Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Auto Pilot on March 20, 2008, 04:03:01 PM

Title: My Aces high doesn't lauch :(
Post by: Auto Pilot on March 20, 2008, 04:03:01 PM

Hey, my aces high doesn't launch it turns all white when it loads then it says sorry for the inconvenience we have to shut down or w/e!!   :frown:

Title: Re: My Aces high doesn't lauch :(
Post by: Skuzzy on March 20, 2008, 04:04:27 PM

I need to see the DXDIAG output.

Title: Re: My Aces high doesn't lauch :(
Post by: Auto Pilot on March 20, 2008, 04:05:52 PM

Whats that?

Title: Re: My Aces high doesn't lauch :(
Post by: Skuzzy on March 20, 2008, 04:07:58 PM

Start->Run->DXDIAG.  Save all information, then post the forst section about the computer and the second section about the video card, and third section about the sound card.

Or email me the entire file with a description of the problem.

Title: Re: My Aces high doesn't lauch :(
Post by: Auto Pilot on March 20, 2008, 04:10:46 PM

What type of information about the computer, display and sound?

Title: Re: My Aces high doesn't lauch :(
Post by: Skuzzy on March 20, 2008, 04:15:15 PM

It is all in the DXDIAG output.  That is the best way to get everything at one time.

Title: Re: My Aces high doesn't lauch :(
Post by: Auto Pilot on March 20, 2008, 04:27:22 PM

it only shows input

Title: Re: My Aces high doesn't lauch :(
Post by: Skuzzy on March 20, 2008, 04:33:42 PM

The file that it creates shows all the information about your computer that DirectX needs in order to run.

If you cannot parse it out, then just email the entire file to me with a description of the problem and I will be happy to look through it.