Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Baronvor1 on November 17, 2009, 04:16:04 PM
-
I have a new dell running windows 7 pro and 64 bit. I can not get the program to work. As soon as I try to run it there I get a window saying that the exe file has stopped working. I have tried everything from running as admin to changing the compatiblitys all the way back to Win 98. Still the same error. Anyone else running into this?
-
Not running a Dell, but yes I'm running Windows 7 64-bit, and the game is working fine.
Have you ensured that you have the latest and greatest 64-bit drivers for your video card, sound, and so forth?
-
A DXDIAG output would go a long way in helping with this.
-
Hey thanks for the quick responses guys. I got it working but it was the most stupidist thing I have ever heard. I didn't have speakers plugged in. I did that and blamo runs like a champ. Skuzzy that's one for the books :)
-
dont feel bad same happened to me a couple of months ago after I reinstall the os
semp
-
You have got to be kidding me. Windows 7 disables the sound card if the speakers are not plugged in?
-
You have got to be kidding me. Windows 7 disables the sound card if the speakers are not plugged in?
Maybe they are USB speakers. When I was using Win7RC that didn't happen for me.. but then again who knows maybe the onboard sound hardware senses that... <shrug>
-
no mine didnt have drivers installed for my sound card, but that was on xp, when I installed windows 7, it automatically installed all the drivers for everything i had on my system, sound card, video card, etc. I had installed win7 on a brand new hd, easiest install I ever did. about 30-45 min :)
semp
-
The same thing is happining to me and I tried all the speaker settings.
Im about to give up.
Can it be norton messing it up?
Please help !
-
Try posting a dxdiag for super skuzzy to see. He might ... oops he definatly can figue it out for ya..
-
I dont want to sound dumb .... but whart is a dxdiag And how do i post it ?
-
I dont want to sound dumb .... but whart is a dxdiag And how do i post it ?
In Windows:
Click on Start--> Run--> Type in DXDiag --> Click on 'Save Information'--> Save it to your Desktop
Then double click on the DxDiag.txt file, copy and then paste it on your reply post to this thread.
ack-ack
-
ok . here it is
------------------
System Information
------------------
Time of this report: 11/24/2009, 20:15:29
Machine name: CHRIS-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: SX2800
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 4096MB RAM
Available OS Memory: 4062MB RAM
Page File: 1239MB used, 6880MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) G45/G43 Express Chipset
Manufacturer: Intel Corporation
Chip type: Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_02501025&REV_03
Display Memory: 1695 MB
Dedicated Memory: 32 MB
Shared Memory: 1663 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: AOpen F70PS
Monitor Id: AOP030E
Native Mode: unknown
Output Type: HD15
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.1851 (English)
Driver Version: 8.15.10.1851
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/21/2009 02:32:44, 5615104 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6D62-11CF-AE74-5A22A3C2C535}
Vendor ID: 0x8086
Device ID: 0x2E22
SubSys ID: 0x02501025
Revision ID: 0x0003
Driver Strong Name: oem8.inf:Intel.Mfg.NTamd64:iEGL0:8.15.10.1851:pci\ven_8086&dev_2e22
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5898 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/20/2009 05:52:38, 1831968 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5898 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/20/2009 05:52:38, 1831968 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5898 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/20/2009 05:52:38, 1831968 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Decode Power Usage: 0
-
shppr01, are you getting the Windows error message when you try to start the game, or are you getting to the main splash screen with the clipboard and then crashing when you select an option from the clipboard?
Your computer has a nice CPU, good amount of ystem RAM, but only a $2 video chip in the Intel video chip. It also only has 32MB of dedicated RAM, which it steals from the main system RAM.
-
Im actually getting the message about 5 minutes into the game. I can get to the ta and start to configure my controllers and then it crashes. I have configured about five times so far :uhoh.
What do i ned to get ? i dont think this system is upgradeable due to the fact that its a mid tower and came with the software loaded Which means no disks.
-
In the game's "Video Settings".
1) Set the "Maximum Texture Size" to 256, or less. DO NOT SET IT ANY HIGHER THAN 256!
2) Do not use an anti-aliasing (slider all the way to the left).
In the game, under "Options->Graphic Detail"
The ONLY options you should have checked are "Bump Mapping" and "Detailed Water". All other options should NOT be checked.
I am making some assumptions here, so let me know if you are already running the above configuration.
-
Areyou kidding ?
I was using everthing checked ! Im like a kid in a candy store with this new fangled stuff
I will use those settings and see . Thank you for everything !!
A very Big :salute
-
I think you need somthing like this --------> http://www.amd.com/us/products/technologies/ati-xgp/Pages/ati-xgp.aspx
a external videocard, they are mainly made for laptops with poor videocard but should also be good for other computers.
but if you got a pci slot unused it is better to put a good videocard in that slot as it is cheaper.
ups,, you need a :external PCI Express® 2.0 connector.
-
Areyou kidding ?
I was using everthing checked ! Im like a kid in a candy store with this new fangled stuff
I will use those settings and see . Thank you for everything !!
A very Big :salute
No, I am not kidding. The Intel video chip is a $2.00 video chip (if that). It runs Microsoft Office just fine, but is not made for running real-time 3D graphics without getting loaded down very, very quickly. Even Intel does not market those chips for gaming.