Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: sunfan1121 on October 08, 2008, 04:43:49 AM

Title: Won't let me play
Post by: sunfan1121 on October 08, 2008, 04:43:49 AM
When i go to open AH, a window pops up saying AcesHigh.exe has stopped working. It pops up as soon as I click on AH without any delay. The same thing happens when i try to open AHfilm and the skin viewer.  Any help would be appreciated.
Title: Re: Won't let me play
Post by: The Fugitive on October 08, 2008, 06:32:58 AM
I don't believe it, IT WORKED !!!!  CYA !





























 :D
Sounds like a corrupt file to me. Did you change something on your computer? I'd try downloading it again and do a fresh install.
Title: Re: Won't let me play
Post by: sunfan1121 on October 08, 2008, 06:57:55 AM
Just reinstalled AH, and got rid of my AH folder. Still the same problem. I didn't change anything with my comp., I have no clue why this is happening.
Title: Re: Won't let me play
Post by: Max on October 08, 2008, 07:29:44 AM
Are you running any anti-spyware/ firewalls  programs when you try to launch AH?
Title: Re: Won't let me play
Post by: sunfan1121 on October 08, 2008, 07:35:09 AM
nope. All turned off.
Title: Re: Won't let me play
Post by: Denholm on October 08, 2008, 09:11:03 AM
DxDiag would be helpful.
Title: Re: Won't let me play
Post by: sunfan1121 on October 08, 2008, 10:13:40 AM
System Information
------------------
Time of this report: 10/8/2008, 02:33:00
       Machine name: OWNER-PC
   Operating System: Windows Vista™ Home Basic (6.0, Build 6000) (6000.vista_gdr.071023-1545)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: T5082
               BIOS: Default System BIOS
          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs), ~3.0GHz
             Memory: 1532MB RAM
          Page File: 672MB used, 2629MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6000.16386 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 8600 GTS
     Manufacturer: NVIDIA
        Chip type: GeForce 8600 GTS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0400&SUBSYS_82411043&REV_A1
   Display Memory: 751 MB
Dedicated Memory: 241 MB
    Shared Memory: 510 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: nvd3dum.dll,nvwgf2um.dll
   Driver Version: 7.15.0011.6222 (English)
      DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/5/2007 22:15:00, 4788224 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B71E3E-4740-11CF-DC72-4BA200C2CA35}
        Vendor ID: 0x10DE
        Device ID: 0x0400
        SubSys ID: 0x82411043
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel:
Deinterlace Caps: n/a
     DDraw Status: Not Available
       D3D Status: Not Available
       AGP Status: Not Available

-------------
Sound Devices
-------------
            Description: Realtek HD Audio 2nd output (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_8086D601&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5322 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/8/2006 20:09:24, 1647976 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_8086D601&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5322 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/8/2006 20:09:24, 1647976 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: FrontMic (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5322 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/8/2006 20:09:24, 1647976 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line in at rear panel (Blue) (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5322 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/8/2006 20:09:24, 1647976 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: CD Audio (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5322 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/8/2006 20:09:24, 1647976 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Mic in at rear panel (Pink) (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5322 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/8/2006 20:09:24, 1647976 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: AudioCapIn (ASUSTeK Virtual Capture Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: {0.0.1.00000000}.{feeddd2d-b778-4cee-aa6b-4d4959b5d8a4}
         Driver Version:  ()
      Driver Attributes: Final Retail
          Date and Size: , 0 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: CH PRO PEDALS USB
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x068E, 0x00F2
        FF Driver: n/a

      Device Name: CH FIGHTERSTICK USB
         Attached: 1
    Controller ID: 0x2
Vendor/Product ID: 0x068E, 0x00F3
        FF Driver: n/a

      Device Name: Saitek X52 Flight Control System
         Attached: 1
    Controller ID: 0x1
Vendor/Product ID: 0x06A3, 0x075C
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4375
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 11/15/2007 03:40:19, 192000 bytes
| Driver: usbd.sys, 11/15/2007 03:40:22, 5888 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x068E, 0x00F2
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_03
| | Service: HidUsb
| | OEMData: 01 00 00 10 00 00 00 00
| | Driver: hidusb.sys, 11/2/2006 01:55:01, 12288 bytes
| | Driver: hidclass.sys, 11/2/2006 01:55:01, 38912 bytes
| | Driver: hidparse.sys, 11/2/2006 01:55:00, 25472 bytes
| |
| +-+ HID-compliant game controller
| | | Vendor/Product ID: 0x068E, 0x00F2
| | | Matching Device ID: hid_device_system_game
| | | OEMData: 01 00 00 10 00 00 00 00
| |
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x068E, 0x00F3
| | Location: Port_#0003.Hub_#0002
| | Matching Device ID: usb\class_03
| | Service: HidUsb
| | OEMData: 03 00 00 10 13 00 00 00
| | Driver: hidusb.sys, 11/2/2006 01:55:01, 12288 bytes
| | Driver: hidclass.sys, 11/2/2006 01:55:01, 38912 bytes
| | Driver: hidparse.sys, 11/2/2006 01:55:00, 25472 bytes
| |
| +-+ HID-compliant game controller
| | | Vendor/Product ID: 0x068E, 0x00F3
| | | Matching Device ID: hid_device_system_game
| | | OEMData: 03 00 00 10 13 00 00 00

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 2/16/2008 09:47:24, 54784 bytes
| Driver: kbdclass.sys, 2/16/2008 09:47:24, 35384 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 2/16/2008 09:47:24, 54784 bytes
| Driver: mouclass.sys, 2/16/2008 09:47:25, 34360 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/2/2006 02:50:28, 50792 bytes
| Driver: sermouse.sys, 2/16/2008 09:47:25, 19968 bytes
| Driver: mouclass.sys, 2/16/2008 09:47:25, 34360 bytes

Title: Re: Won't let me play
Post by: sunfan1121 on October 08, 2008, 10:20:30 AM
Name: NVIDIA GeForce 8600 GTS
Device ID: PCI\VEN_10DE&DEV_0400&SUBSYS_82411043&REV_A1\4&316598E1&0&0010

  Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A34&SUBSYS_5A331002&REV_00\3&21436425&0&10
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6000.16386 (English), 11/2/2006 02:50:57, 140392 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5A33&SUBSYS_D6018086&REV_01\3&21436425&0&00
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_437B&SUBSYS_D6018086&REV_01\3&21436425&0&A2
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6000.16386 (English), 7/11/2007 03:11:59, 53760 bytes
Title: anyone?
Post by: sunfan1121 on October 08, 2008, 03:38:20 PM
anyone?
Title: Re: Won't let me play
Post by: Denholm on October 08, 2008, 04:48:14 PM
Have you checked to make sure AH is running in compatibility mode?
Title: Re: Won't let me play
Post by: sunfan1121 on October 08, 2008, 04:53:55 PM
Have you checked to make sure AH is running in compatibility mode?
yup I've ran it in every mode from win.95 to windows server 03, and not in compatibility mode. no difference.
Title: Re: Won't let me play
Post by: kilz on October 08, 2008, 05:31:06 PM
sunfan by removing AH and reinstalling did you go this route.

open my computer and open program files then ahII and remove all the files from there then go back and remove the next ah file. then goto control panel and remove it from there and then reinstall?

if not then you did not do a complet uninstall of Aces High
Title: Re: Won't let me play
Post by: sunfan1121 on October 08, 2008, 10:32:59 PM
sunfan by removing AH and reinstalling did you go this route.

open my computer and open program files then ahII and remove all the files from there then go back and remove the next ah file. then goto control panel and remove it from there and then reinstall?

if not then you did not do a complet uninstall of Aces High
Yup thats exactly what i did. Removed everything from my HTC folder, deleated it, then uninstalled the game.
Title: Re: Won't let me play
Post by: kilz on October 09, 2008, 02:03:55 AM
you also might want to check your video drivers sometimes its not always a good thing to use the most updated ones. i know with my older computer i have to run a driver thats been out dated for 1 year now.

your computer will automaticly update these so its not a matter if you did the update or not. find out what video card you have then goto their website and look for updated drivers and check it with your current diver.

if you are running an older driver then try updating it, if you are running the current driver then try the driver before it.

also are you running windows XP or VISTA
Title: Re: Won't let me play
Post by: sunfan1121 on October 09, 2008, 08:41:38 AM
Yep new video drivers are what fixed it. :D Thanks kils  :rock  :salute