Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Nitroware on July 19, 2007, 01:24:29 PM

Title: Weird error
Post by: Nitroware on July 19, 2007, 01:24:29 PM

Whenever i start the program, the screen turns black then exits.  im in windows 2k.  any ideas?:huh

Title: Weird error
Post by: Roscoroo on July 19, 2007, 01:56:33 PM

need to know what hardware/drivers your running .

the 1st 1/3ed of you dxdiag would tell us all that.

Title: Weird error
Post by: Nitroware on July 19, 2007, 01:59:32 PM

Quote

Originally posted by Roscoroo
need to know what hardware/drivers your running .

the 1st 1/3ed of you dxdiag would tell us all that.

my what dxdiag?

Title: Weird error
Post by: Roscoroo on July 19, 2007, 02:17:33 PM

goto start/run/  dxdiag   <--type that in  let it finish running, then hit save file

now open the dxdiag file on your desktop ... copy n paste the 1st 25-30% of it here .  copy it down thru the sound hardware drivers. post it here and then we can help ya .

Title: Weird error
Post by: Nitroware on July 19, 2007, 02:22:13 PM

ok, here:

------------------
System Information
------------------
Time of this report: 7/12/2007, 14:28:08
       Machine name: TESTCP2K
   Operating System: Windows 2000 Professional (5.0, Build 2195) Service Pack 4
           Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation    
       System Model: PCG-F540(UC)        
               BIOS: Default System BIOS
          Processor: Intel Pentium III processor, ~50MHz
             Memory: 320MB RAM
          Page File: 149MB used, 625MB available
        Windows Dir: C:\WINNT
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.0001.0904 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found. Direct3D functionality not available.  You should verify that the driver is a final version from the hardware manufacturer.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NeoMagic MagicMedia256AV+
     Manufacturer: NeoMagic Corporation
        Chip type: MagicMedia 256AV+
         DAC type: MagicMedia 256AV+
       Device Key: Enum\PCI\VEN_10C8&DEV_0025&SUBSYS_80A2104D&REV_30
   Display Memory: 3.0 MB
     Current Mode: 1024 x 768 (24 bit) (85Hz)
          Monitor: Default Monitor
  Monitor Max Res:
      Driver Name: nm2230dp.dll
   Driver Version: 6.02.0000.0000 (English)
      DDI Version: unknown
Driver Attributes: Final Retail
 Driver Date/Size: 6/29/2000 12:42:00, 155033 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: 11/1/1999
              VDD: n/a
         Mini VDD: nm2230mp.sys
    Mini VDD Date: 6/29/2000 12:42:00, 52778 bytes
Device Identifier: {D7B71E28-4365-11CF-FD73-A2A09DC2CB35}
        Vendor ID: 0x10C8
        Device ID: 0x0025
        SubSys ID: 0x80A2104D
      Revision ID: 0x0030
      Revision ID: 0x0030
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Not Available
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Yamaha PCI Audio (DS1x Native)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1073&DEV_0010&SUBSYS_8072104D&REV_02
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ds1wdm.sys
         Driver Version: 5.00.2175.0001 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/6/1999 07:06:58, 358928 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Standard
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 5000, 48000
Static/Strm HW Mix Bufs: 4, 3
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Yamaha PCI Audio (DS1x Native)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ds1wdm.sys
         Driver Version: 5.00.2175.0001 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/6/1999 07:06:58, 358928 bytes
              Cap Flags: 0x40
           Format Flags: 0xFFF

Title: Weird error
Post by: Skuzzy on July 19, 2007, 02:55:29 PM

Not a wierd error at all.  The computer does not meet the minimum requirements for the game.  The video card cannot support DirectX D3D, per the DXDIAG.  Even if it did, the card does not have enough video RAM.

Title: Weird error
Post by: Krusty on July 19, 2007, 02:56:44 PM

What is your CPU clock speed? It says 50 MHz, and that can't be right.


The reason you're crashing is because you don't have a video card. You have some form of onboard video that is not capable of running in D3D mode, according to the error line in the text you posted. That means it's a 2D video chip.

AH requires 3D.


EDIT: Damn, Skuzzy types fast! Beat me to it

Title: Weird error
Post by: Roscoroo on July 19, 2007, 02:59:12 PM

eek ... what a dinosaur !!!


sorry man ... but that thing is way way way ...under specs to play AH .

Edit: darn u guys .. faster then me today.

P,s. Its a old pci 8mb vid card , and i bet its 500 mhz Slot cpu .

Title: Weird error
Post by: Nitroware on July 19, 2007, 03:06:27 PM

ok, what about this computer:

------------------
System Information
------------------
Time of this report: 7/19/2007, 16:06:36
       Machine name: SERVER
   Operating System: Windows 2000 Server (5.0, Build 2195) Service Pack 3
           Language: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
       System Model: VT82C694X
               BIOS: Default System BIOS
          Processor: Intel Pentium III processor (2 CPUs), ~1.0GHz
             Memory: 384MB RAM
          Page File: 143MB used, 778MB available
        Windows Dir: C:\WINNT
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.0001.0904 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No sound card was found.  If one is expected, you should install a sound driver provided by the hardware manufacturer.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: ATI Technologies Inc. RAGE XL PCI
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI RAGE XL PCI
         DAC type: ATI Internal DAC
       Device Key: Enum\PCI\VEN_1002&DEV_4752&SUBSYS_00000000&REV_27
   Display Memory: 4.0 MB
     Current Mode: 1600 x 1200 (16 bit) (85Hz)
          Monitor: Default Monitor
  Monitor Max Res:
      Driver Name: atidrab.dll
   Driver Version: 5.00.2180.0001 (English)
      DDI Version: 7
Driver Attributes: Final Retail
 Driver Date/Size: 12/7/1999 12:43:28, 135184 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: atimpab.sys
    Mini VDD Date: 11/10/1999 11:34:08, 71632 bytes
Device Identifier: {D7B71EE2-0412-11CF-B163-842888C2C835}
        Vendor ID: 0x1002
        Device ID: 0x4752
        SubSys ID: 0x00000000
      Revision ID: 0x0027
      Revision ID: 0x0027
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description:
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID:
        Manufacturer ID:
             Product ID:
                   Type:
            Driver Name:
         Driver Version:
      Driver Attributes:
            WHQL Logo'd:
          Date and Size:
            Other Files:
        Driver Provider:
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------

Title: Weird error
Post by: Roscoroo on July 19, 2007, 03:18:21 PM

Display Devices
---------------
        Card name: ATI Technologies Inc. RAGE XL PCI
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI RAGE XL PCI
         DAC type: ATI Internal DAC
       Device Key: Enum\PCI\VEN_1002&DEV_4752&SUBSYS_00000000&REV_27
   Display Memory: 4.0 MB


you need at least a 64mb display memory in your video card .


Processor: Intel Pentium III processor (2 CPUs), ~1.0GHz

 if that is 2 slot type cpu's in there I doubt it will play . they just arnt fast enough .

Title: Weird error
Post by: Krusty on July 19, 2007, 03:19:15 PM

Well 1GHZ is really scraping the low-end requirements, maybe you could do it with 320 ram, but my old PC couldn't.

You *might* normally be able to run the game, barely. The kicker is the vid card. ATI Rage. Very old. 4MB. Can't run AH on this.


EDIT: LOL Now who's the fast typer, roo?

Title: Weird error
Post by: NHawk on July 19, 2007, 03:20:33 PM

No sound card was found.  <-- Major problem too.

Title: Weird error
Post by: Krusty on July 19, 2007, 03:22:50 PM

Oh, yes, good point. The game will crash instantly if there's no sound card (I know this from experience, don't ask!)

Title: Weird error
Post by: Roscoroo on July 19, 2007, 03:28:52 PM

Here's my min spec pc that will play AH ....
its a 866mhz pent 3 /370 pin
512 ram
geforce 2 mx 400 64 mb agp video card

you need this much machine at a min ...and even this is pritty slow

------------------
System Information
------------------
Time of this report: 7/19/2007, 13:21:51
       Machine name: POS-PENT
   Operating System: Windows XP Home Edition (5.1, Build 2600) (2600.xpclient.010817-1148)
           Language: English (Regional Setting: English)
System Manufacturer: n/a
       System Model: n/a
               BIOS: Award Medallion BIOS v6.0
          Processor: Intel Pentium III processor, ~860MHz
             Memory: 512MB RAM
          Page File: 114MB used, 1136MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.0001.0904 32bit Unicode

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce2 MX/MX 400
     Manufacturer: NVIDIA
        Chip type: GeForce2 MX/MX 400
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0110&SUBSYS_00000000&REV_B2
   Display Memory: 64.0 MB
     Current Mode: 1024 x 768 (32 bit) (75Hz)
          Monitor: COMPAQ Presario MV700 Color Monitor
  Monitor Max Res: 1280,1024
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.5672 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 3/24/2004 10:04:00, 4274560 bytes
    -------------
Sound Devices
-------------
            Description: Creative Sound Blaster PCI
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1274&DEV_5880&SUBSYS_AFFFFFFF&REV_02
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: es1371mp.sys
         Driver Version: 5.01.2501.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a

Title: Weird error
Post by: Nitroware on July 19, 2007, 03:33:26 PM

ok, ill try the sound card

Title: Weird error
Post by: Roscoroo on July 19, 2007, 03:36:45 PM

sound card wont help it play AH ,  ur video card cant cut it .

Title: Weird error
Post by: OOZ662 on July 21, 2007, 03:45:25 AM

Nitro, you need to buy a PC that at least meets the specs of around four years ago. No matter what you do to those computers short of an entire overhaul of all the hardware, you will not be able to run the game.

Clear now? :D