Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: SPIKER on August 09, 2009, 07:05:37 PM

Title: Re-Booting
Post by: SPIKER on August 09, 2009, 07:05:37 PM

Hello
  My Dad is having trouble where he tries to start the program and it reboots his system.  I know it is an older system but it was working pretty good after the 2nd update.  It is installed at C:/Hightech Creations
  If you could let me know what needs to be done.

Thanks
Spiker
Fisher01

System Information
------------------
Time of this report: 8/9/2009, 19:49:17
       Machine name: GRANDPA
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: VIAP4X
       System Model: AWRDACPI
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Celeron(R) CPU 2.00GHz
             Memory: 1024MB RAM
          Page File: 301MB used, 2164MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The system is using the generic video driver.  Please install video driver provided by the hardware manufacturer. Direct3D functionality not available.  You should verify that the driver is a final version from the hardware manufacturer.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name:
     Manufacturer:
        Chip type:
         DAC type:
       Device Key: Enum\
   Display Memory: n/a
     Current Mode: 800 x 600 (32 bit) (1Hz)
          Monitor:
  Monitor Max Res:
      Driver Name: vga.dll
   Driver Version: 5.01.2600.0000 (English)
      DDI Version: unknown
Driver Attributes: Final Retail
 Driver Date/Size: 8/23/2001 08:00:00, 9344 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: vga.sys
    Mini VDD Date: 4/13/2008 14:44:40, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
        Vendor ID: 0x0000
        Device ID: 0x0000
        SubSys ID: 0x00000000
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Not Available
       D3D Status: Not Available
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: C-Media Wave Device
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_030013F6&REV_40
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: cmuda.sys
         Driver Version: 5.12.0001.0049 (English)
      Driver Attributes: Final Debug
            WHQL Logo'd: Yes
          Date and Size: 5/12/2005 15:21:08, 1332544 bytes
            Other Files:
        Driver Provider: C-Media Inc.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 100000
Static/Strm HW Mix Bufs: 33, 32
 Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: Not run

Title: Re: Re-Booting
Post by: Eagleclaw on August 09, 2009, 07:37:07 PM

Okay... Okay okay okay... Looks like there isn't too much RAM, that is probably the biggie. DXDIAG notes says to install the video driver provided by the manufacturer, Direct 3D funtionality NOT AVAILABLE, the problems is a mix of RAM and Video Driver, try to update and if your computer doesn't handle 3D very well, this game is heck to play. Try deframenting and cleaning up the disk, this will give up some loose RAM. Update and get the original driver back. <S>

Title: Re: Re-Booting
Post by: SPIKER on August 09, 2009, 08:14:12 PM

Thanks Eagleclaw
  I've got the video driver in and now have no problems listed in the DXDIAG notes.

  Having Dad check on the RAM now.

Thanks again
<S>Spiker

Title: Re: Re-Booting
Post by: Eagleclaw on August 09, 2009, 08:15:25 PM

Sure thing, any more problems just post them <S>

Title: Re: Re-Booting
Post by: Eagleclaw on August 09, 2009, 08:24:35 PM

BTW, if you have another computer of the same model and type of RAM, there is no reason why you can't just attach that to your computer as well, haven't actually tried it before but heard it from a friend who knows his RAM.

Title: Re: Re-Booting
Post by: gyrene81 on August 10, 2009, 09:17:03 AM

Ram can be interchanged between systems as long as each stick is matched exactly, doesn't have to be the exact same manufacturer as long as the specs match.

Title: Re: Re-Booting
Post by: Eagleclaw on August 10, 2009, 10:07:15 AM

Correct, RAM is pretty easy to find, I had an old XP before this beauty XP and there isn't any reason I can't add the old RAM to this one, Im just too lazy to do it.  :lol