Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Heretic on July 29, 2008, 12:37:47 PM

Title: DirectX
Post by: Heretic on July 29, 2008, 12:37:47 PM
Folks,

How do I completely uninstall DirectX  and then reinstall from a trusted site?     I'm having some serious issues trying to get the game to work.
Title: Re: DirectX
Post by: Ack-Ack on July 29, 2008, 12:51:42 PM
Normally, you'd be screwed in trying to get rid of DirectX as MS doesn't add any sort of uninstall for it.  However, there are a few 3rd party programs that will allow you to uninstall it.  You can download one of them from Major Geeks (http://www.majorgeeks.com/download2935.html) and use it to uninstall DirectX.

After you've uninstalled it, reboot your machine and when it boots back into windows, go Microsoft DirectX page (http://www.microsoft.com/directX) to download DirectX.  You may have to do a bit of navigating to get to the DirectX 9c runtime client.  A shorter way is if you have any recent boxed games which should have DirectX 9c on the install disks.  You can also install DirectX 9c that way as well.


ack-ack
Title: Re: DirectX
Post by: Skuzzy on July 29, 2008, 02:39:44 PM
Why are you thinking DirectX would be the issue?
Title: Re: DirectX
Post by: Heretic on July 29, 2008, 03:03:16 PM
Skuzzy,
Tried calling for you today but Carrie said you were busy.      I would have to explain this over the phone to you.   The game sometimes works and other times it doesn't.     If for some reason I have to re-start my computer or have a power failure I have one heck of a time trying to get into the game.   Its almost like something has not loaded at boot up and then I can't play the game at all.    I don't even get to the log in screen.    I'm about ready to uninstall the game and then reinstall it and see if that works
Title: Re: DirectX
Post by: Heretic on July 29, 2008, 03:10:30 PM
Does Direct 3D have anything to do with the game?       I am running  GeForce 8800GT extreme Gamers vid card.
Title: Re: DirectX
Post by: Skuzzy on July 29, 2008, 04:21:26 PM
Direct3D is the 3D graphics API for DirectX.

If you will send me a DXDIAG output with a description of the problem, I might be able to find something there.
Title: Re: DirectX
Post by: Getback on July 29, 2008, 05:28:07 PM
I'd be checking my power supply and temperature of my VC, MB, and CPU also.
Title: Re: DirectX
Post by: NEARY on July 29, 2008, 10:36:16 PM
directx can be a problem for me becuase it updates all the time and some of the older versions of stuff won't work becuase of that :mad:
Title: Re: DirectX
Post by: doc1kelley on July 30, 2008, 09:02:10 AM
directx can be a problem for me becuase it updates all the time and some of the older versions of stuff won't work becuase of that :mad:

Something not quite right here... DX9.0c is the latest version and has been around for a long time and your system shouldn't be updating DX.  I assume that you are running XP instead of WISHTA.

All the Best...
    Jay
 awDoc1
Title: Re: DirectX
Post by: Heretic on July 30, 2008, 09:44:58 AM
Hey fellas and thanks for responding.        Yes I am running Windows XP.              I reinstalled my vid card drivers off of my install disc and the game works.     Who knew?     

I have no idea why reinstalling the vid card worked but it did.
Title: Re: DirectX
Post by: Ack-Ack on July 30, 2008, 12:13:51 PM
Hey fellas and thanks for responding.        Yes I am running Windows XP.              I reinstalled my vid card drivers off of my install disc and the game works.     Who knew?     

I have no idea why reinstalling the vid card worked but it did.

Sometimes video drivers become corrupt and need to reinstall them.


ack-ack
Title: Re: DirectX
Post by: Ack-Ack on July 30, 2008, 12:14:48 PM
directx can be a problem for me becuase it updates all the time and some of the older versions of stuff won't work becuase of that :mad:

DirectX does not update itself and is not the cause of your older game not running occasionaly.

ack-ack
Title: Re: DirectX
Post by: Heretic on July 30, 2008, 01:39:51 PM
Ok Fellas I found out what the problem was.    I was running drivers from 1/9/2008 for my vid card.   Evidnetly they were corrupted somehow.    I uninstalled them and reinstalled drivers off of the Nvidia website and I can now log off and on the game at will with no issues.