Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: rhino32 on August 02, 2009, 02:00:15 PM
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game crash when catching bomb or killed by whatever
please check diag ,sometimes get total freeze when nothing going on
thank you
Time of this report: 8/2/2009, 14:53:21
Machine name: JOHN-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: FX6800-01e
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 6134MB RAM
Page File: 1257MB used, 11122MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: NVIDIA GeForce GTX 260
Manufacturer: NVIDIA
Chip type: GeForce GTX 260
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_0AC119F1&REV_A1
Display Memory: 3691 MB
Dedicated Memory: 879 MB
Shared Memory: 2811 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
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I have sent email to support at HTC with same problem and oddly enough, same processor and graphics card.
Here is the reply I received:
"There are a number of things which could cause this. Heat, power, drivers
(Vista drivers are not as robust as they should be), background processes
wanting resources the game needs (iTunes, Quicktime, any Adobe or Intuit
product, as well as anti-virus software *Norton being the worst)."
Hope this helps,
TimRN