Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Chalenge on September 22, 2007, 02:09:41 PM
-
This is the lockup I have been posting about:
Fault bucket 02633502
Details
Product: Windows Operating System
ID: 1001
Source: Application Hang
Version: 5.2
Symbolic Name: DW_BUCKET_LOG
Message: Fault bucket %1.
Explanation
The indicated program stopped responding. The message contains details on which program and module stopped responding. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
User Action
No user action is required.
--------------------------------------------------------------------------------
Related Knowledge Base articles
You can find additional information on this topic in the following Microsoft Knowledge Base articles:
• When you visit a Web page that uses a custom pop-up object, Internet Explorer 6 closes unexpectedly
Resolves an error in the Mshtml.dll file that occurs after you install security update 918899. If you are not severely affected by this problem, we recommend that you wait for the next cumulative security update for Internet Explorer.
Hanging application aceshigh.exe, version 0.0.0.0, hang module hangapp version 0.0.0.0, hang address 0x00000000.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 61 63 65 73 68 69 aceshi
0018: 67 68 2e 65 78 65 20 30 gh.exe 0
0020: 2e 30 2e 30 2e 30 20 69 .0.0.0 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000
-
I would have liked to get an answer to this before I install more hardware but since my TrackIR just arrived I guess it will come too late. Just a hint would be nice.
-
Chalenge,
I'd say this is something specific to your system rather than a general bug in the program. The quickest way to resolve it is to give us a call at 817-251-1540 when you're in front of your computer.
-
Great! Id love to do that. Problem is Im knee deep in a billion dollar highway job days. By the time Im home you guys are probably curling twelve. Are you guys active on the weekends?
-
I just talked with the IT guy from my company here. He says that since all my firmware and software is up to date with patches bios updated and windows properly loaded its not likely to be a problem with my system. If you really think you can find a problem in my system please let me know but Im usually too busy weekdays. I do VPN work through our company on weekends so my IT guy is very familiar with my machine.
ASUS A8N32SLI Deluxe
AMD Athlon 64 X2 4800+
Corsair TWINX 3500LL Pro 2Gigs
4 - 500 GB Maxtor SATA 300
XFX Geforce 7950 GT 512MB DDR3 HDCP (2 in SLI)
Creative Soundblaster Live
ASUS SATA DVD RW
Antec Truepower Trio 650
CH Fighterstick Pro CH Pro Pedals and CH Pro Throttle
-
Do you have the AMD dual core optimizer installed? That's the first thing that jumps out at me. Go ahead and right click on your Aces High icon and go to properties. Click on the compatibility tab and check the box that says "Run this program in compatibility mode for:" and then select Windows 98/ME in the drop down box.
Run AH and see if that fixes your problem. If it does you can either continue to run in compatibility mode or download the dual core optimizer from AMD. See this thread for more info:
http://forums.hitechcreations.com/forums/showthread.php?s=&threadid=181720
-
I went ahead and moved this thread as it really does appear to be more of a technical support issue than a game bug.
-
Yes I have the AMD dual core optimizer loaded. I went down the stickied help skuzzy has posted here and checked that everything was done as he recommended. The only thing nagging at me is the fact that I never installed the XFX supplied drivers for the 7950s. Could that be a problem or should the 162.18 WHQL drivers be okay? I see there are beta drivers out that might help what about them?
ASUS also has a beta version of their bios and I have never gone to that either. What do you think about that?
-
I went into the TA and buzzed around for about twenty minutes before the game locked up again. Maybe the game isnt installed just right? I would take it off if I could save my stick settings and then put it back on again. Open to other suggestions too.
-
/usepmtimer I think was the problem. Thanks for the help and I will let you know if the crash comes back. I buzzed around with widewing for quite a while in low level wingovers and it seems to be gone.
-
I had to remove /usepmtimer and the directions by Skuzzy said to add it, or that the AMD Dual Core drivers would add it. It does seem to be causing a problem at least in my case and even little flickers I used to see as pauses when new planes came up on the runway are gone. I will keep you informed if any trouble appears but so far its good as is.
-
Those drivers for your nvidia video cards (162.18) are really buggy. I had no luck with the 160 seriers drivers at all for my 7900GT which is nearly the same cards u have. I suggest going back to the 94 series which I using without a hitch.
-
I guess its a little different with the 7950s. Now that I got rid of the usepmtimer problem all the sticking frames and little hesitations are gone even in using the tracker.
-
Nvidia released forceware version 163.71 just in time. This morning I had AH lockup on me just trying to get it started. I had just updated the nforce drivers to 6.86 and things got much worse but with the new video drivers everything seems much smoother.
-
It made a liar of me. Game locked up again. The system did not log any event.
-
Im going to restate the issue I am having. I have a fresh install of Windows XP. I have all my devices and drivers updated. I use FSAutoStart so that I have my services/processes reduced to 19 running. I have run every test I could find to run which includes Ntune stress test and memtest which ran overnight. The only problem I could find is after using pingplotter. My connection was always good in the past but now I think there is some equipment on the internet that went bad coinciding with the recent updates because thats when I started losing connection. I used to get the host connection lost message but now the game just locks up. I sent a snapshot of the pingplotter screen to support@hitechcreations before I discovered the save data option. I will send more data if it will help.
-
Originally posted by AKDogg
Those drivers for your nvidia video cards (162.18) are really buggy. I had no luck with the 160 seriers drivers at all for my 7900GT which is nearly the same cards u have. I suggest going back to the 94 series which I using without a hitch.
I would roll back my drivers to the one Dogg uses. The newest drivers cause all kinds of problems. Doggs pretty good at this computer stuff.....don't tell I said that he'll get a big head :)..... His board is pretty much the same board you have, but clocked up a bit more. If his runs with those drivers your should too.
Be sure to use a driver cleaner when swapping the drivers over, to avoid conflicts.
-
Yeah I tried that and the result I got was much worse than the one twinboom is having. Yes I used a driver cleaner too. With the drivers I have now the game seems fine. It looks good there are no more hesitations or frame freezes but every now and then the game locks up. It seems to be connection related because at that point even after a reboot I cannot always get the game to log in again. Sure I can play offline and it works fine but when I try to log into the arena the kneeboard misbehaves the view is darker and it locks up.
-
I noticed that every time the game locks up on me I have an incoming vox message. TwinBoom said something about a compatibility issue with nforce4 and sound blaster. It doesnt sound like there will ever be a fix if thats the case because all of the equipment involved is now old news. Is there a sound card that is both 5.1 capable and compatible with nforce4 and AHII?
-
Originally posted by Chalenge
I noticed that every time the game locks up on me I have an incoming vox message. TwinBoom said something about a compatibility issue with nforce4 and sound blaster. It doesnt sound like there will ever be a fix if thats the case because all of the equipment involved is now old news. Is there a sound card that is both 5.1 capable and compatible with nforce4 and AHII?
Can't be it. I'm using an nforce4 and and an old soundblaster 5.1. I am not experiencing lock ups.
Wondering if its not a heat or psu issue?
Bronk
-
Originally posted by Bronk
Can't be it. I'm using an nforce4 and and an old soundblaster 5.1. I am not experiencing lock ups.
Wondering if its not a heat or psu issue?
Bronk
this straight from creatives tech`s
Creative and NVIDIA have been investigating reports of performance issues in some systems that have NVIDIA components as well as Creative's Sound Blaster X-Fi soundcard installed. There were complex, bandwidth-related issues involving memory allocation that made isolation of the issue and subsequent resolution time consuming and difficult. After thorough QA and testing, NVIDIA released a BIOS update for motherboards designed by NVIDIA and based on the NVIDIA nForce 680i SLI MCP, which has resolved such issues. For any X-Fi owners using these motherboards but are still experiencing issues, we advise you to contact your motherboard manufacturer regarding the availability of an updated bios.
Cat
Forum Administrator
Creative Labs
-
Well I can see that sound blaster is sharing irq 19 with the nforce controller and the nvidia graphics cards. Is there a way to force it to another irq or is that even a good idea?
-
Yes, having the sound card on its own IRQ is a good idea. Try moving it to another PCI slot.
-
I tried that just now. Now its on irq 16 with the other video card and the marvell yukon ethernet driver.
-
Its worse then ever. The game loads with the spinning clipboard and everything is darker. If I go ahead and go into a server the game locks up immediately.
-
You did install the AMD optimizer patch? Something is messing that up. The spinning clipboard is the exact symptom of not having that patch installed.
Until you can figure out what is causing that, just set the game to run in Windows 98/ME compatibility mode.
-
Yes I was very careful to go step by step through your recommendations and suggestions. I have another PCI slot but I would have to remove one of my video cards to use it. I bought the 7950 with the huge heatsinks. I guess Im stuck with this compatibility mode.
Its almost time for me to upgrade again. If you could suggest a premium motherboard cpu and sound card Id get it.
-
You did not answer my question. Did you install the AMD optimizer patch? And if you did, you have something in your computer that is corrupting that patch.
As of this moment, you either need to re-install the AMD optimizer patch, or set the game to run in Windows 98/ME compatibility mode.
I cannot make any recommendations. It has the potential of creating a liability problem for HTC.
-
Have you tried without fsautostart - just to make sure you didnt kill a proces which made your system unstable?
-
Skuzzy Yes I installed the patch. Sorry I wasnt clear in what I said. I will reinstall it again. There isnt anything installed on the system except AHII and AVG and windows and drivercleaner.
-
Wait a minute. Are you running Vista? Do not install the patch! The patch is for XP only!
You will have to run the game in Windows 98/ME compatibility mode if you are using Vista and a dual-core AMD CPU. Dual core Intel CPU's work fine.
And with Vista, you cannot say the only thing you have running is...... Microsoft does indeed do updates to Vista without your knowledge. Things will change and you cannot stop it, short of disconnecting from the Internet.
-
No Im on XP Pro. I installed the amd opti thing and now the amd cpu setup again. I just tested it in the training server and it seemed to be working so I will cross my fingers. I put everything back like it was because my physx card was awfully crowded. Im using the antec p180 case so the power cables all enter from the bottom of the box.
-
For some reason the patch isnt taking. Once I install it AH starts normally but if I change servers or have to restart the game it isnt working anymore. I tried shutting down AVG but that didnt help. For now I have AH in Win 98 mode.
-
Have you installed the multi-CPU hotfix (http://www.microsoft.com/downloads/details.aspx?familyid=C2AB5A48-8240-4934-BBD8-34FB8A0FCE3B&displaylang=en) from Microsoft as well?
-
Yes I have skuzzy.
-
I tried installing the 8x.xx drivers last night but they dont support my card. The 9x.xx drivers supplied by the card manufacturer dont seem to be any better than the latest updates from nvidia. Im at a loss what to try now.
-
Chalenge,
I have a very similar system with same problem.
as8n32SLI 2GB ram, AMD 64 FX-60 2.6 Ghz.
2 BFG 7950GT but not in SLI. I use up to 4 monitors. So far just 1 mon in AH2. Win XP SP2. Been using Nvidia driver 93.71 for a while seems good. I always hated switching drivers as various games stop working then. I have AVG virus center which I close down each time before I start AH2, not sure if I have to but I do. Also try going to your OTHER firewall than Windows,
Start, all programs, go up to NVidia Corporation, activearmour firewall and turn that puppy off and just use windows firewall. O, I added AH2 exe as an exception in the XP firewall also. I also got rid of Nvidia tray icon, it was giving some odd transparancy error. Of course the 4.42 mb AMD core optimizer patch and that windows KB896256. I sure hope I did those correctly because I still get the clip board pages at an angle after it says stop moving the controls so fast.much. Hit H to get ur mouse back, but at this point its restart time. Stable otherwise ie in training.
-
Turned off Windows firewall as well and game works pretty good now. Is this normal to turn off firewall?
-
I dont think you should have to turn off the firewall but I always do.
I just started over by installing Windows XP Pro fresh. Before I installed any of the system drivers I installed SP2 as well just like the manual for the motherboard instructs. I did not install the nforce IDE drivers. I installed AVG the system drivers and then the hotfix and AMD CPU drivers. I made the changes to the registry and checked to make sure the boot.ini file was modified correctly.
The AMD CPU driver required that I remove the AMD Athlon 64 X2 (drivers I assume) from the add/remove programs list. After I installed the AMD CPU drivers linked from the tech forum here I dont see it listed in the add/remove programs section.
Lastly I installed the sound blaster and forceware drivers. The 93.71 drivers are the earliest I can find that recognize my cards.
I still get the spinning clipboard but only after I have been in the game and then exited. While I dont feel the Win 98 compatibility mode is the best solution I am using that and AH works well enough.
-
wow u been busy. I played all night without a lockup as long as I didn't fly the P-47D 40. Prob just coincidence but I'm staying away from that aircraft for a while. My screen will go kindof dark and if I go to aircraft its spinning, or the various pages of the clipboard are at an angle with the main clip page still straight. On my second monitor I setup Windows task manager so when it does freeze I can see the manager data, computer itself doesnt freeze just the app. My second core jumps to 50% usage steady, with very little use on first core. Normally both cores run around 10% when its working (flying), much less than I thought it would. Also, after I've played and restarted afew times it seems to settle down, and maybe hitting escape and clicking things like roster and on the map to QUICKLY but this may be just my weird situational awareness sense.
-
You did not mention the Microsoft Hotfix. You have an older copy of XP I presume, or it would already have SP2 installed. That might be the actual problem.
-
Yes I have been trying the hotfix from the very beginning. Is that not right?
-
Skuzzy I dont understand what your trying to say. Do I need to buy a newer version of XP? Do I need to install the "AMD Dual-Core Optimizer" or the "AMD Athlon™ 64 X2 Dual Core Processor Driver Version 1.3.2.0053 for Windows XP and Windows Server 2003 (x86 and x64)" or both? Do I need to remove the hotfix?
-
Older versions of XP have a lot of problems. You cannot install any of the AMD fixes until XP is up to SP2 and later. And even then, I am not sure it will work.
I have no idea what the AMD CPU drivers are.
1) You install the MS hotfix. Check to see if the clip board is spinning. If not, then stop. If it is, then continue,
2) Install the AMD dual-core optimizer. The clipboard should be fine after that.
This all presumes the motherboard drivers are installed.
Now, if the copy of XP is really old, none of the above may work. Does you copy of XP have the 48bit IDE drivers? We have had older copies of XP we had to throw away (keep the license) as they could not longer be installed properly on large hard drives or dual-core CPU's.
-
Skuzzy I dont know if the version I have includes 48 bit drivers so I will order an updated copy today. I did apply the dual-core optimizer and flew without incident last night but I only had a limited time to play. I think the large hard drive problem may have been what has been bugging my system for some time and why I have to reinstall regularly. Thanks for your help!