Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: moot on July 12, 2009, 10:28:12 AM

Title: Repeatedly discod from TA
Post by: moot on July 12, 2009, 10:28:12 AM

Keep getting discod.  Got the orange UDP message, followed by beacon/warp and then an actual discod.  Then I couldn't connect (no offer to try alt route, just a hang and return to login screen).  I'd get the arena list fine, but the TA ping details would show almost all packets lost.  Got discod again just now, and only got a yellow message about UDP lost, and immediate Host Connection Lost message.

This is what I get from ping plotter: 
(http://farm4.static.flickr.com/3468/3713409046_0c44703897_o.png)
A minute ago it was showing over a dozen blank hops before the last one.  Kinda looks like maintenance over at HTC, but I'm supposed to be in the TA helping out so I thought I'd see if it wasn't a real problem on my end.

Title: Re: Repeatedly discod from TA
Post by: Denholm on July 13, 2009, 09:18:32 AM

I pinged one of your route's IP addresses to see what it looked like from just south of Dallas in the AT&T network. Here's what I've got:

(http://img44.imageshack.us/img44/4024/pingplot.png)

Doesn't look pretty.

Have you tried power-flushing the modem of your Internet connection?

Title: Re: Repeatedly discod from TA
Post by: moot on July 13, 2009, 11:18:19 AM

I'm on campus network.  The hops that were screwing up on my trace were past #10 on the pic in my previous post.

Title: Re: Repeatedly discod from TA
Post by: Denholm on July 13, 2009, 11:35:06 AM

I'm aware of that. I'm giving you a sample of what the servers encounter when they try to send you data. I'm just south of the AT&T hub so HTC's traceroute and mine will be somewhat similar. Since there's massive packet loss and unreached destinations to and from your location I don't see how you would manage a connection.

Title: Re: Repeatedly discod from TA
Post by: moot on July 13, 2009, 03:51:58 PM

Thanks Denholm.  Looks like if it's still going on I'll have to wait it out.

Title: Re: Repeatedly discod from TA
Post by: Denholm on July 13, 2009, 04:00:30 PM

No problem. Have you tried talking to the IT department? Most colleges run their own Internet servers. Sometimes the problem can lie in that region.

Title: Re: Repeatedly discod from TA
Post by: moot on July 13, 2009, 04:54:14 PM

I probably will if it happens again.