Aces High Bulletin Board
		Help and Support Forums => Technical Support => Topic started by: Heretic on July 29, 2008, 12:37:47 PM
		
			
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				Folks,
 
 How do I completely uninstall DirectX  and then reinstall from a trusted site?     I'm having some serious issues trying to get the game to work.
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				Normally, you'd be screwed in trying to get rid of DirectX as MS doesn't add any sort of uninstall for it.  However, there are a few 3rd party programs that will allow you to uninstall it.  You can download one of them from Major Geeks (http://www.majorgeeks.com/download2935.html) and use it to uninstall DirectX.
 
 After you've uninstalled it, reboot your machine and when it boots back into windows, go Microsoft DirectX page (http://www.microsoft.com/directX) to download DirectX.  You may have to do a bit of navigating to get to the DirectX 9c runtime client.  A shorter way is if you have any recent boxed games which should have DirectX 9c on the install disks.  You can also install DirectX 9c that way as well.
 
 
 ack-ack
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				Why are you thinking DirectX would be the issue?
			
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				Skuzzy,
 Tried calling for you today but Carrie said you were busy.      I would have to explain this over the phone to you.   The game sometimes works and other times it doesn't.     If for some reason I have to re-start my computer or have a power failure I have one heck of a time trying to get into the game.   Its almost like something has not loaded at boot up and then I can't play the game at all.    I don't even get to the log in screen.    I'm about ready to uninstall the game and then reinstall it and see if that works
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				Does Direct 3D have anything to do with the game?       I am running  GeForce 8800GT extreme Gamers vid card.
			
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				Direct3D is the 3D graphics API for DirectX.
 
 If you will send me a DXDIAG output with a description of the problem, I might be able to find something there.
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				I'd be checking my power supply and temperature of my VC, MB, and CPU also.
			
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				directx can be a problem for me becuase it updates all the time and some of the older versions of stuff won't work becuase of that :mad:
			
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				directx can be a problem for me becuase it updates all the time and some of the older versions of stuff won't work becuase of that :mad:
 
 
 Something not quite right here... DX9.0c is the latest version and has been around for a long time and your system shouldn't be updating DX.  I assume that you are running XP instead of WISHTA.
 
 All the Best...
 Jay
 awDoc1
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				Hey fellas and thanks for responding.        Yes I am running Windows XP.              I reinstalled my vid card drivers off of my install disc and the game works.     Who knew?     
 
 I have no idea why reinstalling the vid card worked but it did.
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				Hey fellas and thanks for responding.        Yes I am running Windows XP.              I reinstalled my vid card drivers off of my install disc and the game works.     Who knew?     
 
 I have no idea why reinstalling the vid card worked but it did.
 
 
 Sometimes video drivers become corrupt and need to reinstall them.
 
 
 ack-ack
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				directx can be a problem for me becuase it updates all the time and some of the older versions of stuff won't work becuase of that :mad:
 
 
 DirectX does not update itself and is not the cause of your older game not running occasionaly.
 
 ack-ack
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				Ok Fellas I found out what the problem was.    I was running drivers from 1/9/2008 for my vid card.   Evidnetly they were corrupted somehow.    I uninstalled them and reinstalled drivers off of the Nvidia website and I can now log off and on the game at will with no issues.