Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: lutrel on September 24, 2007, 01:47:23 PM

Title: Warping problem
Post by: lutrel on September 24, 2007, 01:47:23 PM
Guys, one of my pilots is having major warping issues; just flying straight and level he is all over the place.  We have checked his 'puter for the usual adware and spyware that may hog bandwith and it comes up clean.  He ran a ping plotter test and sent it to me and it looked great, no packet loss showed on it at all.  I did ask him to run another plot during prime time evening hours to see if that changes.  His computer, which is a HP, is less than a year old, has plenty of RAM, Hard Drive and processor to run the game and he had no warping what so ever in Warbirds.
   Is there something we haven't thought of here?  Out of the entire squad he is the only one having this problem, we'd appreciate any help in the matter. Thx in advance.................
Title: Warping problem
Post by: The Fugitive on September 24, 2007, 02:16:11 PM
is everyone seeing him warp, or is it only him seeing the warps? If everyone sees him it is more likely a connection issue, if its just him seeing the warps, it may be a resourse isse.

Also posting the first third of a DXdiag report here could help locate the trouble.
Title: Warping problem
Post by: lutrel on September 24, 2007, 02:34:45 PM
When he warps, everyone around him sees it happen, not just him.  I'll get with him for a DXdiag and post it here as well.  thx.......
Title: Warping problem
Post by: fuzeman on September 24, 2007, 06:08:44 PM
Also regarding resources, what type of OS and how many processes are running?
HP, Compaq, Dell seem to load stuff up on thier systems and that can really overtax the resources they have available.

Other things, what type of connection and modem?
Does he warp when using vox, what type of soundcard and mic, is it USB?
Those are just a few I can think of at the moment.
Title: Warping problem
Post by: Getback on September 25, 2007, 08:08:46 AM
Make sure he has ran his Anti-virus, spyware etc programs. Then make sure the AV is off while flying and that all unecessary programs are killed.

That's all I know. Oh update the sound card drivers etc. That helped me after the new update.
Title: Warping problem
Post by: BBOB on September 26, 2007, 02:00:53 PM
I have always traced warping problems to SOUND Hardware. Onboard sound usually sucks and drags down the processor. Buying a quality sound card ( not the cheapies that use processor time like onboard) will help much.
Title: Warping problem
Post by: DoNKeY on September 26, 2007, 08:08:55 PM
Have him go to control panel, performance/maintenance, power options, and set it to home/office desktop, and NOT energy star.

Should fix it.
Title: Warping problem
Post by: bkwolf on September 27, 2007, 06:49:13 AM
Quote
Other things, what type of connection and modem?   Does he warp when using vox, what type of soundcard and mic, is it USB?  Those are just a few I can think of at the moment.

He's running duel core AMD with XP cable modem and warps with and without Vox or our Teamspeak running.
Im leaning towards a connex issue with his ISP, but in another mmog he has a great connex.Im kind of stumped at this point:huh
Title: Warping problem
Post by: lutrel on September 27, 2007, 03:52:40 PM
Quote
Originally posted by DoNKeY
Have him go to control panel, performance/maintenance, power options, and set it to home/office desktop, and NOT energy star.

Should fix it.


Donkey, you are the shizzznit buddy, that fixed him right up; his warping problem is fixed at last.  Thank you to all that replied trying to help.  
Title: Warping problem
Post by: Getback on September 27, 2007, 04:22:12 PM
Wtg Donkey, Now the guy will be shooting me down! LOL I will keep that one in mind for the future.
Title: Warping problem
Post by: DoNKeY on September 30, 2007, 02:33:06 PM
Where's my cookie? :aok
Title: Warping problem
Post by: REP0MAN on September 30, 2007, 05:49:16 PM
(http://www.goldengategarrison.com/albums-members/Super7/238195983_5f0a820a74_o.sized.jpg)
Title: Warping problem
Post by: USRanger on October 03, 2007, 04:01:20 PM
I knew as soon as you said a less-than-year-old HP what the problem was.  Donkey beat me to it!:D   The default power setting for newer HPs is Energy Star.  AH will NOT play with this setting.  I know, I was a victim for 5 months of horrible warping because of it.  Since then, you are the 11th person I've heard have the same problem.  I think it's a problem occurring often enough with players that some sort of sticky should be made for it.
Title: Warping problem
Post by: DoNKeY on October 21, 2007, 04:23:00 PM
Yeah, it should be made a sticky. I had the same problem too.