Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Gryzly on November 09, 2009, 02:33:03 PM

Title: aceshigh exe has stopped working
Post by: Gryzly on November 09, 2009, 02:33:03 PM
I dont know where to find any error details on this - it deosnt ever seem to give me any options to view or send them.

Skuzzy you asked me to post a ping

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Family>ping 206.16.60.38

Pinging 206.16.60.38 with 32 bytes of data:
Reply from 206.16.60.38: bytes=32 time=54ms TTL=237
Reply from 206.16.60.38: bytes=32 time=54ms TTL=237
Reply from 206.16.60.38: bytes=32 time=56ms TTL=237
Reply from 206.16.60.38: bytes=32 time=55ms TTL=237

Ping statistics for 206.16.60.38:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 54ms, Maximum = 56ms, Average = 54ms

C:\Users\Family>

and here is some dxdiag info

------------------
System Information
------------------
Time of this report: 11/9/2009, 15:15:31
       Machine name: HOMER
   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
           Language: English (Regional Setting: English)
System Manufacturer: ACER
       System Model: Aspire M1641
               BIOS: BIOS Date: 04/16/08 08:43:57 Ver: 08.00.15
          Processor: Intel(R) Pentium(R) Dual  CPU  E2180  @ 2.00GHz (2 CPUs), ~2.0GHz
             Memory: 2046MB RAM
          Page File: 1528MB used, 2806MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode


------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: The file cmudax3.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 2: The file cmudax3.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 9400 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 9400 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0641&SUBSYS_15721462&REV_A1
   Display Memory: 1779 MB
 Dedicated Memory: 1011 MB
    Shared Memory: 767 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: nvd3dum.dll,nvwgf2um.dll
   Driver Version: 7.15.0011.7813 (English)
      DDI Version: 10
Driver Attributes: Final Retail
 Driver Date/Size: 9/17/2008 22:55:00, 5963776 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B71E3E-4501-11CF-5769-793501C2CA35}
        Vendor ID: 0x10DE
        Device ID: 0x0641
        SubSys ID: 0x15721462
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A


    DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (C-Media PCI Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: cmudax3.sys
         Driver Version: 5.12.0001.0008 (English)
      Driver Attributes: Final Debug
            WHQL Logo'd: No
          Date and Size: 9/3/2009 18:09:40, 1405696 bytes
            Other Files:
        Driver Provider: C-Media Electronics Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Output (C-Media PCI Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: cmudax3.sys
         Driver Version: 5.12.0001.0008 (English)
      Driver Attributes: Final Debug
            WHQL Logo'd: No
          Date and Size: 9/3/2009 18:09:40, 1405696 bytes
            Other Files:
        Driver Provider: C-Media Electronics Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250137&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5497 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/16/2007 21:39:18, 1971928 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (C-Media PCI Audio Device)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: cmudax3.sys
         Driver Version: 5.12.0001.0008 (English)
      Driver Attributes: Final Debug
          Date and Size: 9/3/2009 18:09:40, 1405696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Modem #0 Line Record
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name:
         Driver Version:
      Driver Attributes:
          Date and Size:
              Cap Flags: 0x1
           Format Flags: 0x0

            Description: SPDIF In (C-Media PCI Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: cmudax3.sys
         Driver Version: 5.12.0001.0008 (English)
      Driver Attributes: Final Debug
          Date and Size: 9/3/2009 18:09:40, 1405696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Stereo Mix (C-Media PCI Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: cmudax3.sys
         Driver Version: 5.12.0001.0008 (English)
      Driver Attributes: Final Debug
          Date and Size: 9/3/2009 18:09:40, 1405696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Aux (C-Media PCI Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: cmudax3.sys
         Driver Version: 5.12.0001.0008 (English)
      Driver Attributes: Final Debug
          Date and Size: 9/3/2009 18:09:40, 1405696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (C-Media PCI Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: cmudax3.sys
         Driver Version: 5.12.0001.0008 (English)
      Driver Attributes: Final Debug
          Date and Size: 9/3/2009 18:09:40, 1405696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: CD Player (C-Media PCI Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: cmudax3.sys
         Driver Version: 5.12.0001.0008 (English)
      Driver Attributes: Final Debug
          Date and Size: 9/3/2009 18:09:40, 1405696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name:  3500-4500 Series
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x043D, 0x010D
        FF Driver: n/a

      Device Name: Saitek ST290 Pro
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x0160
        FF Driver: n/a

Poll w/ Interrupt: N
Title: Re: aceshigh exe has stopped working
Post by: Skuzzy on November 09, 2009, 02:46:32 PM
Actually, I would have asked for a traceroutre/Ping Plot.

But, what is the problem?
Title: Re: aceshigh exe has stopped working
Post by: KgB on November 09, 2009, 03:09:56 PM
Hello Skuzzy. I installed windows XP (my Vista crashed after updating), and now i cant start AH2.
I didn't validate XP version so i couldn't fully update it, but i do have SP2 installed. Video card drivers seem to be up to date.
Could you point in right direction please? Thank you.
Title: Re: aceshigh exe has stopped working
Post by: Skuzzy on November 09, 2009, 03:20:55 PM
Run a DXDIAG and make sure you have the sound card drivers installed as well.
Title: Re: aceshigh exe has stopped working
Post by: KgB on November 09, 2009, 04:56:10 PM
Installed sound card drivers, back in the game.
Thank you sir.