Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: DrBone1 on August 17, 2009, 08:01:56 PM
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Been Getting A White Screen Then Crash to desktop anyone able to help me make the best of what i have for now ?
Also Should i adjust anything to suit AH needs ?
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System Information
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Time of this report: 8/18/2009, 20:42:41
Machine name: USER-BC037BF30B
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3, v.5755 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: DSDT
BIOS: 786B0 v1.42
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 1016MB RAM
Page File: 207MB used, 2238MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.3282 32bit Unicode
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DxDiag Notes
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DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: Intel(R) 82865G Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82865G Graphics Controller
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_12BC103C&REV_02
Display Memory: 96.0 MB
Current Mode: 1024 x 768 (32 bit) (70Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ialmrnt5.dll
Driver Version: 6.14.0010.4396 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/20/2005 13:52:38, 36990 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ialmnt5.sys
Mini VDD Date: 9/20/2005 14:00:54, 1302332 bytes
Device Identifier: {D7B78E66-6632-11CF-A062-B632A3C2CB35}
Vendor ID: 0x8086
Device ID: 0x2572
SubSys ID: 0x12BC103C
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
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Laptop?
Right off the bat, your video driver is way outdated.
Some people have been getting sporadic crashes...I haven't seen a pattern to it...but Skuzzy might have more data.
What sound card does your system have? And is the driver up to date on that?
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You need to make sure you do not set the "Maximum Texture Size" above 256, in the games "Video Settings". The resolution should not be above 1024x768 either.
I am pretty sure none of the advanced graphic options are available.
Yes, check on an updated video driver as Intel video chips need all the help they can get.
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where could i find my latest drivers for sound and video as im not to computer shabby
Its a Desktop!!!! i know shes somthing huh :)
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oh yeah im sorry
Sound Devices
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Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_12BC103C&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3620 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/27/2003 20:05:42, 578304 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
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Sound Capture Devices
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Description: SoundMAX Digital Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3620 (English)
Driver Attributes: Final Retail
Date and Size: 5/27/2003 20:05:42, 578304 bytes
Cap Flags: 0x0
Format Flags: 0x0
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DirectMusic
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DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SoundMAX Wavetable Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
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Your game performance would be increased quite a bit if you get yourself some more RAM, a decent video card, and a half-way decent sound-card. Other than the suggestions Skuzzy gave, I would reduce the paging file to a maximum of 1GB.
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where could i find my latest drivers for sound and video as im not to computer shabby
Its a Desktop!!!! i know shes somthing huh :)
It's a decent system...just too bad that the video is an onboard chip...
That sound card driver is waaaay out of date...it could be a factor in the crashes (just something I've noticed with every dxdiag posted concerning the same issue)...but Skuzzy would have better info on that than me.
First thing I would try is going to HP's website and looking for updated drivers (audio & video)...otherwise Intel's website has updated drivers for the video and download.cnet.com has updated drivers for the sound card.
Then do what Skuzzy suggested and you should be in good shape.
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Just Like to say thank you for the support and the replys that i have got :aok
Your game performance would be increased quite a bit if you get yourself some more RAM, a decent video card, and a half-way decent sound-card. Other than the suggestions Skuzzy gave, I would reduce the paging file to a maximum of 1GB.
how can i decrease pageing file?
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I would reduce the paging file to a maximum of 1GB.
Noooo...no...no...no. :huh :rolleyes: :confused: Use the recommended sizes but don't let Windows manage it.
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Noooo...no...no...no. :huh :rolleyes: :confused: Use the recommended sizes but don't let Windows manage it.
Have to agree with that. Set the Maximum and Minimum the same size so it is static and not dynamic, but use Windows recommended size.
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well changed to windows recomended settings and the min-max is the same
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done as noted also could i have a nividea card in my old computer could i install it on this machine anyone know?
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done as noted also could i have a nividea card in my old computer could i install it on this machine anyone know?
As long as you have the right slot to put it in, no problems. I'm guessing your old system has an AGP slot in it...that HP you're using now should also have one in it...hopefully.
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Noooo...no...no...no. :huh :rolleyes: :confused: Use the recommended sizes but don't let Windows manage it.
Since I'm still somewhat fresh to the world of Windows, do you mind me asking why I should set the paging file to the recommended size?
My assumption is that Windows estimates how much memory would be required under a maximum load and then displays that data to the user as the recommended paging file size.
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Since I'm still somewhat fresh to the world of Windows, do you mind me asking why I should set the paging file to the recommended size?
My assumption is that Windows estimates how much memory would be required under a maximum load and then displays that data to the user as the recommended paging file size.
This is my understanding of it but there are more expert articles on it.
What the paging file is - virtual memory. A block of hard drive space set aside to cache non-essential background processes based on an applications programmed specifications for memory allotment. Generally speaking the size is an approximate total of 1.5 times the amount of RAM detected on the system. It's purpose is to free up the amount of faster physical memory (hard drive on the system for programs/processes running in the foreground. It is an essential part of all operating systems (Unix, Linux, MacOS, etc...). It is also what allows operating systems to multi-task quickly to the extent that the processor can handle the threads. If the maximum size is too small (significantly less than amount of physical memory) many programs won't even start and Windows can crash due to some logic algorhythim that dictates that Windows alone requires so much...pretty illogical actually but it exists.
What you don't want to happen is for the system to start using that paging file for primary processes (i.e. not enough physical memory for the operating system and programs running) since it will not only slow your system down, but it really does a job on the hard drive.
I do what is suggested in this article:
http://support.microsoft.com/kb/314834 (http://support.microsoft.com/kb/314834)
If you're not familiar with the registry, don't mess around in it.
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Ah, that makes sense. I was giving the suggestion of reducing the paging file in hopes that primary processes would run in the physical memory not the paging file. Thanks for the information.