Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Void56 on October 26, 2008, 04:55:38 AM
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Ok so i wanted to change my credit card info and it asks for a password and user name. i type those in and it say s i have an invalid password. from there i clicked resend password and i got the e-mail telling me wat it was. it was the same thing i typed in so i dont know what is going on. im typing in the right password but it says that its wrong... a little feedbak plz (srry 4 da shortning of wrds lol).
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I would try phoning HTC's help line, if it is shutting you out over the password. Can you log into the Aces High II with no problem?? :noid :uhoh
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ok so i have the locked account prob because my master card went all phooey so now i want to use my visa but cant enter the card info because of my password problem
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Just something dumb, but something like this happened to me awhile ago. I began having issues with all of the passwords to all of my internet accounts.
As it turned out I had a letter on my key board that was intermittently failling to work. when typing normally, like when writing a message or letter ect, I would see that the letter was missing and just type it in without thinking about it. but when typing out a password I couldn't see it was missing so all of my accounts were refusing to let me in.
just out of a simple check and see mentality, try a different keyboard. if everything works then you probably have your answer.
If it doesn't, well I did warn you at the beginning "Just something dumb" :D
Good luck
FLOTSOM
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Are AH2 passwords case sensitive? Just a thought.
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When an account is locked you cannot access it to change any of the information. Drop an email to billing@hitechcreations.com and Carrie will be happy to get this resolved.
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Quit trying to pay with grandma's card!She may have an AH acct too ya know! :rofl