Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: rednex21 on July 13, 2007, 06:11:21 PM

Title: Computer Problems
Post by: rednex21 on July 13, 2007, 06:11:21 PM
I have a 5 year-old DELL computer and i am having a few problems.

My major problem is that my computer freezes ONLY when i play this game....it's fine when on internet and stuff like that.  Could somebody help with that?

My other problem is that my computer minimizes the game constantly while i play.  I have McAfee (which someone said could be the problem..thats why i brought it up).

So if any one could offer some assistance just post on here and i'll keep track.

THANKS,

GOST208
Title: Computer Problems
Post by: kilz on July 13, 2007, 06:26:32 PM
turn your anti viruis off, then try the game. if the problem still happens then post the first third of your DXDIAG here so we can see what you have in your dell.
Title: Computer Problems
Post by: The Fugitive on July 13, 2007, 07:24:26 PM
a 5 year old Dell sounds like your on the low end of the "technology" pool. The DXdiag report will tell the gurus here what you got, and the best setting they can suggest to get you running.
Title: Computer Problems
Post by: rednex21 on July 13, 2007, 11:20:11 PM
this may be a stupid question but...how do i turn McAfee off?  Can't seem to figger idout
Title: Computer Problems
Post by: kilz on July 14, 2007, 07:53:34 AM
sorry i dont have McAfee so i cant give you a list of directions to turn it off. give this post some time and i am sure one of us have it or has had it and will be able to tell you how to turn it off.


do you know how to do a DXDIAG
Title: Computer Problems
Post by: rednex21 on July 14, 2007, 09:24:14 PM
negative sir..i do not know how to do that
Title: Computer Problems
Post by: kilz on July 14, 2007, 09:27:20 PM
click on start then click on run and type in DXDIAG and hit enter:aok
Title: Computer Problems
Post by: rednex21 on July 17, 2007, 11:33:37 AM
TY sir...(im taking back evrything i ever said about an L.T.A.R.)  lol j/k
Title: Computer Problems
Post by: rednex21 on July 17, 2007, 11:37:15 AM
Specifically what info are you looking for in there?  Ram and stuff like that?
Title: Computer Problems
Post by: The Fugitive on July 17, 2007, 01:41:23 PM
save the report to your desktop, cut and paste the first third of the report on the boards. It will have CPU, video,sound, drivers, settings,types of hardware, all kinds of info about the workings of your computer.
Title: Computer Problems
Post by: rednex21 on July 17, 2007, 01:48:27 PM
:huh
Title: Computer Problems
Post by: rednex21 on July 17, 2007, 01:55:14 PM
ok...i saved all info to desktop.  Now..what part of it do you need and how do i post it on here?

Which of these do u want:

System info
DirectX files
Display
Sound
Music
Input
Network




Im not very good with computers
Title: Computer Problems
Post by: kilz on July 17, 2007, 02:07:44 PM
ok lets do it this way. take and divide you DXDIAG in 4th so you have 4 parts. now we need the first 3rd of that. to do that just highlight it and right click and click copy. then run over here and open a new post right click in post and click paste. :aok
Title: Computer Problems
Post by: Krusty on July 17, 2007, 02:14:18 PM
Put it this way.... you want all the hardware, up to and including SOUND and MODEM but not all the gobbeldy-gook that takes up the bottom 2/3s of the file. Start with everything down to (and including) SOUND and all the entries under there. Then include the next 3-5 lines of the heading after SOUND. We probably won't need it, but it shows us that you got everything.

90% of the time I notice SOUND is the last hardware entry in the file, which is why I say use that. Not always, but most of the time.
Title: Computer Problems
Post by: rednex21 on July 17, 2007, 03:24:09 PM
------------------
System Information
------------------
Time of this report: 7/17/2007, 13:50:25
       Machine name: DGC0RV61
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.                
       System Model: Dimension 8400              
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
          Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
             Memory: 510MB RAM
          Page File: 358MB used, 889MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: RADEON X300 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: RADEON X300 SE (0x5B60)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_5B60&SUBSYS_03021002&REV_00
   Display Memory: 128.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6476 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 8/25/2004 14:29:04, 209408 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 8/25/2004 14:28:46, 787456 bytes
Device Identifier: {D7B71EE2-1820-11CF-FE6A-0823A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x5B60
        SubSys ID: 0x03021002
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV9_A
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: SoundMAX Digital Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_01771028&REV_03
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.5243 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/29/2004 15:14:44, 260096 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
 Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: Yes
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SoundMAX Digital Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.5243 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/29/2004 15:14:44, 260096 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC
Title: Computer Problems
Post by: rednex21 on July 17, 2007, 03:25:37 PM
too much??? or not enough???
Title: Computer Problems
Post by: Krusty on July 17, 2007, 03:46:23 PM
I think that's most of it!
Title: Computer Problems
Post by: Krusty on July 17, 2007, 03:49:42 PM
At first glance, you have enough to run this game. you've got a decent CPU, 512MB RAM, and a sound card.

The reason you can't play the game well is your video card.

An X300 is a really really low-end non-gaming card. It just can't handle this game (or probably many other games either).


It depends on if you want to spend $60-$70 or not for a "newer" (but not "new) card to bring it up to the level it can run AH2, or if you don't want to.
Title: Computer Problems
Post by: The Fugitive on July 17, 2007, 04:40:07 PM
Ya you are on the low end with this computer. It takes about 512 megs of ram just to run XP, and like krusty said the video card is a low end card, but the good news is you should still be able to get it to play. You'll have to turn everything down, and if you were a bit more computer savy you could tweak your computer a bit to get it to run a bit faster.

start the game and click on the "Video settings button" You may have to knock down your resolution to 800x600, but make sure your "max texture size" is down to 128, and that neither "pre-load" box is checked in the textures box. Click ok, and when the main screen pops back up again start the game in off line mode. Check and see how it runs. Its not going to be the prettiest, but it should be able to run.
Title: Computer Problems
Post by: Krusty on July 17, 2007, 05:07:57 PM
Once offline, go into the graphics setup and:

Disable all skins
Disable weapons effects
Disable vehicle effects

Leave the range sliders at default first, and if it's still bad slide them to shorter range and try again.


Personally I don't think you can run it on an X300, but stranger things have happened.
Title: Computer Problems
Post by: rednex21 on July 17, 2007, 11:19:35 PM
Well if ya think i need a new video card then i am willing to pay whatever it takes. Any suggestions to what i need (video card wise)?

Cuz it seems to me that every time i up a perk plane my computer freezes up!!:mad: :furious :mad: :furious :mad: :furious :cry
Title: Computer Problems
Post by: Krusty on July 18, 2007, 09:41:52 AM
Quote
Originally posted by rednex21
Well if ya think i need a new video card then i am willing to pay whatever it takes.


On a 5 year old computer, that's not the attitude to take :D

You can put a high-end card in that rig and still not get too much performance because your FSB is at 533MHz (or less) or because of "this" or "that" that is bottlenecking your system.

For a system that old, go with a medium range card. These days look for a Ge6600 or a Radeon 9500 line. Something like one of those cards, that will still run AH, but won't cost you too much.

If you want the best gameplay, you'll need a computer that isn't 5 years old. So just spend what you need to keep this rig running, and save the rest up for a newer PC at a later time.
Title: Computer Problems
Post by: rednex21 on July 18, 2007, 09:47:04 AM
Ok. I will do that. I was hoping to get a new computer sometime next year. But really all i want is to be able to play the game. I'll be looking for one of those Video cards. Thanks for all yalls help. Maybe now i won't lose as many perkies...lol. Thanks again!!!!!!!!



GOST208