Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Cobra9 on May 11, 2009, 06:06:02 PM
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Alright, I'm not computer edumacated, I'm just a simple guy who enjoys playing this game.
Here's the deal:
MA
Log in, everything starts loading, sometimes I can even talk to squaddies, but as map is loading, everything just kinda freezes...just about when DAR bar is about to show up. Can't go into hangars, change fields or anything else. I CAN go into options or quit the arena.
HOWEVER :mad:
I have no problems logging into the dueling arena!
Any ideas? Help please.
Also, please keep it simple, as previously stated, I'm stupid when it comes to computer stuff. :rock
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I would first list your puters spec's
Sounds like your getting an overload - graphics likely -
First try - set the video settings to lowest available on first splash screen - do not pre-load anything in memory - then work your way up from there. Also -
Start - run - DXDiag -- set your sound acceleration to 3/4 - you may be having a sound problem - if you have on-board sound that may be your culprit.
You would also have a better response in here if you run a DXDiag and post the text file in here- then everyone can comment a little more accurately.
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As Nwbie already mentioned, this is probably video/sound related. The only way to confirm this is to see your Dxdiag output. To get that go to Start>Run. Here type in: dxdiag
Afterward press OK. Once it finishes loading press the button, "Save All Information..." Afterward save the file to some place easy to locate (such as your desktop). Afterward open the file you just saved and copy the first third (1/3) of the text from the top pasting it in a response here. That's your DxDiag output.
Now, as for sound acceleration, you would decrease that in the Dxdiag panel as well. Simply click on the, "Sound" tab and locate a slider for, "Hardware Sound Acceleration Level." Decreasing it one notch might help you out some.
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Ran it, thing is, never had a problem like this before...humm...
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System Information
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Time of this report: 5/12/2009, 16:34:51
Machine name: CHRISTIAN-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXP061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.3.1
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2 CPUs), ~2.1GHz
Memory: 2046MB RAM
Page File: 1530MB used, 2795MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
Chip type: GeForce 8600 GTS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0400&SUBSYS_043810DE&REV_A1
Display Memory: 1008 MB
Dedicated Memory: 241 MB
Shared Memory: 766 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.5818 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 4/12/2007 17:07:00, 4669440 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4740-11CF-D465-332401C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0400
SubSys ID: 0x043810DE
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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Sound Devices
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Description: Speakers (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_10031102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1201 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 11/28/2006 20:01:18, 520760 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
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Description: Microphone (Creative SB X-Fi)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1201 (English)
Driver Attributes: Final Retail
Date and Size: 11/28/2006 20:01:18, 520760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Digital-In (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1201 (English)
Driver Attributes: Final Retail
Date and Size: 11/28/2006 20:01:18, 520760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: "What U Hear" (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1201 (English)
Driver Attributes: Final Retail
Date and Size: 11/28/2006 20:01:18, 520760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Line-In (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1201 (English)
Driver Attributes: Final Retail
Date and Size: 11/28/2006 20:01:18, 520760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
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You might want to update that video card driver. NVidia had a ton of problems with thier early Vista drivers. Also, somewhere along the way you really should install the monitor INF file/driver.
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As Skuzzy mentioned, updating the video card driver might help you out. The other thing I wanted to ask is if Aces High is installed in the default location (C:\Program Files\HTC\Aces High II\)? If it is, try moving the entire Aces High II folder to a location such as C:\Games\HTC\
That might clear up some more problems.
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Thank you gents...I'm still trying to figure this thing out.
I think it had something to do with the internet connection, since all seems to be working well again...humph.
Computers drive me crazy.