Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: awrabbit on January 07, 2009, 08:40:39 PM
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I tried to fly a different plane off line and it crashed to the desk top. (tried this with several planes )
Then tried to recreate it online and it does the same thing.
I can fly the plane I normally fly and all is fine.
The follow in are the errors that System information reported.
Anyone have any ideas on what this could be and how to correct it ?
please see below.
Thanks in advance.
Rabbit
1/7/2009 6:51 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x000109f9.

1/7/2009 6:52 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module msvcrt.dll, version 7.0.2600.5512, fault address 0x00031165.

1/7/2009 6:52 PM Application Error Fault bucket 822985732.

1/7/2009 6:55 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module msvcrt.dll, version 7.0.2600.5512, fault address 0x00031165.

1/7/2009 6:56 PM Application Error Fault bucket 822985732.

1/7/2009 7:19 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module msvcrt.dll, version 7.0.2600.5512, fault address 0x00031165.

1/7/2009 7:20 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x000109f9.

1/7/2009 7:21 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x000109f9.

1/7/2009 7:24 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x000109f9.

1/7/2009 7:29 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module msvcrt.dll, version 7.0.2600.5512, fault address 0x00031165.

1/7/2009 8:43 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module msvcrt.dll, version 7.0.2600.5512, fault address 0x00031165.

1/7/2009 9:20 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module msvcrt.dll, version 7.0.2600.5512, fault address 0x00031165.

1/7/2009 9:29 PM Application Error Faulting application aceshigh.exe, version 0.0.0.0, faulting module msvcrt.dll, version 7.0.2600.5512, fault address 0x00031165.

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try uninstalling the game and reinstalling it :pray
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I'm no expert on this. Sounds like the cache didn't build correctly or that it went corrupt. Try moving your cache folder (located in: C:\Program Files\HTC\Aces High II\ ) to some other location, such as your desktop. Now launch AH. This should rebuild the cache. If it does, please don't try to do anything else while the cache re-generates. It might cause the same problem.
If you still encounter the problem after the cache rebuilds, try what was previously suggested. Uninstall AH (then erase the HTC folder located in: C:\Program Files\ ) and reinstall the game. If that STILL doesn't fix the problem, give us a DxDiag report and we'll try to figure out what's happening.
Here's to getting it fixed! :aok
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Here is the DX report.
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System Information
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Time of this report: 1/11/2009, 21:39:54
Machine name: ESTES
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: MXG071
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz (2 CPUs)
Memory: 3070MB RAM
Page File: 392MB used, 4562MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------
DxDiag Notes
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DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8700M GT
Manufacturer: NVIDIA
Chip type: GeForce 8700M GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0409&SUBSYS_019B1028&REV_A1
Display Memory: 512.0 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.5661 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/5/2007 20:42:54, 5741312 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 11/5/2007 20:42:54, 6846880 bytes
Device Identifier: {D7B71E3E-4749-11CF-8565-902100C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0409
SubSys ID: 0x019B1028
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.
-------------
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Assuming you have tried physically removing the game from the computer, re-installing it, allowing the cache to rebuild without interruption and are not running the high resolution texture patch, try contacting Dell about a driver update for the video card.
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Uninstalled and re-installed all is well... was just weird that I could fly some aircraft and not others.
thanks.
Rabbit