Aces High Bulletin Board

Help and Support Forums => Aces High Bug Reports => Topic started by: Hajo on August 10, 2009, 01:05:00 AM

Title: New patch seems to be a problem.
Post by: Hajo on August 10, 2009, 01:05:00 AM
During FSO this Friday an entire squad disappeared with the white screen of death.  Followed by the
standard windows message that window was closing and would we like to send an error report. Others
also during FSO suffered the white screen at varying times.

We also had mass dumps during the Scenario.  Brooke noted the usuall was around 6 to 10.  We suffered many more
then that.  We also have suffered an unusual amount of discos as well when getting into the tower when entering
the game, the screen freezes or turns white.  Hard boots have to be done, restart the PC and enter again.
From discussions with others the white screen and lockups in the tower were a non issue to most before the latest
patch.  It happens in the MA as well as other arenas.  Friday night and Saturday afternoon however we sufferd mass
dumps at the same time in the SEA.
Title: Re: New patch seems to be a problem.
Post by: lyric1 on August 10, 2009, 01:39:54 AM
Hmmm & I thought it was just me.
Title: Re: New patch seems to be a problem.
Post by: Hopper on August 10, 2009, 04:26:05 AM
For me it happens at the end of a sortie, returning to the tower screen (either death or landing, click end sortie get a flash of the tower poof white screen).  Happens alot in the DA, but I think that is because the sortie's are alot shorter.  Pretty regular the last few days.
Title: Re: New patch seems to be a problem.
Post by: Bruv119 on August 10, 2009, 04:50:11 AM
had none of these WSOD's before patch 3.

seems to happen randomly whenever it feels like dumping you.  The odd thing for me is that others get it at exactly the same time resulting in multiple crashes   :noid
Title: Re: New patch seems to be a problem.
Post by: lyric1 on August 10, 2009, 08:58:58 AM
had none of these WSOD's before patch 3.

seems to happen randomly whenever it feels like dumping you.  The odd thing for me is that others get it at exactly the same time resulting in multiple crashes   :noid
Was in the training arena checking my new video cards & the screen froze up & had to reboot. I came back to the training arena & every one was gone so this must have happened to every one in there at that point in time as well.
Title: Re: New patch seems to be a problem.
Post by: gyrene81 on August 10, 2009, 09:23:43 AM
Nice job Hajo...I think you have announced your white screens pretty well...only place left was the General Discussion area, and now you got it covered.  :aok

Many white screens again in Scenario this fine saturday afternoon.  I know Fencer and I both suffered them.

Hajo

White screen also on routine patrol....no action.

Ok....how many white screened today during the scenario?  (Hajo holds his hand up yells AYE!)

<--Me!   White screen.  Windows shutdown sent error report.

Any others???
Title: Re: New patch seems to be a problem.
Post by: Hajo on August 10, 2009, 09:51:32 AM
A great number of people just take it with a grain of salt.  A random occurance.  Since I participate in many arenas

it is hard to judge whether this is isolated, a problem with a new terrain such as in Coral Sea or our FSOs new terrain.

Polling participants in other arenas helps to distinguish whether this is an isolated problem.....or whether it is widespread within the game.

Only those that participate in Scenarios or FSOs usually check the boards in those topics.  You wouldn't know that since being a relative

newcomer to the game.

Welcome to Aces High.

Title: Re: New patch seems to be a problem.
Post by: gyrene81 on August 10, 2009, 10:04:21 AM
Thanks for the information, Hajo I'll have to remember that. Didn't realize my use of common sense was way off, here I was thinking that technical problems would be posted and noted in one of the technical areas. Maybe just to be safe we should post these issues in the rest of the forums just to get the word out to people who don't understand the idea of "technical problems or bug reports" vs "general discussion or special events" forums.

You think maybe some people can't see the Technical Support (http://bbs.hitechcreations.com/smf/index.php/board,13.0.html) or AH2 Bug Reports (http://bbs.hitechcreations.com/smf/index.php/board,195.0.html) forums?
Title: Re: New patch seems to be a problem.
Post by: Hajo on August 10, 2009, 10:26:26 AM
If they read them yes.  The greater balance of them use General Forums.  Always have since I've been here.

again....if you read what I posted I was polling.  The best way to get results is to inquire in different areas.

General Forums receives more hits daily then any topic on our boards.

Thanks for the suggestion.  I've been here over ten years and know the routine and the habits of the community.

And you? 

Skuzzy may well move this.  Other members of AH have posted replies in this forum that didn't post in
other topics where I asked the same question and presented the same problem. Evidently as I stated before they've not
visited the other topics.

thanks for your help
Hajo
Title: Q and W keys
Post by: ET on August 10, 2009, 10:40:59 AM
Not working for me with new patch.
Can't move GVs
Title: Re: Q and W keys
Post by: Lusche on August 10, 2009, 10:54:31 AM
Can't move GVs

That's a bit vague - whats your specific problem? No movement when getting into gear and pushing stick? If yes, your may check if your stick settings, your mode 2 settings  may have been reset.

Or not getting into gear at all ? - check your key bindings - what do they say?
Title: Re: New patch seems to be a problem.
Post by: gyrene81 on August 10, 2009, 11:05:09 AM
You're right Hajo, "if they read them"... That's where people like yourself should lead the way, instigate common sense instead of chaos. It would be a lot easier for the HTC crew if people posted their issues where they belong. Instead of making the very people we are relying on to address our technical problems to waste time wading through multiple forums. If everyone used some common sense and posted their issues in the proper places and took the time to read what's already posted then add their issues to those existing posts, the problems would get addressed much faster.

What's really amazing is the fact that the HTC crew actually takes the time to address technical related threads started in the wrong areas.
Title: Re: New patch seems to be a problem.
Post by: 1Boner on August 10, 2009, 11:25:07 AM
Thanks for the information, Hajo I'll have to remember that. Didn't realize my use of common sense was way off, here I was thinking that technical problems would be posted and noted in one of the technical areas. Maybe just to be safe we should post these issues in the rest of the forums just to get the word out to people who don't understand the idea of "technical problems or bug reports" vs "general discussion or special events" forums.

You think maybe some people can't see the Technical Support (http://bbs.hitechcreations.com/smf/index.php/board,13.0.html) or AH2 Bug Reports (http://bbs.hitechcreations.com/smf/index.php/board,195.0.html) forums?

None of the other people responding to this post seemed to realize the gargantuan mistake they've made in responding to a post that YOU deem to be in an inappropriate place.

I'm sure they'll all thank you once they have read this and have  learned the error of their ways.

Might i suggest that you make your own post, pointing out the proper way and place for people to post in here.

I would recomend the wishlist.

I would like to thank you for your efforts in trying to keep these BBs a more efficient place for all.  :salute
Title: Re: New patch seems to be a problem.
Post by: gyrene81 on August 10, 2009, 11:34:33 AM
None of the other people responding to this post seemed to realize the gargantuan mistake they've made in responding to a post that YOU deem to be in an inappropriate place.

I'm sure they'll all thank you once they have read this and have  learned the error of their ways.

Might i suggest that you make your own post, pointing out the proper way and place for people to post in here.

I would recomend the wishlist.

I would like to thank you for your efforts in trying to keep these BBs a more efficient place for all.  :salute


You're welcome...and that's the reason I posted the links to the "proper forums" in my second response...Just in case.  :aok
Title: Re: New patch seems to be a problem.
Post by: Spikes on August 10, 2009, 12:01:31 PM
Was flying a 38L in FSO...got a PW from a Ki67, went bakc in for another run and must have got insta-killed, and WSOD'd.
Title: Re: New patch seems to be a problem.
Post by: Hajo on August 10, 2009, 12:46:08 PM
gyrene....I do hope you've gotten my point.

I post and others do also in the proper forums.  History tells me a lot don't.

Thus my post here.

Some are new....and some rarely visit the boards.

I try to cover all bases.

Hajo
Title: Re: New patch seems to be a problem.
Post by: MORAY37 on August 10, 2009, 01:50:06 PM
Patch 3.  Mid 40's and 50's FR, without detailed terrain, 20's with detailed on.

Patch 4.  Low teens FR without detailed, can't turn detailed on at all.

I thought there was supposed to be a gain in this patch?  Although, from squaddies, it seems this patch somehow overrode people's onboard vidcard settings somehow.  I just started manually reverting mine, will report back.
Title: Re: New patch seems to be a problem.
Post by: hitech on August 10, 2009, 03:37:21 PM
I would seriously doubt the crashes you see are do to the latest patch, the things that changed were very simple and minor changes.

I have no doubt that there is a CTD bug currently in the code, the key is when I hear of multiple people having it at one time when they are in the same area.

I currently have no idea what could be causing this crash, I would suspect 1 of 3 conditions.

1. A terrain related issue that is caused by one terrain, possible when when some item on the terrain is destroyed.
2. It is related to how many people or objects are in one area and possibly when a condition is triggered such as some one dies or takes hits, or many weapons are in the air.
3. An issue relating to 1 plane, that when it takes hits in certain area, anyone in vis range of that plane CTD's.

Anyway, any information about the conditions you can think that were surrounding your flight when a CTD happens helps me a lot in trying to determine what the cause is.

HiTech


Title: Re: New patch seems to be a problem.
Post by: AKDogg on August 10, 2009, 03:59:24 PM
I would seriously doubt the crashes you see are do to the latest patch, the things that changed were very simple and minor changes.

I have no doubt that there is a CTD bug currently in the code, the key is when I hear of multiple people having it at one time when they are in the same area.

I currently have no idea what could be causing this crash, I would suspect 1 of 3 conditions.

1. A terrain related issue that is caused by one terrain, possible when when some item on the terrain is destroyed.
2. It is related to how many people or objects are in one area and possibly when a condition is triggered such as some one dies or takes hits, or many weapons are in the air.
3. An issue relating to 1 plane, that when it takes hits in certain area, anyone in vis range of that plane CTD's.

Anyway, any information about the conditions you can think that were surrounding your flight when a CTD happens helps me a lot in trying to determine what the cause is.

HiTech




Well, Saturday night I got this WSOD when I was bombing a CV with lancs.  As soon as my bombs hit or just about to hit, I got the WSOD.  Just before this happened, I released the bombs and then went into 1 of my guns to defend myself against enemy cons.  Had a spit and f4u about to shoot at me when poof, WSOD which look like it was right when my bombs were to hit.  I didn't get and gun destroyed message just before the WSOD.  It just went to WSOD.

Last sunday (Aug 2nd) during the HMS, the entire SEA I arena got booted and when we returned to the arena, it was completely reset including the country's, all the CM setting's, etc..  However, wasn't a WSOD, was just a Host connection lost.
Title: Re: New patch seems to be a problem.
Post by: Hepcat on August 10, 2009, 04:09:28 PM
In last week's snapshot scenario, I had just bailed from a damaged stuka when we had a mass lockup that affected myself and quite a few nearby pilots.
Title: Re: New patch seems to be a problem.
Post by: lyric1 on August 10, 2009, 04:55:48 PM
Was in the training arena checking my new video cards & the screen froze up & had to reboot. I came back to the training arena & every one was gone so this must have happened to every one in there at that point in time as well.
Well I will add a little more since Hitech has requested more info.

Prior to the crash I was in a Brewster Buffalo & was messing around with two I-16's over A1 in the on line training arena & I had noticed the access road for the truck supply route leading on to the base had whited out as far back as I could see it.

Then I took several hits from the I-16's & all the bullet holes were square & white patches all over the skin of the plane.

I logged out & back in a few times trying to clear the white access road & on about the third attempt it corrected it self. Then shortly after I had all of what transpired in the above quote section.
Title: Re: New patch seems to be a problem.
Post by: Fencer51 on August 10, 2009, 06:25:14 PM
I would seriously doubt the crashes you see are do to the latest patch, the things that changed were very simple and minor changes.

I have no doubt that there is a CTD bug currently in the code, the key is when I hear of multiple people having it at one time when they are in the same area.

I currently have no idea what could be causing this crash, I would suspect 1 of 3 conditions.

1. A terrain related issue that is caused by one terrain, possible when when some item on the terrain is destroyed.
2. It is related to how many people or objects are in one area and possibly when a condition is triggered such as some one dies or takes hits, or many weapons are in the air.
3. An issue relating to 1 plane, that when it takes hits in certain area, anyone in vis range of that plane CTD's.

Anyway, any information about the conditions you can think that were surrounding your flight when a CTD happens helps me a lot in trying to determine what the cause is.

HiTech

As I said it happened at A34 Luzon Terrain Friday Night in FSO when the LOGs were running.  I have film of it and 20+ people all in the midsts of a fight all CTDed.

http://bbs.hitechcreations.com/smf/index.php/topic,271159.0.html
Title: Re: New patch seems to be a problem.
Post by: hitech on August 10, 2009, 07:58:42 PM
Also when people are saying white screens does Alt F4 close the AH and does it look just as if no textures are loading? We may be speaking of 2 different bugs her.

HiTEch
Title: Re: New patch seems to be a problem.
Post by: Fencer51 on August 10, 2009, 08:48:10 PM
HT it goes to white screen and then the standard Aces High must close from windows.
Title: Re: New patch seems to be a problem.
Post by: AKDogg on August 10, 2009, 10:02:43 PM
the WSOD becomes a Aceshigh.exe exemption error.  Aceshigh will now close.  Do u want to send a report to Microsoft type error.

I just got this error 1 minute ago in a p47d-40 over a42 in the blue arena with map currently loaded.  Was attacking the field and planes on it with guns.  Alrdy dropped my ords "bombs and rockets" on it prior to this WSOD.  Actually flew around the base for 15 mins after I dropped my last ord.  I keeping a cap on the enemy field when I got the WSOD.  Lost 9 kills,lol.
Title: Re: New patch seems to be a problem.
Post by: Hepcat on August 10, 2009, 10:33:15 PM
Quote
In last week's snapshot scenario, I had just bailed from a damaged stuka when we had a mass lockup that affected myself and quite a few nearby pilots.

Mine was a screen freeze of the fuselage as I was bailing. Aces High had crashed and Windows recorded an error message in the log, but I couldn't get my desktop to display or do anything at all, like bring up the start menu. Ventrillo kept running, and closed when I used Alt-F4. I used the reset button on my PC to reboot after that.

I am running Vista 64-bit on a core i7 940 processor, 6GB of ram, and a single ATI 4870 512MB video card with the latest drivers (9.7).

Good hunting.
Title: Re: New patch seems to be a problem.
Post by: AKDogg on August 11, 2009, 04:53:41 AM
just found out that my whole squad that was over the field and others that were not in my squad got booted at sametime.  Definately a object, skin, etc.. like Hitech stated is the problem.  Now the trick is how to pin point it ,lol.
Title: Re: New patch seems to be a problem.
Post by: Pyro on August 11, 2009, 09:39:33 AM
Fencer, can you send me the film?
Title: Re: New patch seems to be a problem.
Post by: Fencer51 on August 11, 2009, 09:42:08 AM
Sure thing, I will do so as soon as I get home today.
Title: Re: New patch seems to be a problem.
Post by: Fencer51 on August 11, 2009, 04:02:33 PM
Pyro check PMs for link to film.  5.36 MB
Title: Re: New patch seems to be a problem.
Post by: Hajo on August 11, 2009, 06:17:44 PM
HT and Pyro.. When I got the white screen I was locked solid.  F4 would not quit the game.  I had to turn off my PC.


Also...in the FSO Fencer and I were talking about, we were near or over A34.  Most in a multi-aircraft enagement.

I discoed about 10 minutes before hand.  I must say however...after downloading the terrain and entering the tower on

the Luzon Map I immediately got the whitescreen before hostilities started in FSO.

This time I got the standard msg from microsoft, windows will now close etc.

thanx
Hajo