Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: NEARY on July 25, 2008, 02:03:51 PM

Title: keep getting discoed
Post by: NEARY on July 25, 2008, 02:03:51 PM
 i keep getting discoed 5 or less minutes after i log in, i have qwest broadband, and i live in colorado springs, colorado. does it have something to do the mountains? or is qwest to blame? :cry :cry :cry :cry
Title: Re: keep getting discoed
Post by: NEARY on July 25, 2008, 02:19:49 PM
can someone please help me :cry
Title: Re: keep getting discoed
Post by: toadkill on July 25, 2008, 02:28:08 PM
Go to Cnet, and downloag the free program Ping Plotter. Use that to test your connection to the IPs listed in this post http://bbs.hitechcreations.com/smf/index.php/topic,68316.0.html (http://bbs.hitechcreations.com/smf/index.php/topic,68316.0.html) If your PL% is high then it is your ISP, and you can either get in contact with them to see what you can do. or you can get service from other ISPs.
Title: Re: keep getting discoed
Post by: NEARY on July 25, 2008, 02:39:39 PM
i did that and it is going everywhere, the ping is is moving a lot and when i was discoed it said destination unreachable, then started again
Title: Re: keep getting discoed
Post by: gpwurzel on July 25, 2008, 03:35:40 PM
Your losing connectivity to the server - hence being disco'd. Run your pingplot for a few min, and post the results on here - unless its the very last hop (unlikely or everyone would be disco'd at the same time), there is a problem on the net between you and the AH servers.

Wurzel
Title: Re: keep getting discoed
Post by: NEARY on July 25, 2008, 04:48:20 PM
Target Name: Nessoft Site by IP
         IP: 216.92.150.222
  Date/Time: 7/25/2008 3:47:54 PM to 7/25/2008 3:48:00 PM

 1    0 ms    1 ms    1 ms    1 ms    0 ms    1 ms    0 ms    1 ms    1 ms  N/A     [192.168.0.1]
 2   32 ms   33 ms   33 ms   32 ms   32 ms   31 ms   34 ms   33 ms   32 ms  N/A     clsp-dsl-gw16-208.clsp.qwest.net [67.42.184.208]
 3   32 ms   32 ms   33 ms   33 ms   33 ms   32 ms   33 ms   32 ms   33 ms  N/A     clsp-agw1.inet.qwest.net [67.42.184.109]
 4   33 ms   44 ms   32 ms   34 ms   32 ms   32 ms   31 ms   32 ms   33 ms  N/A     cls-core-01.inet.qwest.net [205.171.152.65]
 5   57 ms   57 ms   58 ms   56 ms   58 ms   59 ms   63 ms   56 ms   55 ms  N/A     dal-core-02.inet.qwest.net [67.14.2.61]
 6   59 ms   59 ms   58 ms   64 ms   58 ms   57 ms   58 ms   56 ms   56 ms  N/A     dap-brdr-02.inet.qwest.net [205.171.25.18]
 7   59 ms   64 ms   58 ms   58 ms   58 ms   57 ms   58 ms   61 ms   58 ms  N/A     [192.205.35.53]
 8   92 ms   94 ms   94 ms   92 ms   92 ms   91 ms   93 ms   91 ms   94 ms  N/A     tbr2.dlstx.ip.att.net [12.122.87.214]
 9   92 ms   92 ms   92 ms   92 ms   91 ms   91 ms   91 ms   92 ms   91 ms  N/A     cr2.dlstx.ip.att.net [12.122.18.197]
10   91 ms   92 ms   92 ms   92 ms   91 ms   92 ms   91 ms   92 ms   89 ms  N/A     cr1.attga.ip.att.net [12.122.28.173]
11   92 ms   91 ms   92 ms   91 ms   92 ms   90 ms   91 ms   91 ms  N/A     N/A     cr2.wswdc.ip.att.net [12.122.1.174]
12   91 ms   91 ms   91 ms   92 ms   92 ms   91 ms   92 ms   91 ms  N/A     N/A     tbr2.wswdc.ip.att.net [12.122.16.86]
13   92 ms   92 ms   93 ms   91 ms   91 ms   92 ms   91 ms   91 ms  N/A     N/A     gar1.ascva.ip.att.net [12.122.80.197]
14   89 ms   88 ms   88 ms   90 ms   87 ms   90 ms   89 ms   88 ms  N/A     N/A     [12.117.208.18]
15   *       *       *       *      N/A     N/A     N/A     N/A     N/A     N/A      [-]
16   87 ms   89 ms   90 ms   89 ms   90 ms   89 ms   90 ms   89 ms  N/A     N/A     nessoft.com [216.92.150.222]

Ping statistics for Nessoft Site by IP
Packets: Sent = 9, Received = 9, Lost = 0 (0.0%)
Round Trip Times: Minimum = 87ms, Maximum = 90ms, Average = 89ms

here it is
Title: Re: keep getting discoed
Post by: Bones on July 25, 2008, 04:57:21 PM
I beleive you would want to run a trace to the game server for it to mean anything here.  Try 206.16.60.38
Title: Re: keep getting discoed
Post by: NEARY on July 25, 2008, 08:08:33 PM
Target Name: N/A
         IP: 206.16.60.38
  Date/Time: 7/25/2008 7:07:53 PM to 7/25/2008 7:08:02 PM

 1    1 ms    0 ms    1 ms    0 ms    0 ms    1 ms    0 ms    1 ms    1 ms    0 ms  [192.168.0.1]
 2   27 ms   24 ms   25 ms   25 ms   24 ms   25 ms   25 ms   24 ms   25 ms   25 ms  clsp-dsl-gw16-208.clsp.qwest.net [67.42.184.208]
 3   23 ms   26 ms   24 ms   25 ms   24 ms   24 ms   25 ms   24 ms   24 ms   25 ms  clsp-agw1.inet.qwest.net [67.42.184.109]
 4   29 ms   25 ms   24 ms   24 ms   25 ms   24 ms   24 ms   25 ms   24 ms   25 ms  cls-core-01.inet.qwest.net [205.171.152.65]
 5   49 ms   51 ms   50 ms   57 ms   49 ms   50 ms   50 ms   51 ms   56 ms   49 ms  dal-core-01.inet.qwest.net [67.14.2.53]
 6   51 ms   57 ms   51 ms   99 ms   49 ms   51 ms   50 ms   49 ms   51 ms   50 ms  dap-brdr-02.inet.qwest.net [205.171.25.14]
 7   *       50 ms   51 ms   50 ms  192 ms   53 ms   50 ms   50 ms   51 ms   54 ms  [192.205.35.53]
 8   49 ms   52 ms   51 ms   53 ms   50 ms   50 ms   51 ms   52 ms   51 ms   53 ms  tbr2.dlstx.ip.att.net [12.122.87.214]
 9   50 ms   50 ms   50 ms   49 ms  104 ms   50 ms   49 ms   51 ms   50 ms   49 ms  br2.dlstx.ip.att.net [12.123.16.213]
10   52 ms   49 ms   50 ms   50 ms   51 ms   52 ms   51 ms   49 ms   50 ms   50 ms  mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255.78]
11   52 ms  316 ms   53 ms   52 ms   50 ms   53 ms   52 ms   51 ms   51 ms   52 ms  mdf1-bi8k-2-eth-2-2.dal1.attens.net [63.241.192.218]
12   52 ms   52 ms   49 ms   51 ms   50 ms   49 ms   50 ms   50 ms   49 ms   50 ms  [206.16.60.38]

Ping statistics for 206.16.60.38
Packets: Sent = 10, Received = 10, Lost = 0 (0.0%)
Round Trip Times: Minimum = 49ms, Maximum = 52ms, Average = 50ms

ok here it is
Title: Re: keep getting discoed
Post by: Skuzzy on July 26, 2008, 05:32:38 AM
Pretty much what I expected to see.  I say that as I have been getting a lot of complaints from many QWest customers.  All seem to have the same issue at the gateways for QWest.

The gateway is the connection QWest uses for Internet access.  Whne those gateways get overcrowded, packet loss and various other anomalies ensue.  That is what your trace is indicating.  You need to get this to QWest.  Just keep in mind, if the problem is one of being over saturated, there is really nothing thy can do in  the short term.

They may chose to weather it, or they may already be looking into upgrading thier gateway service bandwidth.  They would be the only ones qualified to answer the question.
Title: Re: keep getting discoed
Post by: NEARY on July 29, 2008, 10:38:15 PM
how do i get it to qwest? i know that sounds stupid but i really don't know :o
Title: Re: keep getting discoed
Post by: NEARY on July 31, 2008, 07:33:44 PM
can someone please help me :cry
Title: Re: keep getting discoed
Post by: NEARY on July 31, 2008, 10:51:12 PM
gaaaaghh NOT AGAINNNNN :furious :mad:
Title: Re: keep getting discoed
Post by: Skuzzy on August 01, 2008, 05:54:49 AM
Try support@qwest.net.  Just a guess.  I guess you could call them and ask who to send it to as well.
Title: Re: keep getting discoed
Post by: Thruster on August 01, 2008, 12:51:57 PM
I've been unable to hold a connection more than 30 sec's for a couple of days now. Now that I think about it disco's were getting more common for a while before that but not like this. I've clocked sessions between 22 and 45 seconds max since yesterday. I even completely uninstalled my AV to see if an update was the culprit. No joy. I've never seen net stats like I get now.

Ping Plotter output:

Target Name: N/A
         IP: 206.16.60.38
  Date/Time: 8/1/2008 1:40:03 PM

 1   22 ms   34 ms   22 ms   12 ms  [73.57.236.1]
 2   23 ms   27 ms   23 ms   24 ms  ge-7-45-ur01.area4.il.chicago.comcast.net [68.87.229.201]
 3   26 ms   32 ms   26 ms   27 ms  te-9-3-ar01.area4.il.chicago.comcast.net [68.87.230.93]
 4   19 ms   11 ms   12 ms   15 ms  pos-0-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.53]
 5   14 ms   14 ms   11 ms   12 ms  xe-9-2-0.edge1.Chicago2.Level3.net [4.71.248.25]
 6   15 ms   16 ms   17 ms   15 ms  ae-14-53.car4.Chicago1.Level3.net [4.68.101.72]
 7   14 ms   16 ms   16 ms   18 ms  [192.205.33.209]
 8   51 ms   45 ms   47 ms   52 ms  tbr2.cgcil.ip.att.net [12.123.6.26]
 9   54 ms   51 ms   47 ms   54 ms  cr1.cgcil.ip.att.net [12.122.17.193]
10   54 ms   49 ms   58 ms   51 ms  cr1.sl9mo.ip.att.net [12.122.30.86]
11   56 ms   53 ms   48 ms   43 ms  cr2.dlstx.ip.att.net [12.122.3.221]
12   43 ms   44 ms   43 ms   42 ms  tbr2.dlstx.ip.att.net [12.122.18.214]
13   46 ms   45 ms   45 ms   45 ms  br2.dlstx.ip.att.net [12.123.16.213]
14   61 ms   45 ms   44 ms   *      mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255.78]
15   44 ms   48 ms   48 ms   64 ms  mdf1-bi8k-2-eth-2-1.dal1.attens.net [63.241.192.198]
16   55 ms   49 ms   50 ms   52 ms  [206.16.60.38]

Ideas?
Title: Re: keep getting discoed
Post by: Skuzzy on August 01, 2008, 04:53:50 PM
Comcast is going tobe a hit and miss proposition until soemthing is done to stop them from using the network shaping system they use.  It causes discos to make room for other bandwidth.

Speculation, but it seems Comcast has a contract with a certain VoIP phone company to allow a certain amount of bandwidth to always be available so the phone service will work reliably.

That is just a guess.  Rumor has it the FCC is going to tell Comcast they cannot fool around with a customers connection.  Until that ruling comes down, or the class action suit in California comes to a head, Comcast users will have spotty times depending on the network load.
Title: Re: keep getting discoed
Post by: Thruster on August 01, 2008, 05:08:10 PM
but hasn't that been going on for a while. I've gone from kinda spotty to nothing overnight. Max login today has been under 1 minute.
Title: Re: keep getting discoed
Post by: Skuzzy on August 01, 2008, 05:11:45 PM
It is not a constant.  They only start shutting down connections to non-standard ports when the network starts getting crowded so they can have enough bandwidth available for the VoIP calls.

You may not be effected at all today, but then get hit hard tomorrow.

What they are doing insures unstable connections to the game.  There is no way around it yet.
Title: Re: keep getting discoed
Post by: NEARY on August 01, 2008, 05:20:26 PM
Try support@qwest.net.  Just a guess.  I guess you could call them and ask who to send it to as well.
it says that address doesn't exist :(
Title: Re: keep getting discoed
Post by: NEARY on August 02, 2008, 09:30:45 PM
i can't get verizon, but what can i do about the the loss of udp sessions :cry
Title: Re: keep getting discoed
Post by: Masherbrum on August 02, 2008, 10:20:39 PM
For chits and grins, here is mine.

Target Name: N/A
         IP: 206.16.60.38
  Date/Time: 8/2/2008 11:16:34 PM

 1   11 ms   11 ms   10 ms   11 ms   11 ms   10 ms   10 ms   10 ms   11 ms   11 ms  adsl-76-226-79-254.dsl.sfldmi.sbcglobal.net [76.226.79.254]
 2   10 ms   10 ms   10 ms   10 ms   10 ms   10 ms   10 ms   10 ms   10 ms   10 ms  [67.36.65.1]
 3   10 ms   10 ms   10 ms   10 ms   11 ms   10 ms   10 ms   10 ms   10 ms   10 ms  bb1-g10-0.sfldmi.sbcglobal.net [151.164.43.59]
 4   18 ms   17 ms   18 ms   18 ms   17 ms   17 ms   17 ms   17 ms   17 ms   17 ms  ex2-p9-0.eqchil.sbcglobal.net [151.164.42.141]
 5   18 ms   17 ms   18 ms   18 ms   18 ms   19 ms   18 ms   18 ms   17 ms   18 ms  gar8.cgcil.ip.att.net [12.122.79.85]
 6   48 ms   48 ms   48 ms   48 ms   48 ms   47 ms   48 ms   48 ms   48 ms   48 ms  tbr2.cgcil.ip.att.net [12.122.85.106]
 7   48 ms   48 ms   47 ms   48 ms   48 ms   48 ms   47 ms   48 ms   49 ms   48 ms  cr1.cgcil.ip.att.net [12.122.17.225]
 8   47 ms   47 ms   47 ms   46 ms   47 ms   47 ms   47 ms   47 ms   47 ms   48 ms  cr1.sl9mo.ip.att.net [12.122.30.86]
 9   47 ms   47 ms   47 ms   47 ms   47 ms   48 ms   47 ms   47 ms   48 ms   47 ms  cr2.dlstx.ip.att.net [12.122.3.221]
10   47 ms   49 ms   48 ms   47 ms   47 ms   47 ms   48 ms   47 ms   48 ms   49 ms  tbr2.dlstx.ip.att.net [12.122.18.230]
11   47 ms   48 ms   47 ms   47 ms   47 ms   47 ms   47 ms   47 ms   47 ms   46 ms  br2.dlstx.ip.att.net [12.123.16.213]
12   47 ms   49 ms   47 ms   47 ms   48 ms   48 ms   48 ms   47 ms   47 ms   47 ms  mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255.78]
13   47 ms   47 ms   48 ms   47 ms   47 ms   47 ms   47 ms   47 ms   47 ms   48 ms  mdf1-bi8k-2-eth-2-3.dal1.attens.net [63.241.192.222]
14   47 ms   47 ms   47 ms   47 ms   47 ms   47 ms   47 ms   47 ms   47 ms   47 ms  [206.16.60.38]


How is my connect?   I've yet to have a disco since about 3 weeks ago.   Just wondering if my AT&T DSL connection is good.   I refuse to pay $50 a month for RoadRunner.  I know too many folks who have it and wish they didn't have it. 
Title: Re: keep getting discoed
Post by: The Fugitive on August 03, 2008, 10:11:52 AM
While I'm no expert, that looks pretty good to me "K". The speed of your connection isn't that important ( though a tin can and string might really suck   :D ), it's the consistency. Even if your pinging at 100ms, as long as it stays steady and doesn't keep jumping all over the place you'll be good. I try to live by the "kiss" rule, Keep It Simple Stupid !  If your not having any trouble, don't change it. New isn't always better, if it works, don't screw it up by trying to fix what isn't broken.

NEARY, open the phone book to the yellow pages, and look for internet services. You'll find a number of people in your area that provide internet service. Make a list and check them out on line. See if there are complains listed.
Title: Re: keep getting discoed
Post by: Thruster on August 07, 2008, 04:47:42 AM
New twist. It seems that the connection problems only affect certain arenas. I haven't checked them all but I have gone back and forth between MA orange/blue and the DA. In the MA I'm not on long enough for the roster to completely populate (multiple attempts) but when I switch over to the DA I'm on for as long as I want to stay connected. When I switch back, same problem.

So this network shaping affects the connection to specific hosts?
Title: Re: keep getting discoed
Post by: Skuzzy on August 07, 2008, 10:52:45 AM
Not specific hosts.  It could be port related though.  It could also be the longer it takes to populate the game data, the worse the problem will be.  Hard to know exactly what Comcast is doing there as they will not tell anyone the entire story behind thier network scheme.

It could also be resource related.  The bigger arenas will require more resources of the computer.  If they cannot be made available quick enough you will lose your connection to the arena.

Do you have background skin downloads enabled?  Turn it off.  Try reducing the "Maximum Texture Size" to 128 and see what happens.  Turn off preloading of system textures.  These are all big resource users.
Title: Re: keep getting discoed
Post by: Thruster on August 07, 2008, 01:37:11 PM
Done.

The only change is now if I go to the hanger and try to select something, I get booted. I can log on and fly around/fight all I want.

I also see the file video8.cfg I believe. It was recommended to delete this file somewhere on these boards and it used to stop the spinning clipboard. Now it seems to load whenever I sign on.....?
Title: Re: keep getting discoed
Post by: AAolds on August 08, 2008, 11:13:17 AM
Ever Since my area got bought out by Comcast I've had the disco issue.   :(
Title: Re: keep getting discoed
Post by: Thruster on August 08, 2008, 11:59:10 AM
Been with Comcast since my 2 weeks. Never saw anything like this before.
Title: Re: keep getting discoed
Post by: Hawk55 on August 08, 2008, 07:00:17 PM
Ditto with Comcast problem.  Ready to go to DSL, as it sure as heck can't be worse and it's a 1/3 the price.
Title: Re: keep getting discoed
Post by: Skuzzy on August 09, 2008, 05:28:52 AM
Well, it looks like the FCC is going to force Comcast to stop altering connections over their service.  Not sure what impact that will have as Comcast claims they are doing it to help improve available bandwidth.

May depend on the existing contract with the VoIP company they have, which is possibly why this all started.
Title: Re: keep getting discoed
Post by: Hawk55 on August 09, 2008, 07:42:11 AM
I hope the FCC follows through Skuzzy...I've already filed a few detailed complaints with them about Comcast.  Not one disco from HTC in 2 years, now in the last 6 months it's been continuous.  It's amazing my monitor hasn't suffered from "fisticosus"!
Title: Re: keep getting discoed
Post by: drdeathx on August 10, 2008, 09:41:37 AM
AAOLDS was having same problem check this link to tune computer it fixed most of his problems

http://bbs.hitechcreations.com/smf/index.php/topic,241726.0.html



Title: Re: keep getting discoed
Post by: Thruster on August 12, 2008, 04:19:49 PM
Thanks Death, went thru those items long ago.

BUT I was still encountering disco's exclusively while attempting to choose things in the hangar of the DA (No joy at all with the MA) and just for kicks went into the TA and was able to select loadouts, planes, etc. When I went back to the DA I was able to navigate in the hangar!!!!! Now the DA and TA seem to be the only arenas where I'm welcome.

Just doesn't seem like an IP problem. If so I would think I would have a less HTC specific list of issues.
Title: Re: keep getting discoed
Post by: Thruster on August 13, 2008, 06:06:07 PM
Update, now the TA's getting buggy, can up and fly but not navigate the hangar. Uninstalled then reinstalled AH and I thought I'd have to input my password and ID. Nope, it was right there on the sign-in screen. Does HTC remember my address? I also don't understand how a sporadic connection affects my in game settings. Every time I log in the last plane I flew is in the hangar but the loadout's changed. Trying to correct it gets me booted unless I get REAl lucky.

Ideas?
Title: Re: keep getting discoed
Post by: Skuzzy on August 14, 2008, 06:05:05 AM
Rename the HTC folder, then install the game.  Hvae you been running the game while an anti-virus program ran?
Title: Re: keep getting discoed
Post by: Thruster on August 14, 2008, 07:20:26 AM
"Hvae you been running the game while an anti-virus program ran?"

Can't say it's never happened. I'm pretty good at killing apps/processes before login.

I'll give the rename a shot though. What happens when I want to uninstall the old folder? Just delete it?
Title: Re: keep getting discoed
Post by: Skuzzy on August 14, 2008, 08:16:22 AM
"Hvae you been running the game while an anti-virus program ran?"

Can't say it's never happened. I'm pretty good at killing apps/processes before login.

I'll give the rename a shot though. What happens when I want to uninstall the old folder? Just delete it?

Yes.  Uninstalling the game does not remove the folders and files the game creates after it has been installed.


Also, do not install any custom sounds!!!
Title: Re: keep getting discoed
Post by: Thruster on August 15, 2008, 12:27:46 PM
That seems to have done it. I got the spinning kneebord but deleted video8.cfg and I'm again able to navigate the other arenas. So far, so good. Love to know what the issue was.
Title: Re: keep getting discoed
Post by: Thruster on August 21, 2008, 02:36:21 PM
Well it didn't.

I did manage a few sorties in the MA but just as often got disco'd. Removed all AV, spyware etc. No real improvement. I've been able to actually navigate the hangar but not every time. Whenever I relog my texture settings change whether I delete video8.cfg or not.

Seems the only halfway decent connect I get is in the DA and that's gotten spotty. Oddly after some disco's my internet connect is completely shot requiring a reboot. Looks like something specific to Ah not Comcast. Otherwise I figure I would at least have some server end reliability.

Yesterday I changed a gun sight, never took. Today I log on and there it is. Not sure how network shaping affects AH settings but it's time to fix or forget.
Title: Re: keep getting discoed
Post by: Thruster on August 25, 2008, 11:40:45 PM
So........

I'm to assume we've come to an end of possible culprits? Nothing to be done?

Wow.
Title: Re: keep getting discoed
Post by: Denholm on August 26, 2008, 09:35:18 AM
At Neary:

Why don't you first try looking for contact details at your company's website?

http://www.qwest.com/
Title: Re: keep getting discoed
Post by: Skuzzy on August 26, 2008, 09:47:41 AM
So........

I'm to assume we've come to an end of possible culprits? Nothing to be done?

Wow.

Not enough information to make any guesses.  You said you had the spinning clipboard.  That is a clue that you either have a dual core AMD CPU or a dual core Intel laptop system.  If the AMD patches do jnot fix the spinning clipboard, which I will assume they did not, then you have to run the game in "Windows 98/ME" compatibility mode.

I only assumed you rad all the stickys about this problem.  The spinning flap on the clipboard is an old issue and there are fixes for it.  All of it is documented in the stickys in this forum.  Until you resolve that, there is nothing anyone can do.  If you chose not to fix it correctly, then you are stuck with what you have.

The spinning clipboard issue cannot be resolved with removing the "video8.cfg" file.  The spinning clipboard is a manifestation of many problems when trying to run the game multi-threaded on an AMD dual core CPU or on a dual core Intel laptop.  There is absolutely nothing we can do to fix those issues as they are hardware related problems.

Your problems are also compounded by Comcast and the way they are altering the packets on thier network.  There is nothing anyone can do to make that better.  Comcast's issues may stem from supplying VoIP service to a long distance Internet phone company.
Title: Re: keep getting discoed
Post by: Thruster on August 26, 2008, 10:59:22 AM
I should probably take this topic off the BBS and just put together an email. In 10 plus posts on this thread I only mentioned the clipboard once and only in the interest of providing a comprehensive report. I know your busy, but trust me that I've followed the sticky's to the letter. Everything from optimizer patches to service shutdowns to googling every process and service my machine runs to switching pci slots.

The spinning clipboard is the least of my worries. In previous contacts I've outlined the fixes, patches and other sundry hoops I've jumped through and it's like one of those dreams where I chase an objective as it continually evades my grasp.

Done the amd dual processor patch. Months ago after upgrading and running into the typical dual processor issues. Did the job. Only once recently did I get the clipboard issue and in reality I don't think it actually "spun" but kind of started to and stopped while the screen colors went dark as they would when the board used to spin. I used that reference as it looked like the same issue.

To recap:

The big problem is limited access. I can up and fly the DA fairly well. Not navigate the hangar. When I sit in the tower for any length of time I will disco about half the time. MA's are real spotty. I can sometimes fly a few sorties, but not navigate the hangar with maybe 1 exception out of myriad attempts. Mostly just disco before the map even populates. TA is hit or miss. Many times after a disco I need to reboot just to restore my internet connection.

My resolution settings continually revert to default (1024) irrespective of whether or not I delete video8 or not (been trying at 128 as you advised, no help BTW).

I have been stuck with the same plane for about a month now. Oddly some times the loadout will change to minimum fuel and no wing load (always fly with 1/2 and DT's).

Vox is usually very good when I'm in the air. Very little warping but it has occurred.

Running the game with no av installed, av disabled or av running yields no noticeable difference in performance. Firewalls are always disabled.

There are instances where the connection looks suspicious vis-a-vis the usual effects, lag, warping of my own as seen by others, etc. But very rarely.

I had thought I had a hardware issue but have done what I can to test my network card and modem. Nothing unusual there. I have also considered a software conflict but have no idea what to do about that. I haven't installed or updated anything during the time period that coincides with the onset of this problem.

This issue pretty much came about over a few days, not weeks. I wonder if there's a spyware/Trojan/registry/whatever issue. Run the scans and don't seem to have a problem. I have tried a few registry scans and have gotten wildly conflicting outputs so I don't know what to do there. I understand messing with my registry is a dicey proposition so I've left that alone. I keep my browser cache's clear, temp and temp internet files deleted. Have a modestly populated desktop with about 24-26 processes running.

BTW, I've sent a DxDiag in the past and since this is turning into more novel than post I'll send it only if you think it's a key. But FWIW I run a dual amd 2.6 athlon, 2 gb. ram with a Nvidea 7025 ramdac with 256 mb.'s. running XP home. Seems like enough computer to get me up and around per your posted system requirements. Prior to this machine I had a single chip Athlon with far fewer resources and for a while had no issues whatsoever.

Comcast is actually pushing their own telephone service very aggressively. I've been told it's "not VOIP" but that's the most info I can wring out or their support reps. Not sure what else it would be. I have this problem continually, at any time of day except the VERY early central times. At no time in the last few weeks have I been able to start and play without this/these problem(s).
Title: Re: keep getting discoed
Post by: Skuzzy on August 26, 2008, 11:08:14 AM
Ok, you are not getting it.

The spinning clipboard is a manifestation of many, many issues that also drag alone other problems with it.  Until that is resolved, nothing else means anything.  Reason being, once you resolve that issue, you also resolve many other issues without knowing it.

The AMD patches do not always fix the problem.  When they do not, and it sounds like it is still an issue with your system, you MUST (absolutely, without a doubt, do not bother doing anything else until....) set the game to eun in "Windows 98/ME" compatibility mode.  Until you do that, nothing else is going to get accomplished.  If your computer has Vista on it, then you have no choice but to run it in "Windows 98/ME" compatibility mode.

Now, if the game is not able to save its settings, then you have something that has marked the files as "read-only".  Norton is bad about this and you cannot disable Norton.  You have to actually remove it from your computer.  It can also be caused by any number of other applications, such as anti spyware/malware programs, or any other anti-virus program. Disabling them may not fix the problem as once they are marked read-only, you have to manually reset them.  This problem can also cause the game to crash to the desktop.  We update a lot of files while the game is running.

Bottomline is you have a number of external things effecting the game and until you resolve those issues, the game will never be stable.
Title: Re: keep getting discoed
Post by: Thruster on August 26, 2008, 11:50:49 AM
Skuzzy, I "get It". problem is I think You may be assuming the clipboard is the issue. I'm not so sure it was even the same thing.

To repeat/rephrase.

In only one of hundreds of attempts made to log on did I see what I referred to as the "Spinning Clipboard".

After my last reinstall IIRC the clipboard appeared with a "page" rotated at a 90 deg. angle to the main CB. The colors were darkened and it was frozen. The connection dropped and I went into my folder and deleted video8. That's the only time I've seen it since January and the sticky's got me through it then.

I do not run Norton. I run McAffee and Spybot S/D. But have just reinstalled after a couple of weeks without having any Av /Spyware on my system and it did not seem to have any appreciable effect.

These issues have occurred prior to my reinstall, with or without av running. I reinstalled the game with no av/spyware installed on the comp.

As I stated I run Xp, not vista. Never have.

I had run in computability mode upon my initial  upgrade months age and found the AMD dual processor patch gave me better FR's and more reliable play so I haven't revisited that fix. I've run this system since January with little problems (comparatively) until just recently.

But I will give this one more try.

So,

Unless there's a better idea I will:

-Uninstall av and spyware AGAIN
-Rename AH2
-run in computability mode
-ReInstall AH2
-Delete previous renamed ah2 folder
 

Title: Re: keep getting discoed
Post by: Amsoil21 on August 26, 2008, 12:30:43 PM
yer i keep getting discoed as soon as i get in, i think lots of ppl are having same problem
Title: Re: keep getting discoed
Post by: Skuzzy on August 26, 2008, 01:04:28 PM
No matter what you do Thruster, you have to fix the read only file situation.  Do not bother running the game until that is corrected.  Just rename the HTC folder and re-install, making sure no anti-cirus or anti-anything is running.  Do not install anything else.

Run the game from a fresh installation.  Do not copy anything files from the other installation.

Amsoil, it is not a wide spread problem.  On any given day of the week, ther Internet will have problems.  There is nothing anyone can do about it.  It happens.

People who run all these anti-this and anti-that programs tend to have more troubles than anyone else.  It is the nature of the beast.  And that is putting Vista aside.  Vista just adds more problems to the mix.
Title: Re: keep getting discoed
Post by: Thruster on August 26, 2008, 03:17:56 PM
Ok will do. (See  8-15-08 post)
Title: Re: keep getting discoed
Post by: NEARY on August 26, 2008, 06:28:21 PM
hmm i have the best offer qwest can offer but i am still getting discoed,i have the $36.99 thing and my connection is still bad :huh
Title: Re: keep getting discoed
Post by: Denholm on August 27, 2008, 02:05:51 PM
If AT&T is in the area go with them. No, I'm not saying they're exceptional. At least they don't overload their servers and you get a Direct Service Line. :aok
Title: Re: keep getting discoed
Post by: The Fugitive on August 27, 2008, 08:28:47 PM
hmm i have the best offer qwest can offer but i am still getting discoed,i have the $36.99 thing and my connection is still bad :huh

all that means is your paying more for less. Open a phone book and look up internet service providers (ISP) you might find a few in your area, then research them.
Title: Re: keep getting discoed
Post by: 4deck on August 27, 2008, 09:27:36 PM
 :furious   4th one, wtf, would like a spit 14 back. someone bendover, and ill cover their 6.  :angel:
Title: Re: keep getting discoed
Post by: j500ss on August 27, 2008, 09:49:19 PM
Same issue here, got the boot 3 times in 10 minutes  :furious, been great up till the last 2 days, have to see what happens tomorrow I guess
Title: Re: keep getting discoed
Post by: 007Rusty on August 27, 2008, 09:50:20 PM
alot of us getten the boot tonite  :furious
Title: Re: keep getting discoed
Post by: Dragon on August 27, 2008, 10:04:09 PM
Server or connection to it has pooped the bed again.  Or Skuzz tripped on the cord again.
Title: Re: keep getting discoed
Post by: haasehole on August 27, 2008, 10:05:33 PM
 rgr that rusty  :O  me and vart69 had the merriey go roung   :cry with disco and loss of udp session and then blue would be closed  :furious go to orange squadies still in blue  :noid  then get discoeddddd out of orange  :cry
got me wondering WTF  :t
Title: Re: keep getting discoed
Post by: The Fugitive on August 28, 2008, 06:07:14 AM
did anyone run ping plotter, or did you all just come in here and complain?  :devil

If you run pingplotter, and you have trouble in the first hop, its your computer/router and you might be able to fix it with a router/modem re-boot. If the trouble is farther down the line you could post that your loosing packets in the new orleans area, or the new york area. Then others, who checked theirs, could say, "ya minds dropping stuff in New York too" and you would all know its a problem with the servers in the newyork area.
Title: Re: keep getting discoed
Post by: Wing19 on August 28, 2008, 09:07:25 AM
I Live in Castle Rock, CO and was using Qwest for the first month and had nothing but problems. Customer support didnt care and would not do anything. They said there is nothing wrong because I do not have any connection problems. I switched to Comcast and haven't had any problems.

Long story short Qwest SUCKS!!!!!!!!!
Title: Re: keep getting discoed
Post by: Thruster on August 28, 2008, 09:37:58 AM
Ok, did the re-install.

Seems to be a bit worse but not like I can quantify the effect. I did get a sortie in the MA. One. Seem to be able to occasionally make choices in the hangars and if I up immediately after launching the DA I can fly with a degree of reliability. If I hang around too long it seems like I inevitably get disco'd. No other arenas work I may get off the ground but host drops connect within a minute or so. And I am never able to navigate out of any hangar or up from them.

No, it didn't improve.

What next?