Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: kilz on October 21, 2007, 04:10:38 PM

Title: Internet
Post by: kilz on October 21, 2007, 04:10:38 PM
i Know it has nothing to do with the game but i am having problems with it. i went to this tech support site and they got no where so now i am coming to you nerds LOL to see if you can help me.

ok here it is.

when i open Internet Exlporer it takes for ever to load the home page.

i can no longer open my squad BBS but i can open my squad homepage.

i can no longer click on my yahoo mail icon nor my MySpace Mail Icon. when i do it just takes for ever and says cannot display this page. and goes into a list of directions about connection lost.

i can open my Squad BBS from my office computer so i know its not down.


any help would be greatful thank you in advance
Title: Internet
Post by: REP0MAN on October 21, 2007, 06:53:22 PM
(http://techfreep.com/images/firefoxlarge.jpg)

Firefox (http://www.mozilla.com/en-US/firefox/)
Title: Internet
Post by: kilz on October 22, 2007, 05:19:33 AM
i have tried firefox Oprea and a few others same problems
Title: Internet
Post by: blkmgc on October 22, 2007, 05:35:32 AM
Install and run Spybot Search and destroy , adaware 2007 , and AVG. If you have zone alarm(or any other software firewall) and a router with a firewall, uninstall ZA. It isnt  really doing anything that your router is already doing better.

Some system specs with some SW info would be helpfull when asking for help too. ;)
Title: Internet
Post by: kilz on October 22, 2007, 05:38:47 AM
Quote
Originally posted by blkmgc
Install and run Spybot Search and destroy , adaware 2007 , and AVG. If you have zone alarm(or any other software firewall) and a router with a firewall, uninstall ZA. It isnt  really doing anything that your router is already doing better.

Some system specs with some SW info would be helpfull when asking for help too. ;)



i have ran adware 2007 and when it runs it says somethings wrong with it. will try the others tho and i forgot how to run info on system
Title: Internet
Post by: kilz on October 22, 2007, 06:00:47 AM
ok so ran spybot and cleared what ever it found and OMG my internet homepage loads in 1second now i have not seen it do that in some time.


But i still cannot load my squad BBS page tho.

and i will post my system info when someone reads this and tells me how to get that info again. thanks for the help so far
Title: Internet
Post by: kilz on October 22, 2007, 06:12:10 AM
------------------
System Information
------------------
Time of this report: 9/4/2007, 07:22:31
       Machine name: JOE-664DCC52413
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
           Language: English (Regional Setting: English)
System Manufacturer: ASUSTek Computer Inc.
       System Model: K8N-E-Deluxe
               BIOS: BIOS Date: 07/01/05 16:27:35 Ver: 08.00.09
          Processor: AMD Athlon(tm) 64 Processor 3400+,  MMX,  3DNow, ~2.4GHz
             Memory: 1024MB RAM
          Page File: 431MB used, 2028MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: RADEON 9800 PRO
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor AGP (0x4E48)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_00021002&REV_00
   Display Memory: 128.0 MB
     Current Mode: 800 x 600 (32 bit) (75Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6706 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 6/26/2007 17:58:35, 269312 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 6/26/2007 17:58:17, 2303488 bytes
Device Identifier: {D7B71EE2-0D08-11CF-8069-0820A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x4E48
        SubSys ID: 0x00021002
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: SB Audigy 2 Audio [CC00]
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10011102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ctaud2k.sys
         Driver Version: 5.12.0001.0522 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/28/2004 19:01:00, 374000 bytes
            Other Files:
        Driver Provider: Creative
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 4000, 192000
Static/Strm HW Mix Bufs: 64, 62
 Static/Strm HW 3D Bufs: 64, 62
              HW Memory: 0
       Voice Management: Yes
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SB Audigy 2 Audio [CC00]
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ctaud2k.sys
         Driver Version: 5.12.0001.0522 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/28/2004 19:01:00, 374000 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF



found it let me know if this is not enough and i will post some more later
Title: Internet
Post by: blkmgc on October 22, 2007, 05:35:10 PM
You've got a fair amount of horse power, you just need to keep it cleaned out of adware / spyware ect. Stay away from pron and torrents, hehe
Title: Internet
Post by: kilz on October 22, 2007, 08:30:54 PM
lol funny i use my office computer for  that geezzz

any ideas to why i cant load one page. could it be a Trojan worm or something like that
Title: Internet
Post by: TequilaChaser on October 22, 2007, 08:33:24 PM
Quote
Originally posted by kilz
lol funny i use my office computer for  that geezzz

any ideas to why i cant load one page. could it be a Trojan worm or something like that



which Internet Explorer? IE6 or IE7?

lots of people using IE7 are finding some buggy issues.......
Title: Internet
Post by: kilz on October 22, 2007, 09:12:25 PM
i was IE7 but with the current problems with IE7 i went back to IE6
Title: Internet
Post by: TequilaChaser on October 22, 2007, 09:49:05 PM
Quote
Originally posted by kilz
i was IE7 but with the current problems with IE7 i went back to IE6


u may still have settings from IE7 overriding your IE6.......

have you gone in and reset IE6 to default settings and readjusted?
Title: Internet
Post by: kilz on October 23, 2007, 04:51:39 AM
you talking about opening Internet Explorer and going to Tools and then Internet Options and clicking Default?????
Title: Internet
Post by: kilz on October 23, 2007, 08:31:55 PM
no one has any ideas on this???? if not please say so, so i can take it to the shop and have it worked on
Title: Internet
Post by: Rabies_II on October 26, 2007, 05:51:11 PM
Hard to say, could be cached page, blocked cookie, one page is not likely anything nefarious. I would check to see with your new spylasernukeware that you are not blocking a cookie the BBS requires to load.
Title: Internet
Post by: McFarland on October 28, 2007, 01:33:05 PM
If you are using a firewall, make certain sure you are not blocking session cookies for that page.
Title: Internet
Post by: hyster on October 28, 2007, 03:19:27 PM
do the following.it dosent use a browser so will tell u if its a network issue.

start/run cmd
type ping www.squad BBS.com (www.squad BBS.com = url u carnt get to)

if u see results like the following then its ur pc.

Pinging www.squad BBS.com [159.153.235.27] with 32 bytes of data:

Reply from 159.153.235.27: bytes=32 time=120ms TTL=114
Reply from 159.153.235.27: bytes=32 time=373ms TTL=114
Reply from 159.153.235.27: bytes=32 time=128ms TTL=114
Reply from 159.153.235.27: bytes=32 time=143ms TTL=114

now if u get a result like below then its a internet problem which u can not do anything about unless u use a proxy server.

Pinging www.squad BBS.com [159.153.235.27] with 32 bytes of data:

request timed out.
request timed out.
request timed out.
request timed out.
Title: Internet
Post by: kilz on October 28, 2007, 05:52:14 PM
Quote
Originally posted by hyster

Pinging http://www.squad BBS.com [159.153.235.27] with 32 bytes of data:

request timed out.
request timed out.
request timed out.
request timed out.




so this is what i got. you said i am screwed unless i use a proxy what is a proxy and how is it going to help me
Title: Internet
Post by: hyster on October 29, 2007, 05:34:04 AM
i have a similer problem with a site i use in the usa and i have to use a proxy server to view the site.

basicly what this means is that i have to re-route my internet to australia then from there to the usa.

this works cuz u force ur connection to goto the proxy server 1st instead of directly to the web site u want.

there is another cmd tool that could tell u where the problem is. if its on ur isp's network then a phone call to them might be able to fix it.

start/run cmd

tracert http://www.squad BBS.com

u will see something like below.

1 16 ms 12 ms 14 ms ip68-98-148-1.dc.dc.cox.net [68.98.148.1]
  2 16 ms 13 ms 13 ms ip68-100-0-1.dc.dc.cox.net [68.100.0.1]
  3 20 ms 14 ms 14 ms ip68-100-0-137.dc.dc.cox.net [68.100.0.137]
  4 14 ms 10 ms 13 ms 68.1.1.4
  5 12 ms 23 ms 16 ms so-6-0-0.gar2.washington1.level3.net [67.29.170.1]
  6 18 ms 14 ms 14 ms ae-2-56.bbr2.washington1.level3.net [4.68.121.161]
  7 15 ms 20 ms 17 ms so-7-0-0.edge1.washington1.level3.net [209.244.11.14]
  8 15 ms 13 ms 13 ms cpr2-gigabitethernet2-2.virginiaequinix.savvis.net [208.173.52.73]
  9 21 ms 19 ms 21 ms dcr2-so-3-2-0.washington.savvis.net [206.24.238.217]
  10 88 ms 91 ms 91 ms dcr2-loopback.sanfranciscosfo.savvis.net [206.24.210.100]
  11 90 ms 86 ms 87 ms bhr1-pos-0-0.SantaClarasc8.savvis.net [208.172.156.198]
  12 88 ms 88 ms 87 ms bhr2-ge-2-0.SantaClarasc8.savvis.net [208.172.147.54]
  13 88 ms 89 ms 87 ms route-server.savvis.net [209.1.220.234]

if u get a request timed out in the 1st 3-5 lines then it might be ur isp.call them and explain what u have done.

to use a proxy server with IE:**
open IE
tools
internet options
connection (tab)
lan settings (tab)
put a tick in "use a proxy server for your lan"
i use the following server in australia
address = 165.228.128.11
port       = 80
keep ok'ing out of the options till u back in IE.
close the browser and open another then go to the page u cannot get to.

this should now work. the problems with proxy servers is that that can be VERY slow.

if this server dosent work try the below site.
http://www.proxy4free.com/page1.html
Title: Internet
Post by: kilz on October 29, 2007, 08:50:45 PM
C:\Documents and Settings\Joe>tracert http://guardianangel.freeforums.org/

Tracing route to http://guardianangel.freeforums.org/ [64.28.185.110]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    38 ms    35 ms     8 ms  73-252-223-66.gci.net [66.223.252.73]
  3     7 ms    39 ms    34 ms  2-251-223-66.gci.net [66.223.251.2]
  4    52 ms    40 ms    83 ms  InetSeaSDCDist-1.gci.net [209.165.129.65]
  5    41 ms   125 ms    41 ms  34-129-165-209.gci.net [209.165.129.34]
  6    41 ms    45 ms    53 ms  sea-peer-six.wvfiber.net [198.32.180.85]
  7    62 ms    59 ms    63 ms  sjc-t00.lan-sea-t00.wvfiber.net [63.223.0.253]
  8    84 ms    69 ms    70 ms  sfc-b1-00-ve24-ctr-atrivo.wvfiber.net [63.223.30
.130]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

so this is what i got. so i am guessing i need to call my ISP and chew some arse
Title: Internet
Post by: kilz on October 29, 2007, 09:13:51 PM
ISP provider said they dont know how to fix the problem should have known. will a computer store know how to fix it????
Title: Internet
Post by: gpwurzel on October 29, 2007, 09:18:43 PM
Not if its your isp, as it will be on their network.............not on your puter as such.....sorry, cant think of anything from here, your ISP are responsible for their network....they should be able to at least take a look etc


Wurzel
Title: Kilz
Post by: OrionV on October 29, 2007, 11:07:13 PM
my cable modem was 5 yrs old and last update CC no longer supported it.  the tcp protocol was not supported.  /else ck if ur firewall blocked program for some reason u may have to reinitialize it.
Title: Internet
Post by: hyster on October 30, 2007, 05:52:22 AM
looking at the resuts i dont think its ur isp but the network after them.
the 1st 4 entry's have 66.gci.net in them,this means the 4 hops are on the same network. that should be ur isp's network..

it appears to be wvfiber.net on the next 3 ops. goto http://wvfiber.net/ theres a contact form on there they might be able to help u.

a computer shop will not be able to help as its the internet thats the problem and NOT ur pc.

im 99% sure thats its a DNS (domain name server)problem. what this is, is a file on the server that tells the server where to send the info next. the file should be updated regulaly, if it didnt or it got damaged and some info lost then it dosent no where to send the info to.typiclay this only happens for a few hours before its corrected but sometimes it can takes weeks.

it will sort it self out before long!!!!!!

this leaves only with the option of using a proxy server. did u try the instuctions listed in my previous post? and did they work?
Title: Internet
Post by: kilz on October 30, 2007, 10:48:44 AM
i did and still nothing. takes for ever to load but when its done it still does same thing
Title: Internet
Post by: hyster on October 31, 2007, 05:53:51 AM
goto http://www.proxy4free.com/page1.html and pick randomly from the list. make sure u use the port listed with it as well. i find most dont work for me or are too slow but i usualy find one that will work if some what slow.
Title: Internet
Post by: kilz on October 31, 2007, 12:13:54 PM
will look thru these and get back to you