Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: kilz on October 21, 2007, 04:10:38 PM
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i Know it has nothing to do with the game but i am having problems with it. i went to this tech support site and they got no where so now i am coming to you nerds LOL to see if you can help me.
ok here it is.
when i open Internet Exlporer it takes for ever to load the home page.
i can no longer open my squad BBS but i can open my squad homepage.
i can no longer click on my yahoo mail icon nor my MySpace Mail Icon. when i do it just takes for ever and says cannot display this page. and goes into a list of directions about connection lost.
i can open my Squad BBS from my office computer so i know its not down.
any help would be greatful thank you in advance
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(http://techfreep.com/images/firefoxlarge.jpg)
Firefox (http://www.mozilla.com/en-US/firefox/)
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i have tried firefox Oprea and a few others same problems
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Install and run Spybot Search and destroy , adaware 2007 , and AVG. If you have zone alarm(or any other software firewall) and a router with a firewall, uninstall ZA. It isnt really doing anything that your router is already doing better.
Some system specs with some SW info would be helpfull when asking for help too. ;)
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Originally posted by blkmgc
Install and run Spybot Search and destroy , adaware 2007 , and AVG. If you have zone alarm(or any other software firewall) and a router with a firewall, uninstall ZA. It isnt really doing anything that your router is already doing better.
Some system specs with some SW info would be helpfull when asking for help too. ;)
i have ran adware 2007 and when it runs it says somethings wrong with it. will try the others tho and i forgot how to run info on system
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ok so ran spybot and cleared what ever it found and OMG my internet homepage loads in 1second now i have not seen it do that in some time.
But i still cannot load my squad BBS page tho.
and i will post my system info when someone reads this and tells me how to get that info again. thanks for the help so far
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System Information
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Time of this report: 9/4/2007, 07:22:31
Machine name: JOE-664DCC52413
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTek Computer Inc.
System Model: K8N-E-Deluxe
BIOS: BIOS Date: 07/01/05 16:27:35 Ver: 08.00.09
Processor: AMD Athlon(tm) 64 Processor 3400+, MMX, 3DNow, ~2.4GHz
Memory: 1024MB RAM
Page File: 431MB used, 2028MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
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Card name: RADEON 9800 PRO
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor AGP (0x4E48)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Mode: 800 x 600 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6706 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/26/2007 17:58:35, 269312 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 6/26/2007 17:58:17, 2303488 bytes
Device Identifier: {D7B71EE2-0D08-11CF-8069-0820A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4E48
SubSys ID: 0x00021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
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Description: SB Audigy 2 Audio [CC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10011102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0522 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/28/2004 19:01:00, 374000 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 192000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: SB Audigy 2 Audio [CC00]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0522 (English)
Driver Attributes: Final Retail
Date and Size: 4/28/2004 19:01:00, 374000 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
found it let me know if this is not enough and i will post some more later
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You've got a fair amount of horse power, you just need to keep it cleaned out of adware / spyware ect. Stay away from pron and torrents, hehe
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lol funny i use my office computer for that geezzz
any ideas to why i cant load one page. could it be a Trojan worm or something like that
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Originally posted by kilz
lol funny i use my office computer for that geezzz
any ideas to why i cant load one page. could it be a Trojan worm or something like that
which Internet Explorer? IE6 or IE7?
lots of people using IE7 are finding some buggy issues.......
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i was IE7 but with the current problems with IE7 i went back to IE6
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Originally posted by kilz
i was IE7 but with the current problems with IE7 i went back to IE6
u may still have settings from IE7 overriding your IE6.......
have you gone in and reset IE6 to default settings and readjusted?
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you talking about opening Internet Explorer and going to Tools and then Internet Options and clicking Default?????
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no one has any ideas on this???? if not please say so, so i can take it to the shop and have it worked on
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Hard to say, could be cached page, blocked cookie, one page is not likely anything nefarious. I would check to see with your new spylasernukeware that you are not blocking a cookie the BBS requires to load.
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If you are using a firewall, make certain sure you are not blocking session cookies for that page.
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do the following.it dosent use a browser so will tell u if its a network issue.
start/run cmd
type ping www.squad BBS.com (www.squad BBS.com = url u carnt get to)
if u see results like the following then its ur pc.
Pinging www.squad BBS.com [159.153.235.27] with 32 bytes of data:
Reply from 159.153.235.27: bytes=32 time=120ms TTL=114
Reply from 159.153.235.27: bytes=32 time=373ms TTL=114
Reply from 159.153.235.27: bytes=32 time=128ms TTL=114
Reply from 159.153.235.27: bytes=32 time=143ms TTL=114
now if u get a result like below then its a internet problem which u can not do anything about unless u use a proxy server.
Pinging www.squad BBS.com [159.153.235.27] with 32 bytes of data:
request timed out.
request timed out.
request timed out.
request timed out.
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Originally posted by hyster
Pinging http://www.squad BBS.com [159.153.235.27] with 32 bytes of data:
request timed out.
request timed out.
request timed out.
request timed out.
so this is what i got. you said i am screwed unless i use a proxy what is a proxy and how is it going to help me
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i have a similer problem with a site i use in the usa and i have to use a proxy server to view the site.
basicly what this means is that i have to re-route my internet to australia then from there to the usa.
this works cuz u force ur connection to goto the proxy server 1st instead of directly to the web site u want.
there is another cmd tool that could tell u where the problem is. if its on ur isp's network then a phone call to them might be able to fix it.
start/run cmd
tracert http://www.squad BBS.com
u will see something like below.
1 16 ms 12 ms 14 ms ip68-98-148-1.dc.dc.cox.net [68.98.148.1]
2 16 ms 13 ms 13 ms ip68-100-0-1.dc.dc.cox.net [68.100.0.1]
3 20 ms 14 ms 14 ms ip68-100-0-137.dc.dc.cox.net [68.100.0.137]
4 14 ms 10 ms 13 ms 68.1.1.4
5 12 ms 23 ms 16 ms so-6-0-0.gar2.washington1.level3.net [67.29.170.1]
6 18 ms 14 ms 14 ms ae-2-56.bbr2.washington1.level3.net [4.68.121.161]
7 15 ms 20 ms 17 ms so-7-0-0.edge1.washington1.level3.net [209.244.11.14]
8 15 ms 13 ms 13 ms cpr2-gigabitethernet2-2.virginiaequinix.savvis.net [208.173.52.73]
9 21 ms 19 ms 21 ms dcr2-so-3-2-0.washington.savvis.net [206.24.238.217]
10 88 ms 91 ms 91 ms dcr2-loopback.sanfranciscosfo.savvis.net [206.24.210.100]
11 90 ms 86 ms 87 ms bhr1-pos-0-0.SantaClarasc8.savvis.net [208.172.156.198]
12 88 ms 88 ms 87 ms bhr2-ge-2-0.SantaClarasc8.savvis.net [208.172.147.54]
13 88 ms 89 ms 87 ms route-server.savvis.net [209.1.220.234]
if u get a request timed out in the 1st 3-5 lines then it might be ur isp.call them and explain what u have done.
to use a proxy server with IE:**
open IE
tools
internet options
connection (tab)
lan settings (tab)
put a tick in "use a proxy server for your lan"
i use the following server in australia
address = 165.228.128.11
port = 80
keep ok'ing out of the options till u back in IE.
close the browser and open another then go to the page u cannot get to.
this should now work. the problems with proxy servers is that that can be VERY slow.
if this server dosent work try the below site.
http://www.proxy4free.com/page1.html
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C:\Documents and Settings\Joe>tracert http://guardianangel.freeforums.org/
Tracing route to http://guardianangel.freeforums.org/ [64.28.185.110]
over a maximum of 30 hops:
1 * * * Request timed out.
2 38 ms 35 ms 8 ms 73-252-223-66.gci.net [66.223.252.73]
3 7 ms 39 ms 34 ms 2-251-223-66.gci.net [66.223.251.2]
4 52 ms 40 ms 83 ms InetSeaSDCDist-1.gci.net [209.165.129.65]
5 41 ms 125 ms 41 ms 34-129-165-209.gci.net [209.165.129.34]
6 41 ms 45 ms 53 ms sea-peer-six.wvfiber.net [198.32.180.85]
7 62 ms 59 ms 63 ms sjc-t00.lan-sea-t00.wvfiber.net [63.223.0.253]
8 84 ms 69 ms 70 ms sfc-b1-00-ve24-ctr-atrivo.wvfiber.net [63.223.30
.130]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
so this is what i got. so i am guessing i need to call my ISP and chew some arse
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ISP provider said they dont know how to fix the problem should have known. will a computer store know how to fix it????
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Not if its your isp, as it will be on their network.............not on your puter as such.....sorry, cant think of anything from here, your ISP are responsible for their network....they should be able to at least take a look etc
Wurzel
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my cable modem was 5 yrs old and last update CC no longer supported it. the tcp protocol was not supported. /else ck if ur firewall blocked program for some reason u may have to reinitialize it.
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looking at the resuts i dont think its ur isp but the network after them.
the 1st 4 entry's have 66.gci.net in them,this means the 4 hops are on the same network. that should be ur isp's network..
it appears to be wvfiber.net on the next 3 ops. goto http://wvfiber.net/ theres a contact form on there they might be able to help u.
a computer shop will not be able to help as its the internet thats the problem and NOT ur pc.
im 99% sure thats its a DNS (domain name server)problem. what this is, is a file on the server that tells the server where to send the info next. the file should be updated regulaly, if it didnt or it got damaged and some info lost then it dosent no where to send the info to.typiclay this only happens for a few hours before its corrected but sometimes it can takes weeks.
it will sort it self out before long!!!!!!
this leaves only with the option of using a proxy server. did u try the instuctions listed in my previous post? and did they work?
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i did and still nothing. takes for ever to load but when its done it still does same thing
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goto http://www.proxy4free.com/page1.html and pick randomly from the list. make sure u use the port listed with it as well. i find most dont work for me or are too slow but i usualy find one that will work if some what slow.
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will look thru these and get back to you