Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: The_Filbert on July 09, 2007, 10:41:40 PM
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I used to run aces high 2 on this computer around a year ago, well I deleted it and now I have redownloaded it (the newest version). But when I try to start the game up it starts to open up but before the main menu it stops and a microsoft error report opens. I have tried many things to get it to work but nothing is helping, I used to play it on this same pc too, I have even improved some of the components since then. I am runing on a basic machine 640mb of RAM, 1.8 GHz processor, a RADEON 9200 series 128 mb video card (I do have directX 9.0c also). last time I used the built in video card (which is 64mb) but I was getting the error so I put the one in and it didnt resolve anything. If any one has any ideas or things that may help please tell me or e-mail me at ruzz__13@hotmail.com Thanks -Joe-
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try running a DXDIAG and post the first 1/3rd of it here. that will let us know whats in your computer and see if its a hardware problem:aok
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Alright here the DirectX
------------------
System Information
------------------
Time of this report: 7/9/2007, 23:02:48
Machine name: LOPRESTOS
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4500S
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 1.80GHz
Memory: 638MB RAM
Page File: 318MB used, 1242MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: VisionTek RADEON 9200 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x5960)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5960&SUBSYS_7C271545&REV_01
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6599 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/24/2006 22:52:48, 255488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 1/24/2006 22:52:30, 1478656 bytes
Device Identifier: {D7B71EE2-1A20-11CF-326F-2D5CA0C2CB35}
Vendor ID: 0x1002
Device ID: 0x5960
SubSys ID: 0x7C271545
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: Modem #0 Line Record (emulated)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24C2
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 07:00:00, 57600 bytes
| Driver: usbd.sys, 8/4/2004 07:00:00, 4736 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 07:00:00, 52736 bytes
| Driver: kbdclass.sys, 8/4/2004 07:00:00, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/4/2004 07:00:00, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 07:00:00, 52736 bytes
| Driver: mouclass.sys, 8/4/2004 07:00:00, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: mouclass.sys, 8/4/2004 07:00:00, 23040 bytes
----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK
-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Intel(R) 536EP Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Frontiernet - IPv4 -
-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
-------------------------
DirectPlay Lobbyable Apps
-------------------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 13.7 GB
Total Space: 19.1 GB
File System: NTFS
Model: WDC WD200EB-75CPF0
Drive: D:
Model: _NEC NR-7900A
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 07:00:00, 49536 bytes
Video Compressors:
MSScreen encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.2180
Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.2749
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.2180
Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.2180
Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.2600.2180
Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.05.2600.2180
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.2600.2180
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.2600.2180
Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.2180
Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.2180
Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.2600.2180
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.2600.2180
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IAC2,0x00200000,1,1,quartz.dll,6.05.2600.2749
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.2749
PCM,0x00200000,1,1,quartz.dll,6.05.2600.2749
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.2749
ACELP.net,0x00200000,1,1,quartz.dll,6.05.2600.2749
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.2600.2749
Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.2600.2749
Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.2600.2749
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.2600.2749
MSN Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.05.2600.2749
Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.2600.2749
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.2600.2749
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.2600.2749
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.2600.2749
Audio Capture Sources:
Modem #0 Line Record,0x00200000,0,0,qcap.dll,6.05.2600.2180
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.2600.2749
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,encdec.dll,6.05.2600.2180
Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.2180
XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.2180
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At the top of the Microsoft error message this it was it says
AppName: aceshight.exe AppVer: 0.0.0.0 ModName: aceshigh.exe
Modver: 0.0.0.0 Offset: 00ad857
Now I also copied the same download of the game took it to one of my other (crapier) pcs and installed it and it worked (but was chopy and all that because of the computer).....
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no sound drivers thats one error ...
and the video driver looks wrong your gonna need the 4.12 cats or omega's
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Thanks for the help, do you know a link on where I could go and get those drivers?
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i sent ya the link in pm ... and i'll post it here to
heres the omega drivers ..you what these here . they work on all our ati cards from the 9200 - the x850
Radeon Omega Driver 2.5.97a
Size: 15Mb
Hits: 12684
Author: ATI & Omegadrive
Description: Catalyst 4.12
Operation System: Windows XP/2000
http://www.ngohq.com/home.php?page=...p;dwn_cat_id=14
now for your sound driver it didnt say in your DxDiag what sound card you have and theres no driver listed beside default . you may have to go to the dell website and look up your pc's number for those .
and if that link dont work go here
http://www.omegadrivers.net/archive.php (http://www.omegadrivers.net/archive.php)
look for
14.9MB Radeon Omega Drivers 2.5.97a (Catalyst 4.12) Windows 2000/XP
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The lack of sound card drivers is going to keep the game from running. And you need to disable that 'Modem #0' psuedo-sound device in the hardware device manager as well.
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Alright thanks for the help but the same thing is still happening I downloaded the video and sound drivers... But I didnt find a 'Modem #0' psuedo-sound device in my device manager, so that may still be an issue but I looked around and found nothing of that sort, here is the newest version of my DxDiag if it helps.
------------------
System Information
------------------
Time of this report: 7/10/2007, 11:34:00
Machine name: LOPRESTOS
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4500S
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 1.80GHz
Memory: 638MB RAM
Page File: 223MB used, 1337MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: VISIONTEK Xtasy RADEON 9250 PCI (Omega 3.8.360)
Manufacturer: ATI Technologies Inc. (Omega 3.8.360)
Chip type: ATI Radeon Graphics Processor (0x5960)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5960&SUBSYS_7C271545&REV_01
Display Memory: n/a
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6683 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 3/14/2007 20:57:34, 267776 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 3/14/2007 20:57:15, 1986560 bytes
Device Identifier: {D7B71EE2-1A20-11CF-EE6C-2D5CA0C2CB35}
Vendor ID: 0x1002
Device ID: 0x5960
SubSys ID: 0x7C271545
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01271028&REV_01
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3508 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/28/2002 15:18:46, 500568 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: SoundMAX Digital Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3508 (English)
Driver Attributes: Final Retail
Date and Size: 5/28/2002 15:18:46, 500568 bytes
Cap Flags: 0x41
Format Flags: 0xCCC
Description: Modem #0 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24C2
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 07:00:00, 57600 bytes
| Driver: usbd.sys, 8/4/2004 07:00:00, 4736 bytes
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Before you installed the new version of the game, did you completely remove the old version? If not, do the following;
Remove the cache, skins, and squads folders from the game's installation directory.
Rename the 'settings' folder and try it.
-
Display Devices
---------------
Card name: VISIONTEK Xtasy RADEON 9250 PCI (Omega 3.8.360)
Manufacturer: ATI Technologies Inc. (Omega 3.8.360)
Chip type: ATI Radeon Graphics Processor (0x5960)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5960&SUBSYS_7C271545&REV_01
Display Memory: n/a
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6683 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 3/14/2007 20:57:34, 267776 bytes
You still may have video driver problem, if those newer omega's dont work you need to go back to these
Radeon Omega Driver 2.5.97a
also there's no display memory listed , that maybe a bios setting keeping this from being reconized correctly.
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I got a question......
In his first DX post his video was this....
---------------
Display Devices
---------------
Card name: VisionTek RADEON 9200 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x5960)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5960&SUBSYS_7C271545&REV_01
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
On his next DX post, a day later, its this....
---------------
Display Devices
---------------
Card name: VISIONTEK Xtasy RADEON 9250 PCI (Omega 3.8.360)
Manufacturer: ATI Technologies Inc. (Omega 3.8.360)
Chip type: ATI Radeon Graphics Processor (0x5960)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5960&SUBSYS_7C271545&REV_01
Display Memory: n/a
Current Mode: 1024 x 768 (32 bit) (60Hz)
Would changing the drivers change the name of the card like that? Other than that and the display memory not being listed they are the same. In my limited work on these things I've never seen that. What would cause that? Old drivers not uninstalled first, or completely? New drivers installed un complete, or with corupted files?
I know this doesn't help, but I was just curious.
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Lol good question my video card is a visiontek radeon 9250 but the cd it came with only had drivers for the radeon 9200 series I dont know how it would change the DxDiag but It must of when I updated the driver to the 9250 one.... Also I got the game working! I downloaded the omega 2.5.97a like you guys said and that did the trick so thanks alot people!!
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:aok cool hope you enjoy the game that will be 250.00 for the service :D
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The video card name comes from the video card driver. It is not acually contained on the video card. There are codes on the video card the driver uses to create the name of the device shown in DXDIAG. Different drivers can be more or less elaborate.