Aces High Bulletin Board

General Forums => Hardware and Software => Topic started by: betty on April 25, 2009, 05:45:51 PM

Title: BFG Technology
Post by: betty on April 25, 2009, 05:45:51 PM

I have to say. This is a great company.

I bought my Nvidia Geforce 6600 GT OC by BFG Tech back in March 2005. The fan had came off one night and so then the video quit working. I got the phone number off the internet for BFG and called them. These guys were GREAT. I got a RMA and have a shipping label to send my 4 year old card into them and they are replacing it for free. BFG has life time warrenty on their products! I will recommend them to anyone!

Title: Re: BFG Technology
Post by: TilDeath on April 25, 2009, 07:04:35 PM

Good for you Betty.  There are a few companies out there that offer the lifetime warranty.

Title: Re: BFG Technology
Post by: Fulmar on April 25, 2009, 07:57:04 PM

In 2005 my ti4600 fan was dying.  I called them to possibly get a replacement fan and they told me about the warranty.  I didn't have the receipt from 2+ years ago, but it didn't matter then.  Now I believe u have to register with them like u do with EVGA and others.  But I shipped my ti4600 out to them and a week later I got a 5900xt.

Another time I called for some BSOD problems that I thought were video card related.  The rep was able to track down an 'engineer' to assist me.  Not sure what defined him as an engineer but he pointed me in the right direction to the solution.

Title: Re: BFG Technology
Post by: whels on April 26, 2009, 05:06:53 PM

and its a USA company. I think its the only US card maker.

Title: Re: BFG Technology
Post by: betty on April 30, 2009, 09:16:52 AM

woot woot! i sent my video card out on monday, they received it on wed....i just got confirmation sayin it was shipped out their warehouse back to me today and its only thursday! this company rawks! :rock

Title: Re: BFG Technology
Post by: wabbit on April 30, 2009, 01:18:40 PM

A couple of months ago, they offered owners of their AGP cards a chance to trade them in for a Free 9600 PCIE card, or (for $50.00), a 9800 PCIE card.

I traded my old BFG AGP card in an took the free 9600 for my backup system and it works great.

Great company!

Wabb

Title: Re: BFG Technology
Post by: llama on April 30, 2009, 01:56:13 PM

I had an XFX video card with a proprietary fan/heatsync on it and the fan went bad after 1.5 years. I was expecting to have to send the card in to have the darn fan replaced under their lifetime warranty, but the tech asked me if I'd rather replace the fan myself with a new one.

I said "Sure!" and they sent out a new heatsync/fan assembly for free, and I had it in 3 days. My total downtime was 15 minutes.

Since then I've happily spec-ed out XFX display adapters to many clients, confident that when the fans go out (and they always do sooner or later, regardless of manufacturer) I can get a new one.

-Llama