Aces High Bulletin Board

General Forums => The O' Club => Topic started by: Bosch232 on June 13, 2009, 07:51:48 PM

Title: Need some computer help here..
Post by: Bosch232 on June 13, 2009, 07:51:48 PM
My almost-six-yr-old now gets on this laptop while I'm away at work.
(He can't read/write very well, but he can mimic our password and likes to play Super Mario Bros and other stuff.

The problem is that (like I said) he can't read.  And he's only 5.
He's somehow managed to get something into this computer that is very annoying.
Here's a basic description of what happens:

I open an internet window (IE), and while the page is loading, a second partial window opens on top of the first window.
And here's the devious part of it..  Whatever page I'm trying to view, it completely mimics/copies it.  The best way to describe it is that it almost appears that the second unwanted window is completely transparent and you can see through it to your original window.

I can tell by the url that it's some marketing/redirect/evil/satanic url. 
The prob is, I have no idea how to delete this program or whatever it is that he unwittingly downloaded.

Lectures about children online aside, can anyone suggest what to do?
I'm tired of hitting Alt+F4. 
Title: Re: Need some computer help here..
Post by: Flipperk on June 14, 2009, 06:35:25 AM
probably spyware/malware

shutoff all internet communications with the laptop (spyware/malware/ and some viruses operate by communication through the internet) do a FULL PC SCAN with your security software, and if it finds it....great, if it doesn't then call your computer people
Title: Re: Need some computer help here..
Post by: Getback on June 14, 2009, 08:41:50 AM
May I suggest posting this in the hardware/software forum.
Title: Re: Need some computer help here..
Post by: WilldCrd on June 14, 2009, 08:48:27 AM
could you post a screenshot of this? sometimes it helps to actually see the issue instead of trying to visualize from a breif description
Title: Re: Need some computer help here..
Post by: Shuffler on June 14, 2009, 12:18:07 PM
If you do a restore to a previous date before all this happened you might be surprised.

Then change your password.
Title: Re: Need some computer help here..
Post by: Spikes on June 14, 2009, 12:37:51 PM
Quote from: Shuffler on June 14, 2009, 12:18:07 PM
If you do a restore to a previous date before all this happened you might be surprised.

Then change your password.
I'd try this.
If that doesn't work, download Malwarebytes anti-malware and run it.
Title: Re: Need some computer help here..
Post by: mensa180 on June 14, 2009, 11:21:46 PM
Or download AVG.
Title: Re: Need some computer help here..
Post by: Apeotomy on June 15, 2009, 08:55:43 AM
Quote from: Spikes on June 14, 2009, 12:37:51 PM
I'd try this.
If that doesn't work, download Malwarebytes anti-malware and run it.

This post is correct.