Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: bmwgs on April 18, 2008, 09:42:56 PM
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I have an unusual problem. For the last week or so between the hours of 7:00 and 9:00 PM, I get repeatedly discoed. I have Verizon DSL and have spoken to them several times, and they say the line tests come back ok. The line was even tested while I was on the phone with them and was discoed.
When I get discoed it is the dreaded UDP or whatever the letters are that say it is switching and then I'm booted. During the rest of the day everything runs great.
Any Ideas?
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get "Ping Plotter" install it and run a ping to the HTC servers (you can get the different addresses in the sticky at the top of the Technical Support thread) for a good 5-10 minutes after one of these boots. Most likely its an internet thing and there won't be much you can do about it, but post the results here and some of the techie type guys can maybe give you soon insite.
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Do you have an auto-updater or some other process (virus scan, etc.) scheduled to run during that time frame? If so the Internet share or additional resource useage might be causing this.
If you don't have anything scheduled, try running a virus and spyware scan. Maybe you're infected and the infection has schedled itself to try to communicate out.
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Do you have an auto-updater or some other process (virus scan, etc.) scheduled to run during that time frame? If so the Internet share or additional resource useage might be causing this.
If you don't have anything scheduled, try running a virus and spyware scan. Maybe you're infected and the infection has schedled itself to try to communicate out.
I have run the virus and spyware scan and everything is ok. My virus program is schedule to run in the mornings, and in the past my virus program hasn't caused any problems. Using AVG and spybot. I also have a registry cleaner and junk something or other cleaner, so I don't think the problem is there.
I do think the problem is internet, so if it continues, I'll run the ping plotter and see if someone can tell me something. I have no idea what all that stuff means.
Thanks for the suggestions.
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It could be a DHCP refresh occuring. They might be doing a release and renew on the IP address. At thaty time the game would disco. That it happens with some specific regularity suggests it could have something to do with DHCP.