Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: WOZ30BAT on September 18, 2007, 02:01:25 PM

Title: Win32 ..Sorry if already posted
Post by: WOZ30BAT on September 18, 2007, 02:01:25 PM

I did a search but could not find any reference,but my son has downloaded the game on his cpu but tells me he is getting a win32 error when trying to start the game. Is it a corrupt file & if so instead of the long download (he is on dial up), is there a way i could copy the game from the HD from my cpu to a CD & reinstall on his cpu? Thanx

Title: Win32 ..Sorry if already posted
Post by: Skuzzy on September 18, 2007, 02:14:45 PM

Is the error coming from the game installer (AH2112.EXE), of from "aceshigh.exe"?

If it is from AH2112.EXE, then the download might have been corrupted.  Can happen for a lot of reasons, the prominent one being an anti-virus program causing the corruption.  If you are on AOL, you need to get some kind of download manager which will solve that problem.

If it is from the actual game itself, after it has been successfully installed, the I need to see the output from a DXDIAG.  You can email that to me.

Title: Win32 ..Sorry if already posted
Post by: WOZ30BAT on September 18, 2007, 03:08:50 PM

Thanx Skuzzy

Title: Win32 ..Sorry if already posted
Post by: WOZ30BAT on September 18, 2007, 03:15:10 PM

He says it will not install....will try again. He said he even used a download manager the 2nd time. He uses AT&T as his ISP.

Title: Win32 ..Sorry if already posted
Post by: Skuzzy on September 18, 2007, 04:04:33 PM

Can I presume he is downloading the file to the local hard drive in the computer, and not trying to open the file remotely?

Title: Win32 ..Sorry if already posted
Post by: WOZ30BAT on September 23, 2007, 08:40:28 AM

He saved it to his C Drive. & it is the AH2112.exe. He has Norton, I bet thats the culprit.

Title: Win32 ..Sorry if already posted
Post by: Oogly50 on September 23, 2007, 09:24:58 AM

Norton...  I doubt norton has anything to do with WIN32K because I get that stop error all the time, AFTER I uninstalled Norton.

Title: Win32 ..Sorry if already posted
Post by: The Fugitive on September 23, 2007, 11:56:03 AM

Quote

Originally posted by Oogly50
Norton...  I doubt norton has anything to do with WIN32K because I get that stop error all the time, AFTER I uninstalled Norton.

Nortons is NOT easily uninstallable, you most likely still have bits and pieces of Nortons on your HD causing trouble