Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: kamori on December 23, 2009, 04:34:21 PM

Title: Ping Plot Teat and My ISP reply
Post by: kamori on December 23, 2009, 04:34:21 PM

Heres my Plot...

(http://i273.photobucket.com/albums/jj212/skerlock/PingPlot.jpg)

Now I have a 10 Meg DSL connect. My ISP is slowing it down to 8meg due to noise on the line which is causing the packet loss. They believe the lines here in Kalispell, Mt are not able to handle the speed.

I dont care about the speed loss I only pay for a 1.5 meg connect anyway. The power of negotiation...LOL

Skuzzy  what is your point of view on their explanation, the change should be happening in the next few days.

KAM

Title: Re: Ping Plot Teat and My ISP reply
Post by: Skuzzy on December 23, 2009, 04:41:04 PM

Ok, this is odd.  I cannot get a traceroute to any of the IP addresses in your Ping Plot.  The first three are NAT addresses, which should not route, but the rest should route.  It dies at 63.241.193.13 for me, which is only 2 hops out.

I'll file a trouble ticket, but you need to let your ISP know as well.

Would not surprise me if they came back and claimed it is iPhone users causing the problem.  They seem to be blaming all thier network problems on the iPhone lately.

Title: Re: Ping Plot Teat and My ISP reply
Post by: kamori on December 23, 2009, 04:45:45 PM

Centurytel has changed to CenturyLink. Im not sure what the changes are but Ive had a stable connect untill the last 3 weeks. That is a few weeks after the company change.

Ill call my ISP(montanasky) and start another ticket

KAM

Title: Re: Ping Plot Teat and My ISP reply
Post by: Skuzzy on December 23, 2009, 04:47:38 PM

It could be a bad route propagation.

Title: Re: Ping Plot Teat and My ISP reply
Post by: kamori on December 23, 2009, 04:49:10 PM

Shouldn't they wear protection when Propagating?   Sorry I couldn't resist..

Thanks for the quick response

Title: Re: Ping Plot Teat and My ISP reply
Post by: chewiex on December 27, 2009, 09:31:13 AM

I have had issues with those two hops/routes as well Kam. My ping plot has massive slow down when it hits those two ".attens.net" servers. Usually fine up to that point.

<S> A8Chustr

Title: Re: Ping Plot Teat and My ISP reply
Post by: Tilt on December 27, 2009, 01:44:44 PM

Quote from: chewiex on December 27, 2009, 09:31:13 AM

Usually fine up to that point.
<S> A8Chustr

Wish I could say the same!
(http://www.btinternet.com/~fulltilt/AH/PP27_12_09.jpg)


but attens.net is not helping ................

Title: Re: Ping Plot Teat and My ISP reply
Post by: Skuzzy on December 28, 2009, 06:08:43 AM

Tilt, chewix, it is a return trip issue.  Always is when it is the end or next to the end of the trace.  I'll have to run a trace back your IP to see what is going on.

Title: Re: Ping Plot Teat and My ISP reply
Post by: Tilt on December 28, 2009, 05:36:40 PM

test to see if return IP has changed.

Title: Re: Ping Plot Teat and My ISP reply
Post by: Skuzzy on December 29, 2009, 06:11:47 AM

Sorry, I got sidetracked yesterday.