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Help and Support Forums => Technical Support => Topic started by: b4o2s9s on November 04, 2009, 01:04:56 PM

Title: Keyboard problems
Post by: b4o2s9s on November 04, 2009, 01:04:56 PM
Hey guys. I'm pretty stupid with computers so I haven't been able to figure this out. After downloading the newest drivers for the Standard PS/2 Keyboard, the game won't recognize certain buttons when trying to perform functions, for example the tilda won't open the message menu and [ won't zoom out or in. These two buttons don't work for any function. However, while typing messages I use them just fine. Any ideas?
Title: Re: Keyboard problems
Post by: Skuzzy on November 04, 2009, 01:42:13 PM
Is it a Microsoft driver/keyboard?  I have heard about this problem, but we have not been able to get our hans on a keyboard/driver combination so we can test it in house.

More details would be welcome.

What driver, specifically, was updated?
Manufacturer?
What keyboard and model number?
What operating system?
Title: Re: Keyboard problems
Post by: Skuzzy on November 04, 2009, 01:46:47 PM
Just FYI.  You do not need to load any drivers in order for a keyboard to work in Windows.
Title: Re: Keyboard problems
Post by: dentin on November 04, 2009, 02:22:30 PM
Had the same problem...removed "eHome Remote Control Keyboard", eHome MCIR Keyboard, and eHome MCIR 109 Keyboard drivers..the only keyboard device I have on my system when AH is running is "Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB"...only problem is when the system is rebooted the drivers are reinstalled....gotta love Vista....YMMV!!!
Title: Re: Keyboard problems
Post by: BigR on November 04, 2009, 03:39:05 PM
I had this exact problem with a generic multi media keyboard. Windows update had drivers available so I installed them. That was a mistake because it screwed up some keys in AH. After uninstalling the drivers, the problem was fixed. Even without the drivers, my multi media buttons still work.
Title: Re: Keyboard problems
Post by: b4o2s9s on November 04, 2009, 03:41:12 PM
The keyboard came with an Acer computer. Model # is KB-2971. Just a simple keyboard. I tried to uninstall the driver going through the control panel-keyboard-hardware-properties-change settings-driver-uninstall method but it's not working. Is there a folder where those are found?
Title: Re: Keyboard problems
Post by: b4o2s9s on November 04, 2009, 03:43:59 PM
And operating system is Vista.
Title: Re: Keyboard problems
Post by: b4o2s9s on November 04, 2009, 04:05:53 PM
So how do I go about removing those drivers?
Title: Re: Keyboard problems
Post by: Skuzzy on November 04, 2009, 04:50:26 PM
I have to figure out how to get those drivers causing this problem first.  The auto-updater for our Vista box does not seem to show any keyboard drivers available.
Title: Re: Keyboard problems
Post by: b4o2s9s on November 04, 2009, 08:10:54 PM
I actually got the drivers using a program called Driver Robot. It scans your system to see if any drivers need updated. I got a lot of updates and also had a problem with the mouse update, but it was an easy fix, had to click use standard mouse. I think it configured the computer to use the new touchpad or whatever just came out. Other than that, there haven't been problems.
Title: Re: Keyboard problems
Post by: Ruler2 on November 04, 2009, 08:18:41 PM
Actually,I think this is a Vista problem. When I first started playing I had this problem for the first 6-8 months, around november,december of last yr it magically fixed itself though. It had nothing to do with the keyboard drivers.  But after I reinstalled AH a few weeks ago after my OS reinstall the problem wasn't there anymore.
Title: Re: Keyboard problems
Post by: Skuzzy on November 05, 2009, 06:12:25 AM
Ruler2, there is a good chance Vista installed something you knew nothing about.  Microsoft is doing that more and more.  Computers do not magically/mysteriously change the way they work.  There is always a logical reason/explanation as to why the behavior changes.