Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: 1701E on July 28, 2009, 11:51:34 PM

Title: Little troubles with Ping/Packets
Post by: 1701E on July 28, 2009, 11:51:34 PM

Since the new Update (Patch 1 installed), I have a Ping and Packets problem.  When I sign in I see all the arenas, but the: Early War, Mid War, Both Late Wars, AvA, Training Arena and DA have a ping of "---" which normally only lasts a few seconds while it figures out my ping, now it can't figure it out after any amount of time.  Packet Loss on those Arenas is 100%.  However the SEA I and SEA II are working normal.

I have Aces High II allowed through my FireWall (Windows) and I have the Ports 2000-6000 Open when Aces High runs, through the Router.  I have pinged the IP address for the EW/MW/LW arenas using MS Command and get the usual, as if nothing is wrong.  Also, I can go into an arena and it will be very laggy for about 25minutes then it disconnects me.

Nothing has changed on my Internet, or PC except for the update.  I am currently trying to find a way to test on another Internet to eliminate either my Internet or my PC, unfortunately that means driving 5-7 hours.


Any Ideas why all but the SEA arenas would be all screwy suddenly?

Title: Re: Little troubles with Ping/Packets
Post by: df_swans_84 on July 29, 2009, 12:28:15 PM

mine are the same

Title: Re: Little troubles with Ping/Packets
Post by: Denholm on July 29, 2009, 12:33:23 PM

Try it with windows firewall disabled and the service stopped. To stop the service go to Start>Run. Type in: services.msc  press OK. Scroll to the bottom of the list and locate the service named, "Windows Firewall/Internet Connection Sharing (ICS)," right-click it, then stop it. No, it will not permanently stop the service (Will start again on next system restart, or if you tell it to start).

Title: Re: Little troubles with Ping/Packets
Post by: 1701E on July 29, 2009, 01:41:00 PM

Thanks for the suggestion, Den, unfortunately it didn't help. :(

Although I think it may, long-shot here, be the servers.  My AvA, DA and TA arenas now have Pings and average Packet status, however all the MAs are still "down".  I haven't changed anything on my end to have made them work, except of course trying the Firewall down.  I'll give it some time, maybe settings are just getting changed. :)

Title: Re: Little troubles with Ping/Packets
Post by: df_swans_84 on July 29, 2009, 01:53:35 PM

same here, i have 3 new ping details up, but neither of them are the main areas

Title: Re: Little troubles with Ping/Packets
Post by: 1701E on July 29, 2009, 09:51:49 PM

Pings are back and Packet data is normal.  Don't know what it was, but if it's something the people at HTC did, Thank you, very nice job. :salute