Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: ink on October 13, 2008, 09:18:23 PM

Title: HELPPPPPPPPPPP
Post by: ink on October 13, 2008, 09:18:23 PM
allright heres the scoop, i brought a very  good friend into AH, he has been playing for awhile now but is always squeaking about his screen pauses, so we have been working on his system.

his vidio card has a gig of ram,
he has 4 gig of memory(i know xp only excepts 3.5),
 
he got it down so when he is playing AH, only 11 proseses are running, still saying screen pauses, so i go over today, sure enough screen pausing when there are no other nme or friendly cons around ,  i dont get it my system i have around 15 proseses running and i only get screen pauses if its a huge furball, even then they are not enough to complain about.


heres what is wierd, when i look at my task manager,it bumbs back and forth from 0% to 2%, heck right now its staying at 0%, with 28 processes,

his even with the 11 processes, it jumps regularly from 0% to 7% to 13%


someone have any clue? i have none, we have done everything we both can think of.

 he is ready to quit, and that would suk,

anyone smarter than us out there, a helping hand we need.
Title: Re: HELPPPPPPPPPPP
Post by: ImADot on October 13, 2008, 10:14:51 PM
Do you have a sound card, or are you using on-board sound chips?  Are you using enhanced soundpack files, or default sounds?

HiFi sounds and on-board sound chips will drag your performance way down, and could cause low frame rates and screen pauses.
Title: Re: HELPPPPPPPPPPP
Post by: Chalenge on October 14, 2008, 12:18:16 AM
Looking at the way his cpu usage is jumping does sound like onboard sound or a sound card that uses a lot of cpu.
Title: Re: HELPPPPPPPPPPP
Post by: ink on October 14, 2008, 01:38:32 AM
sound card,not sure about the sound pack.
Title: Re: HELPPPPPPPPPPP
Post by: Chalenge on October 14, 2008, 02:30:47 AM
Ink I am sure Skuzzy will ask for a dxdiag report so you might arange to get that posted.
Title: Re: HELPPPPPPPPPPP
Post by: Skuzzy on October 14, 2008, 06:17:39 AM
That type of CPU usage is usually spyware/malware/virus activity, but can also be caused by network related activity.

Typically, spyware/malware/virus do not show up in the task manager.  They hide behind the rundll32 process or, possibly, the svchost process.
Title: Re: HELPPPPPPPPPPP
Post by: ink on October 14, 2008, 02:10:19 PM
thax guys and Skuzzy, i think he e-mailed you his dxdiag?
Title: Re: HELPPPPPPPPPPP
Post by: bsdaddict on October 14, 2008, 05:01:47 PM
That type of CPU usage is usually spyware/malware/virus activity, but can also be caused by network related activity.

Typically, spyware/malware/virus do not show up in the task manager.  They hide behind the rundll32 process or, possibly, the svchost process.

that' be my guess..  The first thing I do with any friends who ask me to look at their computers is make sure AVG, Spybot S&D and Ad-Aware are installed and automagically updating, then run full scans.  (I also install zone alarm, but no scan req'd...)  It's pretty painless if you set things up to be able to log into his computer from home useing remote desktop, VNC, logmein or something similar, then you can run the scans at your leisure or before you hit the sack.  FWIW, I use logmein.com's free offering to access my clients computers, highly recommended...

If it's a real bad infection you might have to use a tool such as Hijackthis and submit it's log to one of support boards that will examine it for you...