.38 and 206.16.60.39 and run a ping. It will tell you you ping time to the servers, and if your loosing any packets, and at which hop.

Post a copy here, or send Skuzzy an email with it asking him nice if he could take a look and advise you on were to go next.
Title: Lost Udp Session Switch To Tcp
Post by: Skuzzy on May 14, 2007, 08:56:34 AM
What Fugitive said.  And hope your ISP is not using Level3 for their transport.
Title: Lost Udp Session Switch To Tcp
Post by: Yeager on May 14, 2007, 10:50:50 AM
Will do this evening when I get home.  The interesting thing is that this condition presents itself only in the later evening/early morning.  Thats when it used to be the best connection.
Title: Lost Udp Session Switch To Tcp
Post by: Skuzzy on May 14, 2007, 01:14:56 PM
The Internet is a dynamic beast.  Change is the constant.
Title: Lost Udp Session Switch To Tcp
Post by: Krusty on May 14, 2007, 02:39:42 PM
Be sure to say that next time you trip on the server cord! :rofl
Title: Lost Udp Session Switch To Tcp
Post by: Skuzzy on May 14, 2007, 02:45:34 PM
Well, that is change.  :D
Title: Lost Udp Session Switch To Tcp
Post by: straffo on May 14, 2007, 03:04:08 PM
Quote
Originally posted by Skuzzy
Well, that is change.  :D


I thought it was a constant ?

GDRVVF :p
Title: Lost Udp Session Switch To Tcp
Post by: Yeager on May 14, 2007, 03:39:49 PM
what is the mathmatical equation representing "cable tripping constantly changing" ?
Title: Lost Udp Session Switch To Tcp
Post by: Yeager on May 24, 2007, 12:40:30 AM
what is LEVEL3....

I have been using pingplotter to keep an eye on my conx and havent seen that on any hops before tonight!

Tonight I noticed alot of warping and looked at the net status on map and saw it was all over the place......so I go and check pingplotter and there it is, in seattle, 3 hops on a LEVEL3!

what the heck is LEVEL3
Title: Lost Udp Session Switch To Tcp
Post by: 2bighorn on May 24, 2007, 01:34:54 AM
Quote
Originally posted by Yeager
what the heck is LEVEL3
tier 1 carrier
Title: Lost Udp Session Switch To Tcp
Post by: Skuzzy on May 24, 2007, 06:41:49 AM
Level3 is a Tier 1 backbone.  Until recently, they did a pretty decent job of managing their network.  Recently they seem to have been offering really low price connectivity to very high bandwidth customers like all the cable companies.

They have oversold their network by a huge margin.  I suspect they are priming themselves for a buyout.

Anyone going through that network is going to have issues with packet loss and wide variances.
Title: Lost Udp Session Switch To Tcp
Post by: Yeager on May 24, 2007, 01:52:04 PM
danK :cry