Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: odin3 on September 01, 2007, 06:19:40 PM
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My mouse keeps locking up in the game. everything else works. but the mouse... always in the hanger mode... i minimize the game and it works fine in windows but no in the game... so i have to restart and works find for awhile, but then locks up again.. I got the newest version and patch.
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Have you tried pressing the "H" key?
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you know.. hmm. i forgot about that... i'll have to keep my eye out for that one... LOL
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Originally posted by odin3
My mouse keeps locking up in the game. everything else works. but the mouse... always in the hanger mode... i minimize the game and it works fine in windows but no in the game... so i have to restart and works find for awhile, but then locks up again.. I got the newest version and patch.
I have a simular problem where I have a long delay after clicking hanger or arena mesages. Also once I get into the Hanger the refresh after clicking a new plane or vehicle or changing the load out on a plane can take up to 2 minutes.
Does any one have an idea what I sould be looking for.
Regards Ubar
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sounds like your system might be overr loaded. Run DXdiag and post the first third or so of it here, also hit "cntrl,alt,delete" and check to see how many processes you have running, and post that info too.
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Originally posted by TexInVa
Have you tried pressing the "H" key?
Hey by the way.. that was the problem i think.. hasnt happened since, only when i press the H key lol.. Thanks Tex
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Hi Thanks for the post here is the information
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System Information
------------------
Time of this report: 9/9/2007, 00:17:27
Machine name: JOSHUA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8250
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
Memory: 510MB RAM
Page File: 364MB used, 881MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: None
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: The file system.dll is missing! You should reinstall DirectX to get the latest version.
Display Tab 1: The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: WinFast A6600 GT
Manufacturer: Leadtek Research Inc.
Chip type: GeForce 6600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_00F1&SUBSYS_2011107D&REV_A2
Display Memory: 128.0 MB
Current Mode: 1600 x 1200 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8310 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/8/2005 10:53:00, 3952640 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 12/8/2005 10:53:00, 3611168 bytes
Device Identifier: {D7B71E3E-43B1-11CF-BB53-1B0003C2CB35}
Vendor ID: 0x10DE
Device ID: 0x00F1
SubSys ID: 0x2011107D
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: Santa Cruz(tm)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: TURTLE_BEACH\SANTA_CRUZ_WDM_INTERFACE
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: tbcwdm.sys
Driver Version: 5.12.0001.4161 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/4/2002 09:51:16, 545088 bytes
Other Files:
Driver Provider: Voyetra Turtle Beach
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 96, 95
Static/Strm HW 3D Bufs: 96, 95
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
Description: Modem #3 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: Santa Cruz(tm)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: tbcwdm.sys
Driver Version: 5.12.0001.4161 (English)
Driver Attributes: Final Retail
Date and Size: 4/4/2002 09:51:16, 545088 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
Description: Modem #3 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: Santa Cruz DLS Synth, Hardware (Kernel Mode), Output, DLS, External, Default Port
Santa Cruz(tm), Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Santa Cruz DLS Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Santa Cruz External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Santa Cruz External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Logitech WingMan Force 3D USB
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC283
FF Driver: C:\WINDOWS\System32\WmJoyFrc.dll
FF Driver Date: 9/14/2001 05:01:24
FF Driver Version: 4.11.0321.0000
FF Driver Size: 188416 bytes
Poll w/ Interrupt: No
Registry: OK
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ya it looks like your video card is on the low end, and with only 512 megs of ram your system is really working hard.
When you first start the game, click the video tab, in there make sure you are not preloading any thing, and put the textures to 256. Once the game re loads you might have to turn the sliders towards the performance side in the video settings there.
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SaltUBAr, see if this will help. (http://forums.hitechcreations.com/forums/showthread.php?s=&threadid=71591) Look towards the bottom of the post.
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Hi Guys,
Thanks for all the great help i realy appreciate your advice.
I have moved the texture in video setting to 256 and moved the slider in game to the righ (to performance). No difference.
I should say that once I am in the game flying there is no problems. I also have been playing with the 52 Kiwi for about a year with no problems. but as from release 2.10 I have have been having this problem.
In addition it only seams to be a problem in the online arenas and interestingly the training arena is ok as well. :(
I have tried reducing concurrent services to a minimum by optermising what is started at boot and moved some services back from auto to manual and turned otheres off. I now have only 33 services running.
I am virus and spywere free
Still no difference.
When I click on the hanger button the system hangs with the button depressed then does intermitent disk activity. I suspect that default skins are being loaded and latency over the network to New Zealand is not the best >300ms. after a minute or two the hanger screen will display. changing vehicals or loadout resulting in the same delay. All other menu options respond with sub second times
Can anyone confirm this or at least know if I could pre load all default skins
Any suggestions would be apreaciated
Regards AB
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This sounds like a classic resource issue. You should not be able to see the HD LED flash when a plane texture loads due to it being so quick.
When you are at the desktop, with nohing running, bring up the Windows task manager and select the "Processes" tab. At the bottom center of the panel, is the CPU usage percentage,
Watch it for a couple of minutes. It should be bouncing between 0 and 1 (on occsaion possibly 2) percent like a heartbeat. Like a rock solid beat.
Also, check the amount of free RAM available while you are there.
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whats normal processes you should have running. i have 49 and run between 0-2% CPU usage??????
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I get mine down to 20, some here who have their boxes setup for nothing but the game have it down to 11.
The 0-2% should pulse like a heartbeat, very steady. The problem with the extra things running in the background is some of them ping sites on the internet, others "check" things on your system once ever 5 mins or so. Each of these little interruptions on a fast machine isn't a big deal, but on a machine on the edge can cause issues with warping, mini screen freezes and so on.
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Every EXE file runs all the time it is loaded. The Windows message loop runs, for each application, 60 times a second. And each loaded EXE takes up memory and other resources.
The Windows Task Manager has such a large sample rate it cannot and will not show processes running the Windows message loop. The Task Manager does not show a lot of things, quite frankly.
49 processes on a machine with 512MB of RAM is going to really limit the resources available to the game.
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i know i seen it before but does anyone remember where the post about what you can and should not have running in the processer
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Black Viper's Site (http://www.blackviper.com/) has some good info to get your system tweaked out.
There isn't a "set list" as each computer is different.
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cant find what i am talking about in there
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http://www.blackviper.com/WinXP/servicecfg.htm scroll down a bit. This page a good list, and covers most of the thing that are running. If you finish the list and still has some your not sure of, just google them for an answer.
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ok i am not going to lie i have no earthly idea what i am doing and i dont want to screw up things more then what they already are. anyone willing to do remote help??? you might have to walk me thru it to get it set up to get remote help.
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Its not really that tough, and if you use FSautostart, you really can't screw anything up.
First go HERE (http://download.softpedia.com/dl/6f605d179c92f0a595874b89894e716b/46eefbcb/100014374/software/tweak/fsasv1111.zip) to get FSautostart. FS is a program you can use to shut down services and programs. That really nice thing about it is it doesn't make ANY REAL CHANGES. So if you choose to turn something off that you shouldn't, just reboot your computer and everything is back to the way it was. The program comes with a good readme file to help you set it up.
Next, open the task manager (cntrl,alt,delete) grab the bottom of the window and open it as tall as you can. Take a screen shot of the services window, print it out if you can makes it a bit easier to check stuff.
Next, goto black vipers site at that link above and go through his list, comparing it with your print out you just made. Mark on your page whether to enable, disable, or leave alone each service you can match up. For those you can't match, type it into google you'll find plenty of help and info on each (you most likely won't have to check many).
Once you have you list, start FS, and stop all the ones you can, save the profile, and fire it off. If it crashes, reboot, remove one of the shut downs and try again. Like I said you can't hurt anything.
Another thing you can do, is all those icons on the task bar by your clock.... right click them, and the items you don't use all the time, go into the properties and set it to NOT start up with windows. The less things you have down there, the less memory your loosing to run extra programs your not using.