Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: fullguy on July 21, 2008, 12:07:21 PM

Title: UNABLE TO PLAY
Post by: fullguy on July 21, 2008, 12:07:21 PM

I KILLED MY OLD COMPUTER AND HAD TO BUY A NEW ONE, THE PROBLEM IS I HAVE NOT GOT MY GAME ID OR PASSWORD AND ARE UNABLE TO PLAY ONLINE, I HAVE SENT THREE E-MAILS TO BOTH SUPPORT DEPT AND BILLING DEPT REQUESTING HELP SINCE THE 19th OF THIS MONTH AND NOT HAD ONE REPLY, I FIND THIS VERY FRUSTRAITING AS IM PAYING FOR SOMETHING THAT I CAN NOT USE, I HAVE BEEN A MEMBER SINCE JUNE 2004, AND YET NO ONE WILL AWNSER MY E-MAILS :furious

Title: Re: UNABLE TO PLAY
Post by: 007Rusty on July 21, 2008, 12:10:46 PM

  call them...

Title: Re: UNABLE TO PLAY
Post by: Skuzzy on July 21, 2008, 01:07:41 PM

The 19th was Saturday.  Our offices are closed over the weekend.  When you send an email on the weekends, it will be Monday before it gets answered.

Yes, I am still going through and answering emails form the weekend.

Title: Re: UNABLE TO PLAY
Post by: SectorNine50 on July 21, 2008, 02:39:19 PM

You mean the 19th? :P

Title: Re: UNABLE TO PLAY
Post by: Skuzzy on July 21, 2008, 04:33:03 PM

Uh, yep.  :)