Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: pigtail on January 24, 2009, 10:04:55 PM
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Guys I'm a noobie and need some help. 75% of the time, sometime during the flight I loose my sound.. However my mike still works, people can hear me transmit.. 90% of the time when I end sortie and return to the tower or the hanger the sound returns on it's own I don't do anything...... I never have any trouble with any other games and I never have trouble practicing off line.. Any Ideas would be appreciated,, it's terribly annoying and for me impossible to sortie with no sound......
Thanks
Ed
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Let's get some information about your system, a DxDiag output is most useful in this respect.
Got to Start>Run. Type in: dxdiag
Afterward press OK. Now a new panel should appear. After it finishes loading (Loading bar is located on the bottom left of the application) press the, "Save All Information..." button. Now save the file to a location easy to find, such as your desktop. Afterward go to the location you saved the file to and open the file. Now copy the first third (1/3) of the document and paste it in a response here.
That information will help us in determining what the issue might be.
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Let's get some information about your system, a DxDiag output is most useful in this respect.
Got to Start>Run. Type in: dxdiag
Afterward press OK. Now a new panel should appear. After it finishes loading (Loading bar is located on the bottom left of the application) press the, "Save All Information..." button. Now save the file to a location easy to find, such as your desktop. Afterward go to the location you saved the file to and open the file. Now copy the first third (1/3) of the document and paste it in a response here.
That information will help us in determining what the issue might be.
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System Information
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Time of this report: 1/26/2009, 18:42:03
Machine name: OFFICE
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-6712
BIOS: Version 07.00T
Processor: AMD Athlon(tm) XP 1900+, MMX, 3DNow, ~1.6GHz
Memory: 1024MB RAM
Page File: 266MB used, 1683MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
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Card name: RADEON 9700 PRO (Omega 3.8.330)
Manufacturer: ATI Technologies Inc. (Omega 3.8.330)
Chip type: RADEON 9700 PRO AGP (0x4E44)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E44&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: ViewSonic VX900
Monitor Max Res: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6660 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/16/2006 21:50:46, 263168 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 12/16/2006 21:50:29, 1918464 bytes
Device Identifier: {D7B71EE2-0D04-11CF-B669-0820A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4E44
SubSys ID: 0x00021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
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Description: SB Audigy Audio [E400]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_00531102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1361 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/7/2008 10:31:10, 532376 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: SB Audigy Audio [E400]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1361 (English)
Driver Attributes: Final Retail
Date and Size: 7/7/2008 10:31:10, 532376 bytes
Cap Flags: 0x0
Format Flags: 0x0
-----I hope this is enough Thanks again
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Guys I'm a noobie and need some help. 75% of the time, sometime during the flight I loose my sound.. However my mike still works, people can hear me transmit.. 90% of the time when I end sortie and return to the tower or the hanger the sound returns on it's own I don't do anything...... I never have any trouble with any other games and I never have trouble practicing off line.. Any Ideas would be appreciated,, it's terribly annoying and for me impossible to sortie with no sound......
Thanks
Ed
Ok guys........ I don't know what was wrong but I changed to a logitec headset that plugged into the sound card instead of the plantronics that plugged into the usb port and that fixed the problem... It hasn't quit since.......I'd still like to hear any ideas anyone has though.........thanks for the consideration.
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probably to do with power to the usb port cutting off when the pc was under stress with AH
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Ok guys........ I don't know what was wrong but I changed to a logitec headset that plugged into the sound card instead of the plantronics that plugged into the usb port and that fixed the problem... It hasn't quit since.......I'd still like to hear any ideas anyone has though.........thanks for the consideration.
Thats a pretty weak computer. The USB headset most likely takes a lot more power and CPU cycles than a regular mic. So the CPU was dropping your sound to keep everything else running. I hope your saving your pennies for a new box :D
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Time to put that old dog asleep!