Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: TripleAA on July 09, 2007, 05:07:28 PM
-
I recently reinstalled XP after giving up on vista which came preloaded on my HP A630N comp. All updates for xp and all driver updates have been completed. What happens is that sometime after I get to the screen to choose online/offline arenas etc or up to 10 mins after getting into an arena the computer crashes, I cant get to desktop, and since this comp didnt come with a reset button, I have to pull the plug to restart my comp. Any suggestions?
------------------
System Information
------------------
Time of this report: 7/9/2007, 18:02:45
Machine name: HOME-AYVU91SN1Y
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: RX887AA-ABA a6030n
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, MMX, 3DNow (2 CPUs), ~2.5GHz
Memory: 2046MB RAM
Page File: 216MB used, 3722MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
Chip type: GeForce 8600 GTS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0400&SUBSYS_043810DE&REV_A1
Display Memory: 256.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: SyncMaster 226BW,SyncMaster Magic CX226BW(Digital)
Monitor Max Res: 1680,1050
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.5822 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/20/2007 06:05:00, 5434880 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 4/20/2007 06:05:00, 6739168 bytes
Device Identifier: {D7B71E3E-4740-11CF-D065-332400C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0400
SubSys ID: 0x043810DE
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A5A&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5436 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/22/2007 18:14:40, 4432384 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: Line in/Mic in
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5436 (English)
Driver Attributes: Final Retail
Date and Size: 6/22/2007 18:14:40, 4432384 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Saitek X52 Flight Controller
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x075C
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x03F1
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes
| Driver: usbd.sys, 8/29/2002 08:00:00, 4736 bytes
|
+-+ Saitek X52 Flight Controller (USB)
| | Vendor/Product ID: 0x06A3, 0x075C
| | Location: Saitek X52 Flight Control System
| | Matching Device ID: usb\vid_06a3&pid_075c
| | Service: HidUsb
| | OEMData: 03 00 88 11 22 00 00 00
| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes
| | Driver: hidclass.sys, 8/3/2004 23:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/3/2004 23:08:18, 24960 bytes
| | Driver: hid.dll, 8/4/2004 00:56:44, 20992 bytes
| |
| +-+ Saitek X52 Flight Controller (HID)
| | | Vendor/Product ID: 0x06A3, 0x075C
| | | Matching Device ID: hid\vid_06a3&pid_075c
| | | Service: SaiH075C
| | | OEMData: 03 00 88 11 22 00 00 00
| | | Driver: SaiH075C.sys, 7/27/2006 07:49:27, 176640 bytes
| | | Driver: SaiC075C.pr0, 7/27/2006 07:49:26, 306 bytes
| | | Driver: SaiD075C.pr0, 7/27/2006 07:49:27, 18336 bytes
| | | Driver: SaiC075C.Dll, 7/27/2006 07:49:26, 413696 bytes
| | | Driver: SaiD075C.Dll, 7/27/2006 07:49:27, 8925184 bytes
| | | Driver: SaiC075C_07.dll, 7/27/2006 07:49:26, 9728 bytes
| | | Driver: SaiC075C_09.dll, 7/27/2006 07:49:26, 9728 bytes
| | | Driver: SaiC075C_0A.dll, 7/27/2006 07:49:26, 11776 bytes
| | | Driver: SaiC075C_0C.dll, 7/27/2006 07:49:26, 9728 bytes
| | | Driver: SaiC075C_10.dll, 7/27/2006 07:49:26, 9728 bytes
| | | Driver: SaiC075C_0402.dll, 7/27/2006 07:49:26, 9216 bytes
-
also.. I did the regedit fix in skuzzy's post
-
Are you using Zone Alarm?
-
no firewall running at all
-
That video card driver version number looks wierd. Where di you get it? If looks like a 5x.xx version driver form NVidia, but that cannot be right.
-
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
Chip type: GeForce 8600 GTS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0400&SUBSYS_043810DE&REV_A1
Display Memory: 256.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: SyncMaster 226BW,SyncMaster Magic CX226BW(Digital)
Monitor Max Res: 1680,1050
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.5822 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
That is the 8 series driver install from nvidia's homepage.. they have it listed as 158.22 forceware
-
your not getting "sound looping" when it crashes correct ???
you did install the AMD duel core patch correct ?? ?
if so id go after a video driver change .
-
was getting the sound loop problem yesterday.. after reinstalling all drivers and AH havent had that problem since.. at least that im aware of
-
I've found that I have problems with any driver that I didn't get from MS in Vista. Nvidia, Creative Labs and Netgear. If I use the manufacturer's drivers, I end up with a whole host of problems, and not just in AH.
-
I have the same card with the same driver. Seems to work okay.
-
I recently got a new system I believe it to be dual core running xp pro, I also having problems with freezing sometimes it occures when logging in and sometimes it occures while in the game.
System Information
------------------
Time of this report: 7/15/2007, 20:41:55
Machine name: MIA-46B2D6A38BD
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 04/28/06 13:01:45 Ver: 08.00.12
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX, 3DNow (2 CPUs), ~2.0GHz
Memory: 2048MB RAM
Page File: 217MB used, 3722MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 7600 GT
Manufacturer: NVIDIA
Chip type: GeForce 7600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0391&SUBSYS_C5533842&REV_A1
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9424 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/19/2007 13:26:00, 4543616 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 4/19/2007 13:26:00, 3988384 bytes
Device Identifier: {D7B71E3E-40D1-11CF-227F-59E500C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0391
SubSys ID: 0xC5533842
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_812A1043&REV_A2
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5900 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/19/2005 05:31:52, 3644800 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5900 (English)
Driver Attributes: Final Retail
Date and Size: 8/19/2005 05:31:52, 3644800 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
any help would be appreciated...thanks :)
-
Changed compatibity to windows 98 and its working for now :)