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Help and Support Forums => Technical Support => Topic started by: MaSonZ on January 07, 2009, 09:46:48 PM

Title: vox out for me, fine for others
Post by: MaSonZ on January 07, 2009, 09:46:48 PM
was playing this morening  and my vox was fine. loged off for a while to do some other things, log ack on and i didnt have vox all night. I didnt lose Vox privs, I tried .resetv, i tried relogging, checked to see if it was muted on my cpu, it isnt. cant figure it out. any ideas?
Title: Re: vox out for me, fine for others
Post by: texasmom on January 07, 2009, 09:52:46 PM
Same thing happened to me the other day.

Also, my husband was beside me on his computer & also logged into AH on his acct.

We're both knights, but were at bases across the map from one another.  My range vox was being transmitted over his computer (his range vox wasn't transmitting at all).  So, even though my vox was out, it worked out okay as long as I stayed at that one base where that particular range transmission was bleeding out of his computer. =)

We both logged for the evening & next day it was fine.

*edit* I think what may have happened to cause that:  he was previously within the same range as me ~ therefore would have received the same range transmissions.  Once he left that base & went across the map, the vox from his previous base (which I was still at) was maintained as the current range for him instead of updating to his new location.
Title: Re: vox out for me, fine for others
Post by: MaSonZ on January 07, 2009, 09:59:32 PM
ill see if by some miracle its fine tomorrow...
Title: Re: vox out for me, fine for others
Post by: Denholm on January 08, 2009, 10:22:02 AM
Have you tried restarting the computer? You mentioned you logged off, but that could just mean stand-by. Sometimes an issue such as this resolves itself in time and sometimes it's resolved with a simple restart of the computer.

Let us know how it turns out.
Title: Re: vox out for me, fine for others
Post by: MaSonZ on January 08, 2009, 02:21:23 PM
tried resetting the machine after i got home today, and still nuthin. :cry maybe one of the Windows Vista people may know...or skuzzy could try and shine a little light down from his all mighty throne
Title: Re: vox out for me, fine for others
Post by: Denholm on January 09, 2009, 08:40:00 AM
Did you install anything new in the past few days / weeks when this issue first appeared?
Title: Re: vox out for me, fine for others
Post by: MaSonZ on January 11, 2009, 08:48:13 PM
Did you install anything new in the past few days / weeks when this issue first appeared?
nope. will work fine for half an hour on a random day, then not work for however long, rinse and repeat...

havnt had vox for last 2 days, pissin me off, may go and buy a new mic see if that works.
Title: Re: vox out for me, fine for others
Post by: texasmom on January 11, 2009, 09:35:34 PM
Is it your voice transmissions for other people to hear that don't work? Or is hearing the others speak that's not working for you?
Title: Re: vox out for me, fine for others
Post by: Denholm on January 12, 2009, 09:54:58 AM
This sounds more similar to something blocking your transmissions. For instance your ISP is dropping particular UDP packets used for VOX or you have a software/hardware firewall blocking the ports being used for the transmission. If you have any firewalls (Windows Firewall included) please disable them when heading in-game. It would also be useful if you do this to anti-virus machines. Not only will this allow the game to run faster, it might fix your problem.

No, I'd have to say there's not much to worry about when disabling your AV and firewall unless you're browsing the web while flying or you're running a bittorrent client while flying.
Title: Re: vox out for me, fine for others
Post by: texasmom on January 12, 2009, 11:55:38 AM
sometimes also the mic itself has a mute button.
Title: Re: vox out for me, fine for others
Post by: MaSonZ on January 12, 2009, 12:19:50 PM
Mom, my mic doesnt have a mute button so it can't be that. back to your first Question Mom, I can hear everyone, but my vox isnt transmitting. ive tested it on myself, nothing.

Denholm, Im not computer savvy, specially on Vista. Someone is going to have shine some light down as to how to check those things you mentioned.
Title: Re: vox out for me, fine for others
Post by: Denholm on January 12, 2009, 12:26:53 PM
Well, I have no idea as to if Vista has Windows Firewall included, however I assume it does. If it does have Windows Firewall, you most definitely can find it in the, "Control Panel." However, I don't know enough about Vista to tell you for certain how to get there. Most likely you search for it from the start menu.

Have you installed any anti-spyware, anti-virus, or Internet Security utilities when you got your Vista computer? If so, stopping or disabling their monitoring abilities before heading in-game will free up the processor some more and possibly stop the blockage of voice-transmissions. Typically these applications can be found in your Task Tray (bottom right when looking at the desktop) and double-clicking one of their icons brings up a menu with options to temporarily disable protection.
Title: Re: vox out for me, fine for others
Post by: MaSonZ on January 12, 2009, 12:58:32 PM
i have norton installed, but disable it everytime i load game.
Title: Re: vox out for me, fine for others
Post by: Denholm on January 12, 2009, 03:32:33 PM
Any chance you have their Firewall as well? I just worked on someone's computer who had the Norton Internet Security Suite. Whenever he attempted to access a SSL secured site Norton would terminate the connection resulting in a, "Page cannot load" error.
Title: Re: vox out for me, fine for others
Post by: MaSonZ on January 12, 2009, 05:53:33 PM
i don't have their firewall. I;m burnt out of options.
Title: Re: vox out for me, fine for others
Post by: Denholm on January 13, 2009, 11:57:24 AM
Look at the Add/Remove Programs list. If you don't mind, could you post the list of programs listed here? If not, could you email it to skuzzy or perhaps PM it to me? The idea is to determine what security software you have on that computer. I'm still convinced there's something in your computer blocking the transmission.

And one more time. Do you know if you have Windows Firewall? It comes default with XP, not certain about Vista.
Title: Re: vox out for me, fine for others
Post by: MaSonZ on January 13, 2009, 02:16:46 PM
windows firewall im not certain about. ill pm my list of programs in the add/remove programs.