Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Bosco123 on March 09, 2008, 01:53:31 PM
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I have had a lot of issues with this and it drove me over the edge last night. I up an osti near an Grunt training factoryand start taking out buildings. I kill the buildings and I go to end flight and all of a sudden BOOM! my computer restarts. so it boots back up and I go and look to see if I got any perks out of this, and I got nothing.
I have tried just about everything:
1. getting rid of the sound pack
2. Turing my video setting all the way down to 250
3. Reinstalled ahtier file
Can anyone help me on this?
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Bosco is your computer shutting windows right down and restarting?
If this is happening your power supply may be failing.
any other symptoms?
RTR
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Right click My computer/Properties/Advanced/Startup and Recovery then click settings. Once there, un check automatically restart. That way, you should get a blue screen with a long code. Write that code down, then google it. That should give you a little more insight as to what may be the culprit.
Also, you might want to go to start/run type in dxdiag. Once there, click the save all information button save the text file to your desktop or wherever you prefer to save it. Then post it's contents here, or email it to support@hitechcreations.com a lot of people have had problems similar to yours and with a look at your dxdiag they may discover something wrong there.
Hope this helps.
P.S. I'm not 100% sure on this, so someone who may know for sure may correct me, but you can pick up a power supply tester for $10 bucks or so. The part I'm not sure on however, is if they only tell you if it *works or of it's dead.
*I don't know if they tell you if it's failing or not, thats where hopefully somebody can correct me.
One last thing, I don't know exactly how computer savvy you are; but if you built your computer or have at least put in more memory/video card etc. If you're not very savvy at all, I'm hesitant to ask you to do this. So, I'll throw a disclaimer that any damage
you may cause while having the side of the case off, is not in any way my fault. I'm giving this information on an as is basis.
Having that said, if you just look at your motherboard (the big thing that everything plugs into *Not trying to be insulting if you know this just covering all bases*) Take a look around and you will find quite a few cylinder shaped things, look at those and see if any of them are bulging or have leaked some yellowish colored substance out. If you happen to run into that, your motherboard will likely need to be replaced. If you have a manufactured computer, contact them if you have any kind of warranty or anything.
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Check the temperature of your video card after running AH and being near one of those factories or a good furball.
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Rt, as soon as I end flight it immedietly goes into a redstart.
Estes, my comp is already checked ask before restart, but it still does.
I sent this to Skuzzy w/ dxdiag and he told me that I needed to update my video card and that I was running off "Modem 0" sound card which he told me to get rid of, if I could.
Chalenge, this just dosen't happen in the troop factories, it happens anywere in a GV. If I get bombed it crashes.
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I figured out the problem, after thinking about it for 4 months. Ihad recivied a new Headset, Triton AXPC, headset. I notice that this whole problem had started happening when I was using this headset. I pluged in my old one and went to TT. I turned off the engine 10 times, ended flight 10 times and did not have a problem.
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Glad to hear you got it sorted out Bosco :)
cheers,
RTR
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Bosco, the problem probably isn't the headphones, but their drivers.
Are these USB headphones? If so, try downloading the correct drivers for them. I was having very similar problems and eventually figured out the drivers on the CD that came with my headphones were for another model of headphones the same company makes.
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I know a lot of people use USB headsets with no problems at all. But, I bought one once at the recommendation of a buddy of mine.
I had nothing but trouble with it, it really did not like my sound card being there. So I took it back and exchanged it for the "old style" types
I've always used. No problems with those.
Sorry to sort of hijack your thread, but it's on a similar note. I've read that people can have only vox running through their headphones and game sounds through speakers. How is this accomplished?
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Tigger your right I do use USB headset, but I bought them online. :(
Would it be, to any help, to try and plug it into another port?
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Did you disable the modem sound device yet?
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Did you disable the modem sound device yet?
no, how do you do that hub?
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I have Windows XP Pro- depending on your OS, this may vary. Right click the My Computer icon, select Properties, then click the Hardware Tab, then click the Device Manager button. Go down to Sound, Video, and Game controllers, click the little
[+]
to expand the list. Assuming you don't have a separate soundcard, and are only using the USB headphones, there shouldn't be very many items in that list, at least nothing that you should be able to confuse the modem with. Right click the Modem, select Disable. Restart, and try your USB phones then.
One more thing- the word is "Recruiting".
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Now I run into another problem hub, when I disable it, it disables the headphones completly.
Is that supposed to do that?
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The USB headphones or regular (minijack connection) headphones? The USB phones I am aware of, perform their own sound processing functions (what a soundcard does in a conventional headphone/speaker setup), and as such you shouldn't need a sound card, especially if your PC is using your modem for that.
Did you install drivers for the new headphones? Do you need to? Did you uninstall the drivers for the old headphones? Did you update your video drivers per Skuzzy's instructions? What other devices are listed in the Device Manager for Sound, Video, and Game Controllers?
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Ok to answer all of your questions:
They are regular headphones, I have no soundcard or anything like that, just running on what I have now.
I installed Drivers for the headphones
I did not update my Video drivers
and here are the other ones that are listed(Not including the USB Headset):
1. Audio Codecs
2. Legacy Audio Drivers
3. Legacy Video Capture Devices
4. Media Control Devices
5. Realtek HD Audio
6. Video Codecs
I'l update video drivers now and try it again, but other than that you tell me what wrong here.
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You realize the fact that you were trying to use USB headphones AND the modem audio simultaneously was probably the conflict?
As such, if you disable the modem, the regular (minijack) headphones won't work, but the USB headphones should. If you have no onboard audio, and no soundcard of any sort aside from the modem, you should use the USB headphones.
Quit screwing with it, disable the modem, plug the USB headphones back in, (since this is the problem you were asking for help in fixing), install drivers for them if needed, and see if the game still crashes.
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It looks like he does have some sort of on board audio. So the easiest way to fix this problem, is to go into your bios disable the onboard sound (including the modem thing hubs has mentioned) and then install the drivers for the USB headset if needed.
If you uninstall the audio from the device manager, it will just try to re-install itself once windows boots back up. So, in case you don't know to get into your bios (it's usually the Del key) press that right when your computer starts up (before windows starts to load) then look for a tab in the bios about integrated peripherals or something similar and you should find your onboard audio there.
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Ok, I finally figured out what you are saying hub, Disabled it, and it seems to be working.
Estes, make it a bit simpiler for me there, I don't know much about computers ;)
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Well its happening again, I have disabled the drivers for my minijacks, and it was working for a wile, but it has came back again.
Could there be anything else that I could do to solve this?
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Did you go into BiOS and make sure you've got onboard audio disabled?
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No, could you tell me how to do that?
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No, could you tell me how to do that?
Once you turn on your computer, before it starts to load windows; (on most machines anyway) you press the DEL key right when you first power it on. Then navigate through your BIOS until you find onboard peripherals, or something similar to that. Once you find the onboard audio, disable it from there. Be sure to exit and save your changes and your done.
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I tried it, and it didn't work.
Somehow I have seemed to screw that one up to.
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Ok, I figured that one out, Estes it was F1 not DEL.
The only problem I have with disabling the BIOS, is that this is a "universal" computer, and the other members of the family do not like to use headsets.
Would they go back to automatic, or would it disable it and I would have to enable it again?
EDIT: Still didn't work though :(
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Ok, I figured that one out, Estes it was F1 not DEL.
The only problem I have with disabling the BIOS, is that this is a "universal" computer, and the other members of the family do not like to use headsets.
Would they go back to automatic, or would it disable it and I would have to enable it again?
EDIT: Still didn't work though :(
if you turn it off in Bios then its off until you turn it back on.
and it was not F1 it was F2. the most common buttons used to get to Bios is F2 and Delete.
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well kilz mine is F1. My system went through a complete crash and ad to delete all of my files. When I went to re-install my USB headset, I did not install the drivers for it. I went on and I did what I usually do when I am in a GV and it has seemed to work so far.