Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: DestinedGlory12 on July 23, 2007, 06:10:33 PM

Title: Could not connect to host.
Post by: DestinedGlory12 on July 23, 2007, 06:10:33 PM

Well, one of my friends was trying to make an account for aces high but when he presses ok on the registration form it thinks for a while and then says that it could not connect to host.  I made an account just fine and it works.  He has DSL and a faster connection than me so what could be the problem? Thanks for all the help.

Title: Could not connect to host.
Post by: Skuzzy on July 23, 2007, 06:31:18 PM

In all likelihood he has a firewall blocking the game's access tothe Internet.  Easy test.  If he can get to our WEB page with a browser, but the game hangs when trying to send registration information, it is almost 100% gauranteed to be a firewall issue of some kind.

Title: Could not connect to host.
Post by: DestinedGlory12 on July 23, 2007, 06:41:14 PM

Alright thx for the help, how do you disable a firewall?