Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: FireDragon on September 17, 2008, 05:06:11 PM

Title: WideScreen
Post by: FireDragon on September 17, 2008, 05:06:11 PM
I have dell 30 inch widescreen... Screen freezes when it goes back to the P51 screen-shot....   Task manager says "not responding" .................Ill just leave it on what it was before the patch......But can someone tell me what the  custom box is for.,..mabye that applys to mine. You can set it from 90 up to 145 .... Not sure how I would know.....

thanks<S>
Title: Re: WideScreen
Post by: Skuzzy on September 17, 2008, 05:07:43 PM
What brand/model video card?  What all did you change?
Title: Re: WideScreen
Post by: FireDragon on September 17, 2008, 05:16:51 PM
Nivida 8800 gts  ........The only thing I changed is i check the widescreen box under video setting options every thing else is the same....

I obviusly downloaded the patch AND the Hi tex resolution pack and installed......

Skuzzy thanks I know your busy.... I can wait if I need to <S>
Title: Re: WideScreen
Post by: FireDragon on September 17, 2008, 05:31:43 PM
New info....... IF I     Alt-Clt- Del   Then just start the game every thing works fine.....   So i went back in and check the video settings .......... Widescreen is still checked.... So that all looks good... I hit cancel and it goes back to "Not responding"   


So the Game works so I'm good ... as i basicly have a work-around....Ill just stay out of the video setting

thanks again

<S>
Title: Re: WideScreen
Post by: Getback on September 17, 2008, 09:06:32 PM
Was this a new vc? If so you may have a driver conflict. Also, did you intall the drivers for the monitor?
Title: Re: WideScreen
Post by: HomeBoy on September 17, 2008, 11:16:30 PM
Mine does something very similar.

The screen goes black and hangs.  I have to use the WIN key to get control then kill off AH.  The good news though is it keeps the "widescreen" setting so I just kick off AH again.  No harm, no foul.
Title: Re: WideScreen
Post by: dkff49 on September 18, 2008, 01:06:34 AM
Mine does something very similar.

The screen goes black and hangs.  I have to use the WIN key to get control then kill off AH.  The good news though is it keeps the "widescreen" setting so I just kick off AH again.  No harm, no foul.

same with me
Title: Re: WideScreen
Post by: yanksfan on September 18, 2008, 05:49:41 AM
mine is the same if i go into video settings it will go to a black screen and freeze after hitting ok, have to go to desktop end AH, then i can get into AH fine, but it was doing this b4 the patch also. but the game works without issues.
Title: Re: WideScreen
Post by: Skuzzy on September 18, 2008, 11:40:25 AM
You guys that are experiencing this phenomenon.  I need more details.  Does it happen when you start the game fresh or when after you have been playing a while and try to change the wide screen mode?

In all cases, I need the video card make and model. and the version of the video card driver your computer is running.  You can get the driver version number from the video control panel under the adapter tab.
Title: Re: WideScreen
Post by: Ack-Ack on September 18, 2008, 12:59:35 PM
I'm experiencing the same thing though without the blackscreen. 


1.  Click on AH to start client
2.  Click on Video settings
4.  Click on 'OK'

Result:  Game will freeze for 5 minutes.  However, after about 5 minutes the game will respond and I'm able to enter into the arenas.  Or I can Ctrl+Alt+Del and close down AH and restart it, entering the arena selection without troubles.

It's repeatable 100% of the time.

ATI 512meg HD3850 AGP
Catalyst 8.9 drivers

ack-ack
Title: Re: WideScreen
Post by: dkff49 on September 18, 2008, 01:50:00 PM
I'm experiencing the same thing though without the blackscreen. 


1.  Click on AH to start client
2.  Click on Video settings
4.  Click on 'OK'

Result:  Game will freeze for 5 minutes.  However, after about 5 minutes the game will respond and I'm able to enter into the arenas.  Or I can Ctrl+Alt+Del and close down AH and restart it, entering the arena selection without troubles.

It's repeatable 100% of the time.

ATI 512meg HD3850 AGP
Catalyst 8.9 drivers

ack-ack

same as ack ack only I ahve not waited 5 minutes to see if it clears up (man of little patience)

video card and drivers

geforce 8600M GT
7.15.11.7431
Title: Re: WideScreen
Post by: Skuzzy on September 18, 2008, 02:25:08 PM
Are any of you running with any preload options checked?  If so, which ones?
Title: Re: WideScreen
Post by: dkff49 on September 18, 2008, 02:52:46 PM
not preloading anything

additional note is it does the same thing whether you click ok or cancel if it is in widescreen mode. I also for some reason am having trouble getting it to come up in offline when in widescreen, but online works good in widescreen.

weird
Title: Re: WideScreen
Post by: Skuzzy on September 18, 2008, 03:10:08 PM
Are you sure you are not zoomed when offline?  Makes no sense as to how the game would go widescreen online but not offline.  The game uses the same config file for both.

Do I understand you correctly that you get the long delay after exiting the "Video Settings", but you do not have either of the preload options checked?  What type of delay?  30 to 40 seconds could be considered normal.
Title: Re: WideScreen
Post by: dkff49 on September 18, 2008, 03:15:59 PM
Are you sure you are not zoomed when offline?  Makes no sense as to how the game would go widescreen online but not offline.  The game uses the same config file for both.

Do I understand you correctly that you get the long delay after exiting the "Video Settings", but you do not have either of the preload options checked?  What type of delay?  30 to 40 seconds could be considered normal.

it doesn't even get done caching before AH shuts down with error meesage. no I am not zoomed in not sure why either, but I do know that it works fine when not in widescreen.

the delay is in minutes, to tell the truth I have not let it go until it finally resets itself because it is so long. I have let it go 2-3 minutes with no response and usually need to pull up task manager to even get pointer back on screen to shut AH down when exiting the "video settings" and it is only when exiting while setting is on widescreen. standard works fine.

this is on my laptop since my desktop is a standard screen. I use the laptop when at work. since I am talking about my laptop it will take longer to do most everything in game. This laptop always played offline flawlessly though and gave me fits online, weird thing here though is online now seems to play fine. will do more extensive testing of online later though (when at work)
Title: Re: WideScreen
Post by: RATTFINK on September 18, 2008, 03:16:31 PM
You are making Skuzz skuzzafused.

Show us what you are talking about.  Take a digital camera and snap a few.
Title: Re: WideScreen
Post by: Kermit de frog on September 18, 2008, 03:25:33 PM
I had to wait ~40 seconds for AH to respond again after going into the video settings and selecting "widescreen".

It appeared as if the game had frozen, but with patience, it turned out fine.

I preload all skins and have a Nvidia 7950GT video card.
Title: Re: WideScreen
Post by: RATTFINK on September 18, 2008, 03:33:21 PM
Skuzz, I think they are having the

"She can't take any more captain" problem.

(http://lancemannion.typepad.com/photos/uncategorized/scotty_02.jpg)

Title: Re: WideScreen
Post by: dkff49 on September 18, 2008, 03:48:12 PM
It for some reason now plays offline again but still when changing from wide to standard or vise versa it locks up. I let it set for over 3 minutes switching it both ways and still did not return to start up screen. It does look like it is trying to change the settings much like it does when you change it from 256 to 512 (i have not tested this change to see if it does the same or not).

Not sure what is different this time though that allowed the offline to work but it is now and I changed nothing and even restarted the game several times before I gave up. The only way to get game to work after changing the settings is to close out the game from either desktop or task manager. then when restarting the game you get the start up screen and can select online or offline and the setting at that time is what was selected when in "video settings".
Title: Re: WideScreen
Post by: FireDragon on September 18, 2008, 05:19:43 PM
OK  AFTER FURTHER TESTING


   If I wait long enough it comes out of the "big freeze" on its own...... If I go into Task Manager before it comes back on its own  I get the   AH  " not responding"   So  I have NO problems really just need more pataince and DO NOT CHECK TASK MANAGER... JUST Wait and let it come out on its own.....

<S>
Title: Re: WideScreen
Post by: Ack-Ack on September 18, 2008, 05:24:18 PM
Are any of you running with any preload options checked?  If so, which ones?

I have them all checked. 

To add on my previous post, this also happens if you click on 'Cancel' in the Video Settings window. 


ack-ack
Title: Re: WideScreen
Post by: A8TOOL on September 19, 2008, 03:04:08 AM
Ati 9800 pro 128mb, plug play monitor ( samsung 19 in) 9.0 c

While online and doing fine for a couple of hours the screen went black. Thought I lost vid card. I could still hear game and transmit. Someone said it was a known prob and thought I would have to hit the reset button. Pressed tab alt and back to windows went fine.

Restored Aces and everything was fine till I logged off but expecting it to happen again w/o warning.

I preload textures and run 1152 x 864

Tray tool enabled

Refresh rate ...75 i think  could be lower  60
Title: Re: WideScreen
Post by: The Fugitive on September 19, 2008, 06:44:02 AM
which driver are you running for your video card? The 9800 needs an old driver CAT 4.12 I think, anything newer and you get colors that turn black all over the place.
Title: Re: WideScreen
Post by: A8TOOL on September 19, 2008, 10:37:24 AM
Thanks for asking and bringing that up Fugitive. I am using the 4.12

If I was to Participate in trying to solve the problem, what other information would I need to submit Skuzzy?

For me this has only happened once and I do like being able to use my wide screen in game, Thanks HTC. Unfortunately, if it continues to happen or get worse I think the only fix will be to disable it's support, which would be a shame considering so much time and effort was put into it for us.
Title: Re: WideScreen
Post by: Ramon on September 19, 2008, 06:27:28 PM
Mine is doing the same or similar thing.  The screen goes white and will not respond.  I have to exit to desktop and close it down.  It does not do it the same everytime.  If I restart my computer it will come up and work fine.  This problem seemed to start after downloading the updated hires pack.  Prior to that everything was OK.  I downloaded the new version of AHII and ran the game for an hour or two prior to noticing there was an update to the hires pack.  I ran the hires update and the problem started immediately.  I have a Nvidia Geforce 8800 GT driver version 6.14.11.6906.  Hope this does not knock out FSO tonight.  Good luck Skuzzy...we are counting on you brother.
Title: Re: WideScreen
Post by: DAVENRINO on September 22, 2008, 04:04:11 PM
Works great for me @ 1980x1020.  I have HiRez, textures preload to sys memory and 90deg vertical.

Thanks HTC.
Title: Re: WideScreen
Post by: Skuzzy on September 22, 2008, 04:14:33 PM
I just wonder if the old 4.12 Catalyst drivers have good support for non-standard aspect ratios.  They are a bit older drivers.
Title: Re: WideScreen
Post by: Sincraft on September 22, 2008, 09:00:46 PM
Same problem here.  Exactly.
8800gts 512 (g92 core)
Running the latest nvidia drivers
Title: Re: WideScreen
Post by: A8TOOL on September 24, 2008, 11:07:04 AM
It only happened one more times since my last post and it seemed to be a connection problem......Maybe.
I say this because at the moment it happened someone was trying to talk and he repeated himself like 10 times or more then the screen went black. had to hit windows button and back again to fix.

I've been messing around with the different resolutions in the custom area where you can ??? well I'm not exactly sure what that does. 75 is to close 90 looks like the normal non wide screen view. I 'm set on 98  I think right now. It's a little farther out than the normal view i once had.

Can anyone explain how wide screen support works ...or give a link?

i have a 19 in flat by samsung ...920BW to be exact
Title: Re: WideScreen
Post by: Skuzzy on September 24, 2008, 02:02:25 PM
It is pretty simple actually.

The various screen settings (standard, normal, widescreen....) just manipulate the field of view.  They have nothing to do with resolution.

The proper way to set it up for a wide screen monitor is to first set the resolution to the native resolution the LCD monitor supports, then check the "Widescreen" option, which changes the field of view so it matches a monitor with a 16:10 aspect ratio, which is what most widescreen computer LCD monitors are.
Title: Re: WideScreen
Post by: flatiron1 on September 27, 2008, 07:00:39 AM
when I set things to my native resolution 1440/900 the cockpit looks slightly squashed. gages are oval instead of round. 1280/1024 seems best for my monitor. Why is that?
Title: Re: WideScreen
Post by: Skuzzy on September 28, 2008, 06:08:53 AM
If you use the native resolution on a wide aspect ration monitor, you also need to set the field of view to "Widescreen" in order to make the game look normal.
Title: Re: WideScreen
Post by: flatiron1 on September 28, 2008, 08:11:23 AM
should have mentioned that that is with the wide screen option checked.
Title: Re: WideScreen
Post by: Skuzzy on September 28, 2008, 08:52:23 AM
1440x900 is 16:10 aspect ration.  The "Widescreen" option is set to provide a 16:10 aspect ratio.

The gauges should look fine.

If you leave the resolution at 1280x1024 and then check the "Widescreen" option the guages would be elongated/stretched in the horizontal plane.
Title: Re: WideScreen
Post by: flatiron1 on September 28, 2008, 11:08:43 AM
well I was going to try to take some screenshots of the differences but the weirdest thing happens. the screenshots basically come out the same. dials are round in both setups. the horizontal fov is the same and there is a small difference in the vertical fov. anyhow I am satisfied with the setting I have. basically in a6m5b the horizontal field of view extends to the root of the cannon/wing and vertically it extends to to right above the 3rd hoop in the canopy.