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Help and Support Forums => Technical Support => Topic started by: Flyboy on January 13, 2009, 01:09:44 PM

Title: connection problem only in the main arena
Post by: Flyboy on January 13, 2009, 01:09:44 PM
it seems that when i log in too AH, all the arenas give me the same ping readout, but if i log to the MA i get horrible lag and eventually get discoed, when i log to the DA for example all is fine and the connection run smoothly.

im clueless and frustrated, please help
Title: Re: connection problem only in the main arena
Post by: ImADot on January 13, 2009, 02:35:33 PM
On Tuesdays, perhaps?
Title: Re: connection problem only in the main arena
Post by: Denholm on January 13, 2009, 06:03:00 PM
Where do you live (Nearby town or your state will suffice)? Do you use Dial-Up, DSL, Wireless, Satellite, Cable, or T1 («- unlikely)? Could we get a ping-plotter output that ran a trace for 15 minutes on the MA IP after one of these disconnection events?
Title: Re: connection problem only in the main arena
Post by: Flyboy on January 13, 2009, 06:08:49 PM
it does not matter what day it is.

i use a DSL connection and live in israel
Title: Re: connection problem only in the main arena
Post by: Denholm on January 13, 2009, 06:18:44 PM
Israel, packet-loss could be a problem with all the hops from almost the other half of the earth. Could we have a Ping-Plotter output, please?

www.pingplotter.com

And remember: Run a trace for 15 minutes on the MA IP Address that you disconnected from promptly after you're disconnected.
Title: Re: connection problem only in the main arena
Post by: Skuzzy on January 14, 2009, 06:02:34 AM
Could be timing out on the connection due to more data needed for the Late War mains.  IF you are preloading textures or skins, disable them and see if it makes a difference.
Title: Re: connection problem only in the main arena
Post by: Flyboy on January 14, 2009, 07:47:01 AM
skuzzy, sometimes the disco occours after 5 minutes or more, is it still related to preloading?
edit: well i cancel the preloading, still discos  :frown:

whats the IP of the MA for that pingploter thingi?
Title: Re: connection problem only in the main arena
Post by: ImADot on January 14, 2009, 08:53:00 AM
Early, Mid, Late War Orange Main Arena Server Address: 206.16.60.39
Axis vs Allies, Training, Dueling, Late War Blue: 206.16.60.41
Special Events: 206.16.60.38
Title: Re: connection problem only in the main arena
Post by: Skuzzy on January 14, 2009, 09:25:10 AM
Do you get a message about losing UDP and switching to TCP?

Yes, the arena is still being loaded for a bit after you are in the tower.  Any of that data being missed will cause a disco.
Title: Re: connection problem only in the main arena
Post by: Flyboy on January 14, 2009, 02:19:31 PM
a new occurrence, today i managed to log on and stay connected smoothly to the MA, but after half an hour or more i get discoed with no early warning, no loss of UDP or any thing to indicate the incoming disco
Title: Re: connection problem only in the main arena
Post by: Denholm on January 14, 2009, 02:25:09 PM
Did you run a PingPlotter trace on the MA IP for 15 minutes after you disconnected?
Title: Re: connection problem only in the main arena
Post by: Skuzzy on January 14, 2009, 02:25:20 PM
That is a hard disco then.  Basically it means either the Internet connection dropped momentarily, or your computer experienced resource issues it could not overcome and had to shut down the game.  Those are the normal things I can attribute to it, but they may not be the only things.
Title: Re: connection problem only in the main arena
Post by: Flyboy on March 22, 2009, 04:27:02 AM
sorry for the punt but i am getting frustrated.
my problem again:

i cannot fly in the MA only in the DA, TA, or SEA although they are on the same servers.
im on the verge of switching ISP but i dont even know if it will help my problem.

idea?
Title: Re: connection problem only in the main arena
Post by: Flyboy on March 22, 2009, 04:35:06 AM
(http://i573.photobucket.com/albums/ss177/VMF251/NewBitmapImage.jpg)