Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: wipass on January 30, 2008, 12:15:20 PM

Title: White screen of death !
Post by: wipass on January 30, 2008, 12:15:20 PM

Hi, I was online this afternoon without any problems at all.

Called up the options menu, change resolution settings and moved the top slider to the left.

Then wham !  White screen with small parts of Aces High visible but only faintly.

I deleted the AH folder and did a fresh install, all to no avail.

Any ideas ?

Regards

Wipass

Title: White screen of death !
Post by: The Fugitive on January 30, 2008, 03:02:54 PM

delete the video.cfg file in the aces high folder. Restart the game and it should set your levels back to default

Title: White screen of death !
Post by: wipass on January 30, 2008, 04:06:26 PM

I can't find a video.cfg anywhere on my PC at all ?

Wipass

Title: White screen of death !
Post by: NHawk on January 30, 2008, 04:23:47 PM

It's video8.cfg in HTC/Aces High II/settings

Title: White screen of death !
Post by: kilz on January 30, 2008, 04:35:02 PM

goto my computer, local disk c, HTC, Aces High, Settings, and you will find that video file there:aok

Title: White screen of death !
Post by: Skuzzy on January 31, 2008, 05:53:30 AM

All the above is true, unless you are running Vista and did not install the game using the "Run as Administrator" option in the right-click menu and you are not the person who installed the operating system.

In which case, you would need to use the Windows search and find "video8.cfg", then remove it.  So intuitive,..ain't it?  :)

Title: White screen of death !
Post by: wipass on January 31, 2008, 09:57:53 AM

Running vista
Didn't right click on the menu
and didn't install the OS

Also the Windows search didn't  find it

So,

I re-installed in to a new directory and it worked.

Thanks gents

wipass

Title: White screen of death !
Post by: Skuzzy on January 31, 2008, 11:55:29 AM

Yep, if you did not install the operating system, you are not the administrator.  The OEM manufacturer is the admin for your computer.

In order for most software to work correctly, you will always need to use the "Run as Administrator" option for the installation.

Title: White screen of death !
Post by: swoopy on January 31, 2008, 02:10:54 PM

Quote

Originally posted by wipass
I can't find a video.cfg anywhere on my PC at all ?

Wipass

and you run a software business :D

ive had same problem, but i have a new one now when i click and arena it goes to the tower with clipboard up and then freezes my computer.
deleting the video.cfg works but im puzzled why its happening

Title: White screen of death !
Post by: Rondar on March 03, 2008, 12:22:51 AM

I just had this problem and used search to look for "White Screen".  My video file in the htc ah2 was called simply video8 with no cfg or any other labels even in the properties  list.  I deleted it and game came back on fine.  There was also a video7 right beside video8 but didnt do anything with that.

Title: White screen of death !
Post by: Skuzzy on March 03, 2008, 06:17:36 AM

Rondar, the file name is still "video8.cfg", you just are not seeing the extensions on the file names as you have them turned off in your installation of the operating system.