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Help and Support Forums => Technical Support => Topic started by: Rich46yo on August 16, 2008, 11:36:08 AM

Title: Weird blue screen issue
Post by: Rich46yo on August 16, 2008, 11:36:08 AM
Skuzzy Ive played the game for over a year with no real problems. Heres the order of whats happening. The other night I shutdown and loaded some auto updates. Then I played for 2 or 3 days with no issues. Last night I got a blue screen when enterring a battle scene. I shutdown, restarted, flew a P-38 with no problems, and then got a screen freeze when I flew over a CV to bomb it. Now? Today? I was able to fly some sorties with no problems and then got blue again. When I ran Dxdiag the program froze and I got some kind of Direct Show message when I restarted it,that it couldnt be accessed, and had to do an end around of direct show to run DXdiag.

So I did. Heres the results, and thanks for any help.------------------
System Information
------------------
Time of this report: 8/16/2008, 11:19:35
       Machine name: RICK-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071023-1545)
           Language: English (Regional Setting: English)
System Manufacturer: powerspec5.0c
       System Model: psT450
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 CPU          4300  @ 1.80GHz (2 CPUs), ~1.8GHz
             Memory: 2046MB RAM
          Page File: 808MB used, 3506MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: /Silent
     DxDiag Version: 6.00.6000.16386 32bit Unicode
  DxDiag Previously: Crashed in DirectShow (stage 1)

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 7900 GS
     Manufacturer: NVIDIA
        Chip type: GeForce 7900 GS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0292&SUBSYS_C6243842&REV_A1
   Display Memory: 1016 MB
 Dedicated Memory: 248 MB
    Shared Memory: 767 MB
     Current Mode: 1280 x 1024 (32 bit) (75Hz)
          Monitor: Generic PnP Monitor
      Driver Name: nvd3dum.dll,nvwgf2um.dll
   Driver Version: 7.15.0011.7516 (English)
      DDI Version: 9Ex
Driver Attributes: Final Retail
 Driver Date/Size: 5/2/2008 22:46:00, 5685248 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B71E3E-41D2-11CF-AE46-2FE601C2CA35}
        Vendor ID: 0x10DE
        Device ID: 0x0292
        SubSys ID: 0xC6243842
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
 Deinterlace Caps:

 DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

        Card name: NVIDIA GeForce 7900 GS
     Manufacturer: NVIDIA
        Chip type: GeForce 7900 GS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0292&SUBSYS_C6243842&REV_A1
   Display Memory: 1016 MB
 Dedicated Memory: 248 MB
    Shared Memory: 767 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: nvd3dum.dll,nvwgf2um.dll
   Driver Version: 7.15.0011.7516 (English)
      DDI Version: 9Ex
Driver Attributes: Final Retail
 Driver Date/Size: 5/2/2008 22:46:00, 5685248 bytes
      WHQL Logo'd: Yes




Title: Re: Weird blue screen issue
Post by: Skuzzy on August 17, 2008, 06:25:33 AM
The DirectShow issue is with the NVidia drivers.  NVidia has had a terrible time getting thier Vista drivers stable.  That is where I would start.  Use a different version of the drivers.

Be very careful when you allow Vista to update.  It really is not safe to assume the updates will not cause problems.
Title: Re: Weird blue screen issue
Post by: Rich46yo on August 17, 2008, 10:58:55 AM
The DirectShow issue is with the NVidia drivers.  NVidia has had a terrible time getting thier Vista drivers stable.  That is where I would start.  Use a different version of the drivers.

Be very careful when you allow Vista to update.  It really is not safe to assume the updates will not cause problems.

Thanks Skuzz. I was already on it and updated both my DirectX and NVidia drivers. Afterwards flew 3/4s the night with no problems. Hopefully thats the end of it.
Title: Re: Weird blue screen issue
Post by: Rich46yo on August 17, 2008, 02:29:59 PM
Actually its getting worse. 4 crashes today alone. Any ideas Skuzzy? Thanks
Title: Re: Weird blue screen issue
Post by: gpwurzel on August 17, 2008, 03:45:48 PM
Try deleting your video8.cfg file Rich, maybe the updates mullered it.......(always the first thing I try now)

hth,

Wurzel
Title: Re: Weird blue screen issue
Post by: Rich46yo on August 18, 2008, 07:29:28 AM
Try deleting your video8.cfg file Rich, maybe the updates mullered it.......(always the first thing I try now)

hth,

Wurzel

Thanks Wurz. I'll try that if I have to.

First I tried the "1st rule of digitial video" when having issues with hardware. I uninstall the driver, pulled out/re-seated the video card, and then re-installed the driver. So far so good. It was strange for such a stable system to have those kinda crashes and many times all those cables attached to cards will screw up their connections.

Anyway it seems to have worked. We'll see.
Title: Re: Weird blue screen issue
Post by: Rich46yo on August 19, 2008, 05:55:25 PM
Its worse then ever today after a problem free day yesterday. I cant even play the game now. :cry Im iether getting a blue screen dump or a total program freeze. With this language following the blue screen crash.

Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.0.6000.2.0.0.768.3
  Locale ID:   1033

Additional information about the problem:
  BCCode:   d1
  BCP1:   00000001
  BCP2:   00000002
  BCP3:   00000000
  BCP4:   81BA4F05
  OS Version:   6_0_6000
  Service Pack:   0_0
  Product:   768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini081908-03.dmp
  C:\Users\Rick\AppData\Local\Temp\WER-114953-0.sysdata.xml
  C:\Users\Rick\AppData\Local\Temp\WER6826.tmp.version.txt

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Title: Re: Weird blue screen issue
Post by: Rich46yo on August 23, 2008, 07:28:59 PM
Well the end to this poetic drama is I put my old Radeon el cheapo that came with the puter in. It was rock solid, so I went out and bought a Radeon 4850. So far its been rock solid. Im done with NVidea. Maybe it was the drivers but I think the card itself fried out after only 8 mos.

Sometimes you just have to cut your losses and just replace the componant.
Title: Re: Weird blue screen issue
Post by: Chalenge on August 24, 2008, 01:15:15 AM
Biggest issues ever for Vista are NVidia and Creative drivers in my experience and that is echoed in several forums on the net.
Title: Re: Weird blue screen issue
Post by: kilz on August 28, 2008, 03:14:19 PM
Well the end to this poetic drama is I put my old Radeon el cheapo that came with the puter in. It was rock solid, so I went out and bought a Radeon 4850. So far its been rock solid. Im done with NVidea. Maybe it was the drivers but I think the card itself fried out after only 8 mos.

Sometimes you just have to cut your losses and just replace the componant.

rich dont lose faith in NVIDIA. they have the better video cards out on the market right now. however no video card likes to work to well with VISTA. VISTA is what was screwing up your video card. however if you think the video card was trash after 8 months you can always send it to NVIDIA for a test and if it was fried i believe they can send you a new one. I am running the game off the NVIDIA 8800 ultra and it does GREAT.

hard lesson learned here never just download new updates always take the time to read them first. then ok them one by one. Salute