Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: gldnbb on April 28, 2009, 08:07:45 PM

Title: New to Aces High - Unable to save button mapping
Post by: gldnbb on April 28, 2009, 08:07:45 PM
Hello there!  New to Aces High!

Pretty much got the hang of learning offline, with the exception of being unable to save my customized stick settings.  The buttons I assign only last during the time I have Aces High running.  My settings work fine in-flight until I exit the application and re-load.   Then it goes back to defaults.

I've looked through the multiple menus and perhaps missed something?

Until I figure this out, I won't be signing up for the free 2 week trial.

Thanks!

BB
Title: Re: New to Aces High - Unable to save button mapping
Post by: Skuzzy on April 29, 2009, 05:53:22 AM
Sounds like you are running some type of anti-virus or file security program that is preventing the game from writting its configuration files.

Basically, something in your computer has made our game files read-only.
Title: Re: New to Aces High - Unable to save button mapping
Post by: Denholm on April 29, 2009, 01:43:50 PM
Are you using Vista or XP? What type of security software are you using (Norton, McAfee, etc...)?
Title: Re: New to Aces High - Unable to save button mapping
Post by: ImADot on April 29, 2009, 03:48:21 PM
If installed in the default locations in Vista, these types of issues crop up.  Try installing in C:\Games or something other than the default.
Title: Re: New to Aces High - Unable to save button mapping
Post by: gldnbb on April 29, 2009, 06:36:36 PM
Windows XP  Service Pack 2 (I think) with 'Avast!' antivirus.

Interesting concept Skuzzy.
Title: Re: New to Aces High - Unable to save button mapping
Post by: Denholm on April 30, 2009, 03:33:29 PM
If you have the money for it, buy a subscription for either ESET Smart Security 4 or NOD32 Antivirus 4. Either one keeps your computer more secure while using much less resources than Norton, AVG, or Avast. Another bonus as far as I'm aware, NOD (ESET Smart security included) doesn't embed itself into system files such as Norton and McAffee do.

www.eset.com

If you, however, can't pay for any of the two ESET products. Simply disabling all of your avast services should help you out while flying.
Title: Re: New to Aces High - Unable to save button mapping
Post by: gldnbb on April 30, 2009, 11:51:15 PM
So,  long story short I should disable Avast so that my new stick button settings will permanently save?   I figure I can then re-enable Avast afterword.   Will try this tomorrow.
Title: Re: New to Aces High - Unable to save button mapping
Post by: Denholm on May 01, 2009, 12:08:36 PM
Yes, you should be able to re-enable Avast after you stop using AH. One thing, when you disable Avast make sure the game files within the settings folder (C:\Program Files\HTC\Aces High II\settings\) are not set to read-only! The way to check this is to right-click one of the files, select, "Properties," then check to see if, "Read Only" is selected. If it is, uncheck it and press OK. None of the setting files should be set to read-only.
Title: Re: New to Aces High - Unable to save button mapping
Post by: gldnbb on May 02, 2009, 12:47:27 AM
Yes, you should be able to re-enable Avast after you stop using AH. One thing, when you disable Avast make sure the game files within the settings folder (C:\Program Files\HTC\Aces High II\settings\) are not set to read-only! The way to check this is to right-click one of the files, select, "Properties," then check to see if, "Read Only" is selected. If it is, uncheck it and press OK. None of the setting files should be set to read-only.

Thanks,

Before disabling Avast I noticed none of the files are 'read only'.  Hmm,  odd.  Anyway, will proceed now to turn off Avast and attempt to see if AH saves my button maps
Title: Re: New to Aces High - Unable to save button mapping
Post by: gldnbb on May 02, 2009, 02:56:03 PM
Thanks for all the helpful tips, now able to save button keys.  Been practicing offline getting aircraft set up.

<S>
Title: Re: New to Aces High - Unable to save button mapping
Post by: Tigger29 on May 02, 2009, 04:00:48 PM
That's strange.. I used to have Avast and never had that problem.. oh well glad it's fixed!
Title: Re: New to Aces High - Unable to save button mapping
Post by: Denholm on May 04, 2009, 08:13:01 AM
Thanks for all the helpful tips, now able to save button keys.  Been practicing offline getting aircraft set up.

<S>
No problem, glad it's working for you.