Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: CobraKev on April 07, 2009, 12:14:40 AM
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Hi
I have downloaded AH, but when I go to run the game, I always get an error message. ( AcesHigh. exe has encountered a problem, and needs to shut down. ) Anybody have any ideas?
Thanks
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What is the error?
(from my experience, if AH dies that fast it is either because it is a directX problem or there is no sound card detected)
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I just downloaded the game. I go to the short cut to play the game, and this message pops up. Aceshigh.exe encountered a problem and needs to close. This is the very first time I have tried to play this game.
Thanks
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What does it say in the box that pops up?
edit: posting your computer specs (or better yet DirectXDiag) would help a lot too.
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Here you go, hope this helps.
System Information
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Time of this report: 4/7/2009, 01:50:50
Machine name: HP-UOT324P42ZZ3
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: HP Pavilion 04
System Model: P6366A-ABA 520W
BIOS: Award Medallion BIOS v6.0
Processor: Intel(R) Celeron(TM) CPU 1200MHz
Memory: 254MB RAM
Page File: 127MB used, 497MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
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DxDiag Notes
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DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: DirectSound test results: All tests were successful.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: Intel(R) 82810E Graphics Controller (Microsoft Corporation)
Manufacturer: Intel Corporation
Chip type: Intel(R) 82810
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_7125&SUBSYS_801E1043&REV_03
Display Memory: 32.0 MB
Current Mode: 1152 x 864 (24 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: i81xdnt5.dll
Driver Version: 6.13.0001.3198 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2004 03:56:42, 702845 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: i81xnt5.sys
Mini VDD Date: 8/4/2004 01:29:36, 161020 bytes
Device Identifier: {D7B78E66-3265-11CF-8D7F-1FA0A1C2CB35}
Vendor ID: 0x8086
Device ID: 0x7125
SubSys ID: 0x801E1043
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
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Sound Devices
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Description: Intel(r) Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2415&SUBSYS_806A1043&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/17/2001 08:20:04, 96256 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.
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Sound Capture Devices
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Description: Intel(r) Integrated Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
Date and Size: 8/17/2001 08:20:04, 96256 bytes
Cap Flags: 0x41
Format Flags: 0xCCC
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DirectMusic
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DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
Intel(r) Integrated Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run
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I don't think you meet the minimum requirements for Aces High to run.
Minimum Requirements
System RAM/Memory: 512MB
Video Card: DirectX 9 compatible with 64MB of RAM2
I may be wrong and I strongly urge you to wait for Skuzzy to respond before you take my word as gospel.
Processor: Intel(R) Celeron(TM) CPU 1200MHz
Memory: 254MB RAM
Page File: 127MB used, 497MB available
Card name: Intel(R) 82810E Graphics Controller (Microsoft Corporation)
Manufacturer: Intel Corporation
Chip type: Intel(R) 82810
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_7125&SUBSYS_801E1043&REV_03
Display Memory: 32.0 MB
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That Intel video chip is not able to run the game. The computer also has too little RAM.
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If you want to upgrade the video-card and system-memory, pay us a visit in the Hardware and Software (http://bbs.hitechcreations.com/smf/index.php/board,18.0.html) section of this forum.
We have some great guys ready to share their knowledge of computer components to ensure you get what you need for an exceptionally low price.