Aces High Bulletin Board

Help and Support Forums => Aces High Bug Reports => Topic started by: Kazaa on December 07, 2009, 03:07:27 PM

Title: Film viewer isn't playing films...
Post by: Kazaa on December 07, 2009, 03:07:27 PM
which were recorded before the latest version was released

I have multipul backups of my films, all crashes the film viewer when loading. However, the films I recorded today work just fine.

Am I the only one?
Title: Re: Film viewer isn't playing films...
Post by: Skuzzy on December 07, 2009, 03:11:16 PM
I just played a film I recorded on July 30, 2009 and it played just fine.  Is it possible the terrain in your film has not been updated in your current game installation?  Not sure that would cause it.
Title: Re: Film viewer isn't playing films...
Post by: Kazaa on December 08, 2009, 04:14:50 AM
I just played a film I recorded on July 30, 2009 and it played just fine.  Is it possible the terrain in your film has not been updated in your current game installation?  Not sure that would cause it.

This could be the problem Skuzzy. I forgot about that. :D
Title: Re: Film viewer isn't playing films...
Post by: Kazaa on December 08, 2009, 08:00:44 AM
I downloaded an installed all the new maps. I still can't get the films to work without the FV crashing.

http://www.4shared.com/get/67032979/86d712cb/3_Planes_1_Pick.html

Skuzzy, here's a link to one of my films which I'm having trouble with. Could you please try and play it for me?

Thanks.
Title: Re: Film viewer isn't playing films...
Post by: Skuzzy on December 08, 2009, 09:31:26 AM
Any chance you could ZIP it up and email it to me?  That site will not allow me to download the file unless I open up my security to allow it to plant some stuff on my computer.
Title: Re: Film viewer isn't playing films...
Post by: Kazaa on December 08, 2009, 09:41:06 AM
Any chance you could ZIP it up and email it to me?  That site will not allow me to download the file unless I open up my security to allow it to plant some stuff on my computer.

Sure thing Skuzzy.
Title: Re: Film viewer isn't playing films...
Post by: Kazaa on December 08, 2009, 09:56:47 AM
Can others open film from before 2.17 patch2 ?

From the film and pictures thread.
Title: Re: Film viewer isn't playing films...
Post by: chewie86 on December 20, 2009, 08:05:25 AM
I used a film recorded on 29th september 2009 to do my last movie "Dora Dances" -opened and captured- 5 days ago. Some glitches but it's ok.
Title: Re: Film viewer isn't playing films...
Post by: HellFire on December 20, 2009, 06:00:44 PM
Greetings Kazaa  :)

Downloaded ur film "3 Planes 1 pick", had NO probs whatsoever in viewing it, viewed it internally, externally, F1 & F3, everything's ok! I'm on AH2173 with film viewer & HiRes, so far so good  :aok

Btw, enjoyed ur spit flying, could u possibly post more films (spit) so that I'd be able to learn from them, likewise, am seeking to improve my
merges in Spits, any spit merge films that u post would be greatly appreciated. TY   :salute
Title: Re: Film viewer isn't playing films...
Post by: bcadoo on December 21, 2009, 08:11:06 AM
I am having the same issue, except films recorded in the DA before the last update play fine.  I suspect it has to do with the maps.  (I have gone and downloaded and installed all the updated terrains as well)  My install is still located under c:\programs files\htc. (I have always done the upgrade option when a new version comes out)

My next attempt will be to install the new version on a PC that has never had AH installed on it and see if old films will play.
Title: Re: Film viewer isn't playing films...
Post by: bcadoo on December 21, 2009, 11:56:53 PM
OK...definitely something to do with the terrains.  I did a complete fresh install of AH and tried playing an old film.  It would play until I went online and got updated terrain, then the film viewer crashes when trying to open an old (before 12/2) film.  I can move the terrain folder and play the old films, they just don't  have any ground.

Let me know if you need any more info to track it down.
Title: Re: Film viewer isn't playing films...
Post by: MajWoody on December 23, 2009, 01:35:12 AM
Kazaa,
Your film crashes my film viewer as well. I can only play films since the new update as well. I have quite a few films that I don't want to lose. I hope HTC can sort this thing out.
Title: Re: Film viewer isn't playing films...
Post by: MajWoody on December 23, 2009, 01:57:00 AM
Ok,
After reading bcadoo's post I dragged my terrain folder to the desk top. I went into an old saved folder I have for settings, terrains, etc..
I dropped the terrain file into my AH folder and viola, films play again (with terrain)

 I hope you guys can fix this skuzzy.   :)
Title: Re: Film viewer isn't playing films...
Post by: wgmount on December 23, 2009, 09:58:50 PM
I solved my problems with the film viewer and it seems to be the same problem you're having bcadoo. Simply     downloading the terrains will not fix it, you also have to install them. I am using firefox browser and there is a window that pops up showing the status of the download when it is finished just double click the file and follow the prompts.
If you are using IE just do a search for the file you downloaded and double click on it and follow prompts.
Title: Re: Film viewer isn't playing films...
Post by: bcadoo on December 25, 2009, 09:53:38 PM
I have installed all of the terrains and I'm still having the problem.
Title: Re: Film viewer isn't playing films...
Post by: Brooke on December 26, 2009, 06:02:06 PM
I am able to run films from 2004 (Battle of Britain scenario) and 2008 (Operation Husky scenario).
Title: Re: Film viewer isn't playing films...
Post by: MajWoody on December 31, 2009, 02:37:54 PM
As I DL new terrains, some of my films are starting to crash the film viewer again.
Title: Re: Film viewer isn't playing films...
Post by: bcadoo on December 31, 2009, 08:47:30 PM
MajWoody is your graphics ATI or Nvidia?
Title: Re: Film viewer isn't playing films...
Post by: MajWoody on January 01, 2010, 12:25:20 AM
old agp radeon x800xt 256meg
Title: Re: Film viewer isn't playing films...
Post by: bcadoo on January 01, 2010, 02:20:41 PM
Mine is an ATI too.  Went over to a buddy's house the other night and he's running an Nvidia card and he was not having this problem.  I don't see how it could matter with the terrain, but just trying to figure out what's going on.
Title: Re: Film viewer isn't playing films...
Post by: Brooke on January 01, 2010, 03:58:44 PM
Maybe try installing the latest drivers?
Title: Re: Film viewer isn't playing films...
Post by: MajWoody on January 08, 2010, 03:05:59 AM
The problem is with the new terrains. I uninstalled AH after the the new version came out & did a fresh install so I wouldn't have all the patches, etc...
This caused almost all of my films to crash the film viewer. Most of the guys who did the patch update didn't have this problem. I had an old saved terrains folder for a backup. I switched it out with the new one & ALL of my films worked again. That is until I had to start downloading new terrains that were added to the game. As I DL the new terrains it seems that several of my films are starting to crash the film viewer again.

 I hope the upcoming update will address & fix this bug.
Title: Re: Film viewer isn't playing films...
Post by: saantana on January 08, 2010, 11:56:58 AM
Hey guys.

I'm unfortunately having the exact same issue. I have a ton of films that I would not like to lose.

Here is a link to a thread on my forum about this issue. Good luck, its in polish.

http://ahdywizjon308.servegame.org:8000/phpBB3/viewtopic.php?f=8&t=268&sid=1eff28c08f324ae66cbb5b0e26f6bc86 (http://ahdywizjon308.servegame.org:8000/phpBB3/viewtopic.php?f=8&t=268&sid=1eff28c08f324ae66cbb5b0e26f6bc86)

Here is a direct link to the movie. I up my Spit and take on a group of 38's, managing to shoot some of them down.

http://ahdywizjon308.servegame.org:8000/fileDownload.php?filename=5vs1-38mission.ahf&system_name=repository_file_263 (http://ahdywizjon308.servegame.org:8000/fileDownload.php?filename=5vs1-38mission.ahf&system_name=repository_file_263)

I cannot open it or any of the films from that period without crashing the viewer on load.
Title: Re: Film viewer isn't playing films...
Post by: Krusty on January 11, 2010, 07:38:33 PM
I made the mistake of downloading all the new terrains to see if it would fix this...

Now 90% or more of my films crash the viewer.

Does anybody have a recent (pre-new-terrain) archive of the MA maps that they can put online for the rest of us to download?

Swapping them in and out is a bass ackwards way of getting it to run, but frankly I need to get some footage off of some of these films before the NEXT issue makes previous films unplayable (again)...

(sorry if that sounds bitter, but there ya have it)
Title: Re: Film viewer isn't playing films...
Post by: MajWoody on January 12, 2010, 04:49:05 AM
Now about 80% of my films crash the film viewer.  :cry
Title: Re: Film viewer isn't playing films...
Post by: Twizzty on January 12, 2010, 09:19:45 AM
I made the mistake of downloading all the new terrains to see if it would fix this...

Now 90% or more of my films crash the viewer.

Does anybody have a recent (pre-new-terrain) archive of the MA maps that they can put online for the rest of us to download?

Swapping them in and out is a bass ackwards way of getting it to run, but frankly I need to get some footage off of some of these films before the NEXT issue makes previous films unplayable (again)...

(sorry if that sounds bitter, but there ya have it)

Same here.
Title: Re: Film viewer isn't playing films...
Post by: MajWoody on January 12, 2010, 06:34:08 PM
I made the mistake of downloading all the new terrains to see if it would fix this...

Now 90% or more of my films crash the viewer.

Does anybody have a recent (pre-new-terrain) archive of the MA maps that they can put online for the rest of us to download?

Swapping them in and out is a bass ackwards way of getting it to run, but frankly I need to get some footage off of some of these films before the NEXT issue makes previous films unplayable (again)...

(sorry if that sounds bitter, but there ya have it)

Unfortunately I just dropped the saved terrain folder into my AH folder. I should have copied & pasted it there. Now I no longer have a backup file for terrains.  :uhoh

Edit
Just found another backup terrain folder on a cd. I tried it & the film viewer is working.
Don't know where to upload it to share though.
Tried file front & it wants one file at a time
Title: Re: Film viewer isn't playing films...
Post by: Krusty on January 12, 2010, 07:00:34 PM
Can a guy named after a Simpsons character get a "D'oh!" ?
Title: Re: Film viewer isn't playing films...
Post by: Kazaa on January 13, 2010, 06:17:49 AM
Skuzzy PMed me with the following.

Sorry about that.  The problem lies in the terrain used inthe film.  It is a terrain that has been updated to the new standards, but in the film viewer the terrain is the old version.

In the next patch this problem will be corrected.
Title: Re: Film viewer isn't playing films...
Post by: Kazaa on January 13, 2010, 06:24:58 AM
Hellfire, please check your PM.
Title: Re: Film viewer isn't playing films...
Post by: Noah17 on January 14, 2010, 06:30:55 AM
Yes! Please fix the viewer for older films.

Mtnman did some training films that I have saved and I can't open them. The viewer crashes.......I'd hate to lose all of that.
Title: Re: Film viewer isn't playing films...
Post by: MajWoody on January 21, 2010, 10:27:30 AM
Skuzzy PMed me with the following.

Sorry about that.  The problem lies in the terrain used inthe film.  It is a terrain that has been updated to the new standards, but in the film viewer the terrain is the old version.

In the next patch this problem will be corrected.








Woot!!!

Thx for the good news Kazaa, & thank you too Skuzzy.  :cheers:
Title: Re: Film viewer isn't playing films...
Post by: Noah17 on January 22, 2010, 03:53:37 PM
Can't wait.

My skills need a refreasher and the films will help much.

 :salute
Title: Re: Film viewer isn't playing films...
Post by: RTHolmes on February 16, 2010, 02:00:07 PM
hoping for a patch for this soon, have a bunch of old films i need to post  :pray
Title: Re: Film viewer isn't playing films...
Post by: lyric1 on February 17, 2010, 06:19:23 PM
Since my new PC arrived last year I just started filming here of late & I can start all the films but at some point along the way it will stop & I have to disconnect from the viewer. So even though all the films I have are on this current patch & it still crashes is my problem the same as the rest of you? I am on Widows 7 home premium at present.
Title: Re: Film viewer isn't playing films...
Post by: Krusty on February 17, 2010, 11:55:15 PM
That's a different issue. Ours crashes instantly because it can't initialize the terrains (or something).