Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: RufusLeaking on August 22, 2009, 01:35:28 AM
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Was online uneventfully during FSO for an hour or so. Got killed. Went to MA.
Took off and suddenly my display went haywire. It was as if many, if not all, polygons stretched to a vanishing point. Even the clipboard had this problem. I recorded a film. It looked good. I fired up the game, looked good for a minute or two, and then back to the weird vanishing point thing.
Uninstalled and reinstalled the game, texture pack, video card driver. Sometimes the game would look good for a minute, then bad.
A couple of out of game observations. My windows XP loading screen had little vertical irregularities after the problem. Not the user window itself, but the classic four colored window image at the beginning. One time on shut down, I got a ccApp not shutting down message. Afterwards, the XP load screen through the game through to a launch all looked good. Then, wham, bad video. I don't even clear teh runway.
Sometimes the game would look good for a minute or two, sometimes not.
Online and offline.
No settings or hardware were changed prior to this sudden video failure.
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Whats the temp of the GPU?
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Whats the temp of the GPU?
No clue. I never had this problem before. And, I filmed a few seconds in game with the bad display. The AH film viewer looked normal. I'll try to get a screen shot today.
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sounds like your video card is over heating. Pop the side off your computer and first see if the fan on your video card is still turning. Next make sure to turn the computer off, then make sure the fins of the heat sink are clear of dust.
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sounds like your video card is over heating. Pop the side off your computer and first see if the fan on your video card is still turning. Next make sure to turn the computer off, then make sure the fins of the heat sink are clear of dust.
I had the cover off a week or two ago and have played multi-hour sessions since.
Edit: As of this morning, all fans are turning and the box is not full of dirt.
Edit: This morning, the film viewer was showing the same stretched polygons.
Here are some in game screen shots:
(http://i556.photobucket.com/albums/ss9/aviate14/ahss2.jpg)
(http://i556.photobucket.com/albums/ss9/aviate14/ahss3.jpg)
(http://i556.photobucket.com/albums/ss9/aviate14/ahss4.jpg)
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start - run - dxdiag
save to a text file and post it in here, the gurus will be able to see what may be causing it
Sounds like a heat issue or your video card is working past its limits.
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start - run - dxdiag
save to a text file and post it in here, the gurus will be able to see what may be causing it
Sounds like a heat issue or your video card is working past its limits.
Roger that.
The mystery is that it was working for weeks since the update and then suddenly started this. Nothing has changed.
It is an old machine and card: ATIx600/550. I'll get the dx diag later today.
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I had a similar problem a while back. I fixed it by updating the drivers. Since you already updated the drivers see if rolling them back might help. If that doesn't do it and if heat is not the issue the video memory might be going bad.
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That looks and sounds like a GPU problem...just because it worked yesterday or the day before, when a hardware problem hits, it can be total outage or slow degradation.
Since your case is already open...disconnect the power, the pull the video card and ram out, clean the contacts with rubbing alcohol using a lint free cloth...then replace the video card and memory...make sure to blow some air through the slots before putting the hardware back in.
If you had another video card it would be easy to test...in lieu of that however, what you can do is open up dxdiag go to the "display" tab and run the "test direct draw" and "test direct 3d" tests...if it is your video card you will have some indication with those tests.
Very slim chance but you could also be having a problem at the mobo level or a software problem...have you updated the bios on your mobo, changed any hardware or anything else lately?
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If you had another video card it would be easy to test...in lieu of that however, what you can do is open up dxdiag go to the "display" tab and run the "test direct draw" and "test direct 3d" tests...if it is your video card you will have some indication with those tests.
Very slim chance but you could also be having a problem at the mobo level or a software problem...have you updated the bios on your mobo, changed any hardware or anything else lately?
I'll try the tests.
No changes other than the upgrade and patches, and ATI drivers. The card is old enough to be in the 'legacy' section for drivers.
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If you had another video card it would be easy to test...in lieu of that however, what you can do is open up dxdiag go to the "display" tab and run the "test direct draw" and "test direct 3d" tests...if it is your video card you will have some indication with those tests.
The "Test Direct3D" button went through 7, 8, and 9. All showed me a spinning box. The box was clear at the end, but while it was in motion, it was very blurry. It did not rotate smoothly or slowly.
Here's my DxDiag info:
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System Information
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Time of this report: 8/22/2009, 12:07:28
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: PJ621AV-ABA A750Y
BIOS: BIOS Date: 07/26/04 18:49:42 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 1536MB RAM
Page File: 400MB used, 3034MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
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DxDiag Notes
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DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
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Card name: RADEON X600/X550 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x3E50)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_3E50&SUBSYS_03281043&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (16 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6925 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/27/2009 23:40:59, 325120 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 4/28/2009 01:13:23, 3565568 bytes
Device Identifier: {D7B71EE2-7D10-11CF-FE68-2223A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x3E50
SubSys ID: 0x03281043
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)
----------------------------
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D3D9 Test Result: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)
Ok now researching that line every thing I have found points either:
A = Video driver doesn't actually support that card.
B = That card doesn't fully support DirectX 9c
C = Video card could be failing.
Could be all three.
First step would be to uninstall the driver and then use something like Driver Sweeper (http://www.guru3d.com/category/driversweeper/) or Driver Cleaner Pro (http://downloads.guru3d.com/download.php?det=745) and then have it find anything to do with that video card and remove it from your system.
Then find a slightly older driver...something from 2008 would probably be the best bet...and install it.
Then reinstall DirectX...and re-run those tests.
Lastly, run AH in 512 textures with no custom sounds and see what happens.
Otherwise, new video card.
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A = Video driver doesn't actually support that card.
B = That card doesn't fully support DirectX 9c
C = Video card could be failing.
A) Driver was working. That is why I describe it as 'sudden.'
B) Downloaded the latest DirectX 9.0c - now I do not get good results on Direct3D 8 - d'oh.
C) This is what seems most likely. I fired up MS Flight Sim 2004 and had graphics issues that I did not have before.
First step would be to uninstall the driver and then use something like Driver Sweeper (http://www.guru3d.com/category/driversweeper/) or Driver Cleaner Pro (http://downloads.guru3d.com/download.php?det=745) and then have it find anything to do with that video card and remove it from your system.
Then find a slightly older driver...something from 2008 would probably be the best bet...and install it.
Then reinstall DirectX...and re-run those tests.
Lastly, run AH in 512 textures with no custom sounds and see what happens.
Otherwise, new video card.
I'll try one of these cleaners. I do not think it is a driver issue as it has run fine for weeks. I have also ran in 1024 for a long time, before and after upgrade without incident.
The motherboard has an AGP 4x/8x slot. Which stinks on ice. The upside is that if I can find one, the card will be inexpensive.
I have another machine that is thrown together. I am having issues with my USB joystick ceasing to operate a few minutes into the game. I believe the problem there is that I have a USB external wireless card and a USB mouse. Several people have mentioned that I am pulling too much juice through the USB ports. Though, my son works counterstrike without the joystick.
Anyway, I am off to Fry's to browse.
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Well, knowing me, Im immediately going to suggest a virus, being sudden and that severe I can't rule out the possibility of a driver issue, but also cannot ignore the possibility of a virus. Make sure your anti-virus is up-to-date and be sure to check your programs for processes that haven't been there before and shouldn't be there now. Good luck and I hope this helps.
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This comment has been modified by the person, writer... guy, due to its lack of thought. (No, not an attempt to get easy posts, this really used to be something else).
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C) This is what seems most likely. I fired up MS Flight Sim 2004 and had graphics issues that I did not have before.
Hey Eagleclaw...you missed this part didn't you?
It's not just AH.
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Hey Eagleclaw...you missed this part didn't you?
It's not just AH.
Im tired man, right now I have the attention span of a goldfish, will admit my bad. Sorry bout that
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Well, knowing me, Im immediately going to suggest a virus, being sudden and that severe I can't rule out the possibility of a driver issue, but also cannot ignore the possibility of a virus. Make sure your anti-virus is up-to-date and be sure to check your programs for processes that haven't been there before and shouldn't be there now. Good luck and I hope this helps.
Didn't consider the possibility of a virus.
Big question, how do I check for processes that haven't been there before?
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Last check there was only 1 virus that affected a computers graphics...and it was a Mac virus.
Rufus you're looking for unknown processes running in the background...grab Process Explorer (http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx) and try an online virus/malware scan using Housecall (http://housecall.trendmicro.com/) from trend micro.
I'd be surprised if it's a virus but anything is possible. :huh
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Last check there was only 1 virus that affected a computers graphics...and it was a Mac virus.
I'd be surprised if it's a virus but anything is possible. :huh
There are millions of new viruses being created every day, it could be a mix of a couple, or a completely new one, the thing about viruses, the people who make em' have no life and are really good most of the time, wouldn't be surprised if this was a new virus, try different settings on a few scans and see where that takes you. Good luck. :salute
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The motherboard has an AGP 4x/8x slot. Which stinks on ice. The upside is that if I can find one, the card will be inexpensive.
Anyway, I am off to Fry's to browse.
Picked up an AGP Diamond Radeon HD 4650 only to come home and realize that I only have 300 Watts instead of the 400 W required. D'oh.
So, back to return it for the best I can get in AGP and 300W.
It is an HP Pavilion circa 2004. I am trying as best as I can to get 512M DDR. The card that is crapping out had 256. I saw a GeForce 5200 with 128M for $35. It seemed like a step backwards, but probably would not be a power hog.
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Really does look like a bad card.. good luck
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Hey Rufus...not sure about this but if you can find one of these, you might be in good shape with the PSU you have.
DIAMOND Radeon HD 4650 (http://www.newegg.com/Product/Product.aspx?Item=N82E16814103080)
SAPPHIRE Radeon X1950PRO (http://www.newegg.com/Product/Product.aspx?Item=N82E16814102071)
The only thing with the AGP Radeon products is drivers.
I have a BFG Tech GeForce 7300GT with 512MB memory that works ok...nothing like it used to, but it requires a min 350watt PSU.
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Hey Rufus...not sure about this but if you can find one of these, you might be in good shape with the PSU you have.
DIAMOND Radeon HD 4650 (http://www.newegg.com/Product/Product.aspx?Item=N82E16814103080)
SAPPHIRE Radeon X1950PRO (http://www.newegg.com/Product/Product.aspx?Item=N82E16814102071)
The only thing with the AGP Radeon products is drivers.
Picked up an AGP Diamond Radeon HD 4650 only to come home and realize that I only have 300 Watts instead of the 400 W required. D'oh.
Already have the Diamond card. No go. I will be happy with anything forward of the now dead ATI X600 w/256.
Before I go online, I am going to hit the other local Fry's as I have to return the card anyway. I think they had a few in the range of the x1950.
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The saga continues...
I bring home a GeForce 7300 GT AGP card. It "recommends" a 350W power supply vs my 300W, but I do not have a lot on this machine. I was ready to risk it.
Pop out the old card and it is a f&#@ing PCI-E. Which is good in terms of performance and selection, but was bad as I held in my hands an AGP card. What ticks me off is that I entered my machine's serial number into the HP website and it said that I had an AGP slot. The moral of the story is to conform this with the old mark 1 eyeballs prior to getting the replacement. Lesson learned.
Sooooooo, back to Fry's to get an ATI 4350 512MB card for just under $60 after tax.
Happy ending: it went in and runs detailed terrain and water satisfactorily. And I must concede, it is better with the upgraded graphics. :salute
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Sorry Rufus...ROFLMAO!!! :rofl
The things we take for granted as being fact...I really thought you had pulled the orginal card before shopping for a new one. :lol