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General Forums => The O' Club => Topic started by: Meatwad on July 02, 2009, 09:33:30 PM

Title: LCD televisions and the evil white screen
Post by: Meatwad on July 02, 2009, 09:33:30 PM
Well crap.

Have a 26" Sanyo LCD television that just suddently got a pure white screen. Sound works just fine but just a pure bright white screen. I cant see any good discussions online about it but it makes it look like it just fried.

Is there anything I can do here to "reset" it or did it just become trash?
Title: Re: LCD televisions and the evil white screen
Post by: Meatwad on July 02, 2009, 10:01:35 PM
apparently their call center is in india where no one can speak proper english

"tech support will call you monday"  *click*

Called back and actually managed to get out of him that this is a fatal problem for these televisions and nothing else.

So looks like this cheap chinese POS sanyo lcd is nothing but overpriced garbage. Its still got 1 year under the manufacturer warranty so hopefully it can get repaired

Never buying anything sanyo again. Learned my lesson
Title: Re: LCD televisions and the evil white screen
Post by: Strip on July 02, 2009, 10:40:40 PM
Never buying anything sanyo again. Learned my lesson

Sadly same could be said for alot of similar products.....

Hope you get it up and running....

Seriously.....fatal problem in under a year? Piss poor manufacturing!
Title: Re: LCD televisions and the evil white screen
Post by: Xasthur on July 02, 2009, 10:58:22 PM
Samsung LCD is the way to go.
Title: Re: LCD televisions and the evil white screen
Post by: 1Boner on July 02, 2009, 11:07:12 PM
Just started a new job at a home theatre place.

They are sayin that LED is the way to go.
Title: Re: LCD televisions and the evil white screen
Post by: Meatwad on July 02, 2009, 11:23:16 PM
Did some more looking online, and it seems that this problem is very common with sanyo junk. Looks like some start about 5 months in to a year after purchase. Bought this tv last year on July 4th 2008, so that puts it almost exactly a year of use before it shot craps.

Another interesting note is that in the manual, it gives it a 1 year "no questions" guarantee of parts and workmanship. Monday would be July 6th which would be two days after the 1 year guarantee is up. Wonder if they will honor it since the problem was reported on the 2nd. If not, then its no wonder why apu wouldnt let me talk to a tech friday the 3rd.


I have a sinking feeling that I am getting screwed somehow
Title: Re: LCD televisions and the evil white screen
Post by: MrRiplEy[H] on July 03, 2009, 03:03:29 AM
Sharp and Sanyo are both labels I've always kept VERY clear from.
Title: Re: LCD televisions and the evil white screen
Post by: Fulmar on July 03, 2009, 06:54:24 AM
I'm a Plasma man, but I have a small 19" Samsung LCD which is very good.  I'd highly recommend Samsung, though my 42" Plasma is a Panasonic (X series).  I would have done Samsung but they didn't have anything in the 40-42" range in Plasma, 1080p.  All their Plasmas are over 50" now basically.
Title: Re: LCD televisions and the evil white screen
Post by: Twizzty on July 03, 2009, 07:48:49 AM
Just started a new job at a home theatre place.

They are sayin that LED is the way to go.

Yep, I have the 55" Samsung LED(7000 series) in my showroom right next to the 60" Pioneer Elite Signature Series Plasma(PRO-141FD), and there is no comparison...the LED blows it away at half the price. That TV is going to force me to upgrade the plasma's at the house...dam that TV!
Title: Re: LCD televisions and the evil white screen
Post by: MrRiplEy[H] on July 03, 2009, 10:55:17 AM
I watch tv maybe 30 minutes a day just before I fall asleep on the sofa..
Title: Re: LCD televisions and the evil white screen
Post by: DREDIOCK on July 03, 2009, 04:45:25 PM
Did some more looking online, and it seems that this problem is very common with sanyo junk. Looks like some start about 5 months in to a year after purchase. Bought this tv last year on July 4th 2008, so that puts it almost exactly a year of use before it shot craps.

Another interesting note is that in the manual, it gives it a 1 year "no questions" guarantee of parts and workmanship. Monday would be July 6th which would be two days after the 1 year guarantee is up. Wonder if they will honor it since the problem was reported on the 2nd. If not, then its no wonder why apu wouldnt let me talk to a tech friday the 3rd.


I have a sinking feeling that I am getting screwed somehow

I would also report it online at their website.
That way there can be no denying the dates.

http://us.sanyo.com/Services-Customer-Support
Title: Re: LCD televisions and the evil white screen
Post by: crazyivan on July 03, 2009, 04:50:23 PM
I watch tv maybe 30 minutes a day just before I fall asleep on the sofa..
heres a cookie!

I have a Lg right now, but been looking at the samsungs for awhile. And yes Dell has a problem with non speaking english IT support also.
Title: Re: LCD televisions and the evil white screen
Post by: Becinhu on July 03, 2009, 05:49:17 PM
No experience with sanyo lcd but i have a sanyo 24" CRT that is pushing 20 years old. It outlasted my 10 yr old sony 36" trinitron that I paid a grand for less than 10 years ago. I replaced that with a RCA 40" lcd yesterday.
Title: Re: LCD televisions and the evil white screen
Post by: Maverick on July 03, 2009, 06:31:24 PM
Take it back to where you bought it from today, not Monday.
Title: Re: LCD televisions and the evil white screen
Post by: Meatwad on July 03, 2009, 06:35:14 PM
Take it back to where you bought it from today, not Monday.

Cant.


After 90 days, they no longer accept returns on their junk. It has to be taken up with the manufacturer
Title: Re: LCD televisions and the evil white screen
Post by: crazyivan on July 03, 2009, 07:03:06 PM
Cant.


After 90 days, they no longer accept returns on their junk. It has to be taken up with the manufacturer
Best Buy usually has a 1 year policy.
Title: Re: LCD televisions and the evil white screen
Post by: rogwar on July 03, 2009, 10:55:01 PM

I have a sinking feeling that I am getting screwed somehow

I hate that feeling. Almost like you want to draw a bubble bath, light some candles and put on some Kenny G.
Title: Re: LCD televisions and the evil white screen
Post by: Soulyss on July 04, 2009, 12:54:20 AM
I'm a Plasma man, but I have a small 19" Samsung LCD which is very good.  I'd highly recommend Samsung, though my 42" Plasma is a Panasonic (X series).  I would have done Samsung but they didn't have anything in the 40-42" range in Plasma, 1080p.  All their Plasmas are over 50" now basically.


Without a doubt plasma still blows LCD away for a quality picture for the money.  LCD is brighter but I find plasma to have more natural color reproduction, and waaaaay better black level detail.  If you really want a great looking set see if you can find a Panasonic Premiere series monitor on display somewhere.  We had the 65" in our showroom and it was simply amazing, it also cost $10,000 (at the time).  But it was still amazing. :)

Title: Re: LCD televisions and the evil white screen
Post by: LePaul on July 04, 2009, 11:11:03 AM
I couldn't find the LED TV model you mentioned but I did see this on cNet about the Sony OLED TV...

One of the most-common questions we get as CNET HDTV reviewers, after the overwhelming favorite "What HDTV should I buy?," is "What's the next big thing in HDTV?" Granted, we don't hear that question as often as we used to, perhaps because LCD, plasma, and microdisplay sets have become more commonplace--but we still hear it. A couple years back it seemed that the next big HDTV thing might be SED, a flat-panel technology backed by Toshiba and Canon that promised to surpass the picture quality of current panels, with better blacks, faster response times, and punchier colors. SED is basically D.E.A.D., but those same promises are now being made by OLED.

Sony's XEL-1 represents the first widely available OLED-based TV. OLED stands for organic light-emitting diode, and its benefits, according to the company, include improved contrast ratio, wider viewing angles, and better color reproduction. According to our tests on the Sony XEL-1, most of those claims have merit. Of course, this is an 11-inch TV for $2,500, and its 960x540 native resolution doesn't even qualify it as an HDTV, so its appeal as a product is limited to only the most profligate wastrels. Sony hasn't announced any plans to produce larger sizes in 2008, and we expect that bigger OLED sets, whether from Sony or another manufacturer--Panasonic, Hitachi, Samsung Electronics, at least, have made large investments in OLED--will cost a mint thanks to manufacturing difficulties and the usual high price of early-generation technology. Nevertheless, if the XEL-1 is any indication, OLED looks like the real (next big) thing.

Title: Re: LCD televisions and the evil white screen
Post by: Soulyss on July 04, 2009, 01:31:14 PM
Depending on what you want to use it for the 6000 series Samsung LED sets have the same engine as the 7000 series.  The 7000 series does add some network features that you don't see on the 6000 series.  So if that's something that you won't use you can get the 6000 series, have the same picture and save some dough.
Title: Re: LCD televisions and the evil white screen
Post by: Die Hard on July 05, 2009, 10:00:04 AM
Sounds like a test screen has inadvertently been activated. Call the manufacturer, it may be as simple as resetting the system.
Title: Re: LCD televisions and the evil white screen
Post by: Meatwad on July 05, 2009, 10:36:10 AM
Looks like it will go into the shop monday. Got a call saturday from one of their techs, given the symptoms he says that there is a ribbon cable around the video board that either has come unhooked or one of the leads has burned in two. Either way it still had 2 days left on the one year guarantee so it should be fixed free of charge. Said that is an easy fix and shouldnt take that long to get it back
Title: Re: LCD televisions and the evil white screen
Post by: Die Hard on July 05, 2009, 02:59:55 PM
Good for you :)
Title: Re: LCD televisions and the evil white screen
Post by: OOZ662 on July 05, 2009, 08:22:48 PM
Sounds like a test screen has inadvertently been activated. Call the manufacturer, it may be as simple as resetting the system.

To me it sounds like the LCD died and the backlight is shining through full-force. That is so long as I'm correct in remembering LCD being color-subtractive.

EDIT: Reading the post after the one quoted, it seems I didn't need to post. :p Wooo...
Title: Re: LCD televisions and the evil white screen
Post by: WilldCrd on July 06, 2009, 10:19:21 AM
It's threads like this that remind me that it really is a GOOD idear to get the extended warranties on electronics...or anything else for that matter. I just hate dishing out extra $......im a cheap SOB lol.

As a side note ANYTIME you talk to a customer service rep for any company always write down the time/date and NAME of the rep and if possible get their location.
The locaton part is especially important if you have a verizon FIOS issue. we have alot of call centers and some are contractors, if you get the location and name of the person then later if you have a problem you can give the next "genius"  the info and it will save you ALOT of trouble and will usually get you some free stuff, just to make up for any added problems or aggrevation you were caused
Title: Re: LCD televisions and the evil white screen
Post by: OOZ662 on July 06, 2009, 01:23:39 PM
It depends on the warranty, though. The extended one I got for my X52 from NewEgg had literally all coverage fine-printed out. It was worthless.
Title: Re: LCD televisions and the evil white screen
Post by: 68Wooley on July 06, 2009, 06:09:00 PM
It's threads like this that remind me that it really is a GOOD idear to get the extended warranties on electronics...or anything else for that matter. I just hate dishing out extra $......im a cheap SOB lol.

Totally disagree. Extended warranties tend to enormously overpriced considering the risk being covered, particularly given that if its going to break, its most likely going to be in the first year when its still under manufacturers warranty.

If it doesn't break in the first year, the chances are it'll last its expected lifespan.